Technical Trainer at CFAO Motors Kenya limited (Formerly Toyota Kenya)

JOB PURPOSE

• This role is responsible for the development and implementation of a technical training strategy to ensure the core technical competencies for the KVM are available, to ensure quality and timely delivery of service to customers.

Further, the role develops and executes training programmes for technicians based on OEMs guidelines, on Logistics, Assembly, Paint, welding, Maintenance and Quality standards.

MAIN RESPONSIBILITIES OF THE JOB
Operational Responsibilities

• Conduct inspections at various stages of vehicle assembly to ensure compliance Prepare and submit distributor skills map reports to General Manager, Human Resources Manager and Production Manager on quarterly basis for skills status confirmation.
• Develop a technical training strategy to ensure all KVM Sections are supported in the acquisition of technical competencies required for the successful delivery of quality and timely service to customers.
• Develop a budget to ensure the allocation of sufficient resources required for the successful implementation of the technical training strategy within the set timelines.
• Liaise with the KVM OEMs on budgeting and training material to ensure the availability of the required training materials and budgets for successful implementation of training programmes.
• Develop policies and procedures to guide the implementation of training programmes, to ensure full compliance with all manufacturers’ guidelines, as well as the KVM policies and procedures on training.
• Coordinate the development of training programmes for all KVM Assembly and Fabrication models to ensure all trainings are customized to the various models.
• Coordinate the development of training calendars for KVM as appropriate, to ensure synergy in the implementation of the training programmes, and to ensure all user divisions are informed in a timely manner for full attendance by internal staff.
• Coordinate training needs analysis for all the KVM Models to ensure training conducted is aligned with the user requirements, to enhance efficiency and effectiveness in the utilization of resources.
• Oversee and coordinate training of apprentice to ensure competent KVM manpower.
• Liaise with Production manager and section Engineers to conduct initial skills evaluations for non-trained technicians.
• Analyze skill evaluation forms to identify skill gaps and recommend appropriate training.
• Continuously update technical training materials to reflect new technological changes.
• Conduct both theoretical and hands-on practical training for technicians to ensure they can Assemble, Weld, Paint and Trim vehicles within the recommended tact time.
• Periodically evaluate KVM technicians and apprentices according to TEAM21 guidelines for certification purposes.
• Manage the inventory of TEAM21 tools and equipment, sending monthly status reports to control wastage and plan for maintenance or replacement.
• Coordinate daily technical training programs, dealing with suppliers to ensure quality and timely delivery.
• Develop apprentice competency in technical skills to a pro-technician level within two years.
• Continuously study available training materials to enhance theoretical knowledge and prepare for training delivery.
• Prepare and submit reports on training activities with recommendations to management for skill development strategies.

KNOWLEDGE, SKILLS AND EXPERIENCE

• Minimum level of academic and professional qualification required to perform effectively in the role
• Degree/Diploma in Mechanical Engineering (preferably Automotive, Production, or Manufacturing Engineering).
• Minimum level of experience required to perform effectively in the role
• A minimum of 8 Years of relevant experience in Automotive/Assembly industry is required with 3 of those years in training management role.

WORKING RELATIONSHIPS
Internal customers

• General Manager
• Human Resources Manager
• Production Manager
• Logistics Coordinator
• Quality Engineer
• Assembly Engineer
• Welding Engineer
• Paint Engineer
• Finance Manager

External Customers

• Customers
• Dealers
• Service providers
• Special Product developers
• OEMs

COMPETENCIES
Technical Skills

• Proficient in Technical Training Operations, MS Office, Budgeting
• Ability to Instruct Effectively ( Both theory and Practical).
• Must have knowledge of professional standards and relevant laws.
• Understanding Of assembly standards.

Functional Skills

• Solid analytical skills and attention to detail.
• Skills in report writing.
• Presentation Skills and Train the Trainer ( TOT).
• Good communication and interpersonal skills.

Behavioral Skills

• Business Acumen – Understands core business operations and industry trends, policies, and practices.
• Flexibility and adaptability in managing various tasks.
• Technical Learning-Is good at learning new industry, company, products or technical knowledge.
• Perspective – Can understand and discuss different aspects of an issue and foresee potential outcomes.
• Basic technical learning – Ability to quickly understand new industry and product knowledge.
• Quality decisions – Makes sound decisions based on analysis and judgment.
• Problem solving – Uses logic and methods to find effective solutions for challenges, provides honest feedback.
• Interpersonal skills – Relates well with people at all levels; self-aware.
• Organizational positioning skills – Understands the organization’s structure and internal politics.
• Energy and drive – Seizes opportunities, takes timely actions, and sees tasks through to completion.
• Integrity and trust – Presents truth appropriately, keeps confidence, admits mistakes.