Team Lead at Istikbal kenya

Duties and Responsibilities

• Maintain updated knowledge of floor inventory, including furniture details and customization options.
• Initiate pleasant interactions with customers as they come onto the sales floor.
• Answer customer questions regarding furniture make, model, color options, and related information.
• Aid customers in finding excellent matches for their needs.
• Negotiate prices within the company’s acceptable range for each furniture piece.
• Update professional skills and knowledge with professional publications, offered company training, and participation in professional networks.
• Preparing weekly and monthly reports.
• Giving sales presentations to a range of prospective clients.
• Understanding and promoting company programs.
• Preparing and submitting sales contracts for orders.
• Visiting clients and potential clients to evaluate needs or promote products and services.
• Maintaining client records.
• Answering client questions about credit terms, products, prices, and availability

Qualifications and Skills

• Associate’s degree or equivalent sales experience
• 3+ years of sales or customer service experience
• Previous experience in a sales role of furniture
• Previous experience as a team lead preferred
• Excellent interpersonal skills
• Highly motivated
• Excellent negotiation skills