Team Leader Warehouse at The Coca-Cola Company

Key Purpose Statement

• To manage the execution of the operational requirements of the warehouse in support of the logistics strategy in an efficient and cost effective manner so that service excellence to other departments and the customer can be ensured.

Key Duties & Responsibilities    

Key Responsibilities 

Manage the Operational team in the execution of all inbound and outbound movement:

• In support of the daily load plan, ensure the accurate picking, staging and loading of product for the purposes of on-time outbound movement, and the accurate counting, receiving and unloading of product for the purposes of inbound movement, whilst ensuring optimal site turnaround time.
• Ensure on-time replenishment of picking and staging areas.
• Manage the team in terms of stock management and inventory accuracy:
• Full product, containers, and support materials managed within storage locations as per warehouse layout, and adherence to stacking requirements per dedicated bin is enforced
• Execute daily decisions and prioritisation to ensure customer service and operational efficiency processes

Manage an effective and accurate Production Interface:

• Ensure stock is removed from the production lines / containers and quality pallets are fed to the production lines in such a way that there are no disruptions to the production process, and that all items issued and received are accurately signed off between Warehouse and Manufacturing. (Wet Site)

Manage all tasks within the standards of excellent housekeeping:

• Drive excellent housekeeping standards whilst adhering to warehouse layout guidelines by ensuring the correct product is stacked in the correct bins.

Manage the effective care for Company assets within the team:

• Drive the productive utilisation of assets as indicated by optimal fuel usage and the elimination of abuse.
• Care for company assets by keeping them in optimal condition according to the company policy and specifications.
• Manage maintenance service schedule adherence.

Drive good product quality:

• Ensure high product quality by executing an effective rework function within the team, and adhering to the company guidelines in terms of stock rotation and First Expiry, First Out, principles.
• Ensure team members handle product in a manner that does not impact the quality of the product.
• Drive a strong focus within the team with regards to effective stock rotation and stock age management.
• Record and address all substandard quality packaging and damages to maximise recovery and rework while minimising unnecessary write off.

Manage the effective execution of system transactions and perform end-of shift reconciliations:

• Ensure system transactions are accurate and timeous, and perform an end-of-shift reconciliation to verify that all movements are accurate, valid and on-time.

Implement activity based resourcing:

• Manage the team to ensure resources are aligned to activity requirements per time of day and day of the week

People management: Manage team and own performance:

• Continuous on-the-job training, coaching, counselling and support for team members
• Management of resources to ensure achievement of productivity requirements
• Planning and managing of change within the organisation
• Effective team meetings and active resolution of issues encountered
• Provision of clear direction and communication of KPI's and achievement against KPI's
• Effective stakeholder engagement and communication
• Maintain a healthy industrial relations climate
• Facilitate effective team work, and create an environment for a high-performing team
• Maintain health, safety and environment (HSE) standards

Drive effective Financial Management of areas impacting Warehouse and Distribution cost

Compliance to governance controls in all areas within the team

Skills, Experience & Education    

Experience

• 4 years’ Supervisory and people management experience
• 3 to 5 years of Warehousing  or logistics experience in FMCG
• Experience in an FMCG environment will be an added advantage
• Membership of professional supply chain bodies would be advantageous

Education

• Minimum Bachelor’s Degree in a related field or equivalent qualification in Supply Chain

Skills 

• Strong conflict resolution ability
• Good attention to detail and high focus on accuracy
• Strong communication skills
• Strong customer service orientation with particular focus on service to the Driver
• Creates an environment of dignity and respect.
• Strong self-management skills
• Mind-set of continuous improvement
• Highly self-motivated, self-disciplined and demonstrates ethical behaviour

General    

Competencies

Knowledge:

• Expose working with ERP system
• Sound knowledge of all Warehouse Processes (and accountable parties) and understanding of inter-relationships between processes
• Deep understanding of the Settlement, Proof of Delivery and Stock Management Processes
• Deep insight into warehouse performance measures and levers that impact on the achievement of measures
• Sound Financial acumen
• Knowledge to enable effective Asset Care
• Leading understanding of key performance indicators within the Warehouse
• Understanding of key performance indicators within Distribution that are impacted by the Warehouse