Team Leader (Core Network) at Wananchi Group

Job Purpose / Summary: As a Team Leader for the Core Network, the job holder will be responsible for planning, implementation, maintenance and improvement of the organization’s multiservice network infrastructure.

He/she will be the main escalation point for operational issues & will be responsible for keeping core network performance within the stipulated Key Performance Indicators (KPIs)

Key Roles & Responsibilities

• Diagnose and resolve faults on the core network devices such as routers, switches, firewalls, bandwidth managers and cache appliances
• Provide Root-Cause Analysis (RCA) for operational problems to ensure the cause of network faults is properly identified and the correct steps taken to eliminate re-occurrence
• Ensure the core network performance and availability is within the stipulated Key Performance Indicators (KPIs)
• Produce network designs to meet tactical and commercial expectations
• Provide mentorship to less experienced staff and deal with network-related issues escalated from other members of the team and other departments
• Ensure key network performance parameters are monitored by NOC and propose improvement measures in monitoring to accurately measure the overall performance of the network
• Liaise with third-party vendors in there solution of network equipment faults
• Handle second or third-level escalations from NOC or from other team members
• Act as the technical lead for projects in the core network
• Liaise with OSS and BSS teams to ensure optimal machine-to-machine interaction with the core network
• Participate in the core network planning and budget process to ensure proper capacity to meet customer and commercial expectations
• Provide technical leadership to ensure the company is using the best of class technologies to meet its objectives
• Coordinate the activities of other core network engineers to ensure timely resolution of faults and delivery of projects

Position Requirements:

1. Bachelor’s Degree in Engineering, Telecommunications or related field
2. At least 5 years’ experience in similar role, two (2) of which should be in a service provider environment
3. Must hold expert level Cisco or Juniper certifications (CCIE/JNCIE)
4. Advanced knowledge of BGP, MPLS, Multicast and IGPs both in IPv4 and IPv6 networks
5. Experience with Cisco and Juniper high-end routers
6. Advanced knowledge of optical transmission systems such as SDH, OTN, DWDM and Carrier Ethernet
7. Advanced knowledge of Bandwidth Management systems
8. Advanced knowledge of DDoS mitigation technologies
9. Advanced knowledge of Internet cache systems
10. Experience in leading a technical team
11. Ability to work with minimal supervision
12. Ability to present and articulate technical issues to non-technical staff