With operations in Africa, USA, UK,India and UAE, Techno Brain is the first indigenous African company to be assessed at CMMI Level-5, achieving highest quality standards for software development.
Currently operating in 21+ countries, creating 1200 high tech jobs in the continent, Techno Brain has achieved leadership positions in areas such as Public Financial Management, Digital Identity Management, Tax & Customs, IT Training, Business Process Outsourcing, host of e-Government solutions and Digital products.
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Recruitment which will include developing job descriptions, preparing advertisements, checking application forms, short listing, interviewing and selecting candidates.
Ensure job descriptions for all the roles available in the business are up to date
Liaise with other managers to determine staffing requirements
Use internal and external systems to advertise job vacancies as appropriate
Ensure compliance with employment and data protection related legal requirements
Develop and keep up to date policies relating to employment and other human resources issues
Assisting in developing, advising on and implementing policies relating to the effective use of personnel within an organization; such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management;
Working closely with departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures
Interpreting and advising on employment legislation
Assisting in developing HR planning strategies with line managers, which consider immediate and long-term staff requirements in terms of numbers and skill levels;
Monitor, measure and report on HR issues, opportunities and development plans and achievements within agreed formats and timescales
Liaise with other functional/departmental managers so as to understand all necessary aspects and needs of HR development, and to ensure they are fully informed of HR objectives, purposes and achievements
Employee engagement calendar planning and activities driving to keep a high motivation of employees
Raising the quality of human resource and ensure full employee support at all times
Qualifications
Diploma/Higher National Diploma in Human Resource
Knowledge of the BPO industry in Kenya.
Valid HR License
Minimum of 2 years human resources experience in a BPO ITES field.
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