Technology Manager at Jacaranda Health

Job Summary

The purpose of this role is to champion operational discipline, continuous development, and optimization of Jacaranda Health operations and ensure innovation and automation of processes and continuous availability of systems, networks, databases, and data security systems to guarantee reliability and optimum support of JH’s operations in line with the strategic objectives

• Reports to: Head of Technology
• Preferred start date: June 1, 2022

Main Responsibilities

• Implement Jacaranda Health (JH)’s medium and long-term digital strategy and in order to drive rapid technological innovation and ensure automation of processes in line with the overall organizational strategy
• Maintain and update the organization’s data warehouse and data model.
• Enforce adherence to the team’s monthly budgets
• Design, control, and manage the technical process and operational integrity of technological services provided by the team
• Implement work plans to ensure effective implementation of the department’s strategic objectives and ensure technology operations are coordinated and completed within set deadlines and budgets
• Guide implementation and maintenance of the organization’s technology infrastructure including the analytics infrastructure, systems, databases, dashboards, and visualizations to ensure their respective functionalities are robust, effective, cost-efficient, and stable in order to promote service delivery while working closely with the Data & Analytics and Program teams
• Execute the transformation of the organization’s technical infrastructure to be modular, robust, and deployable to other countries and contexts according to guidance from the Senior Technology Manager
• Guide improvement of existing tools and processes in keeping with growing organizational needs and user feedback in order to ensure the organization remains on the cutting edge of technology.
• Operationalize the organization’s technology research and development to promote constant innovation, drive cost reductions, and increased efficiency through automation, and enforce a culture of constantly trying new things and looking for ways to do existing things better
• Define the engineering culture by working with engineers and other stakeholders to set engineering standards and best practices for the organization.
• Execute on the design, deployment, and monitoring of projects eg Blood Tracker to ensure innovations meet the JH’s technology advancement appetite and value for money
• Enforce team SLAs and SOPs for development and issue response
• Manage the development and implementation of appropriate data protection policies and procedures in line with the 2019 Data Protection Act to ensure compliance with relevant regulations
• Execute the transformation of the organization’s technical infrastructure to be modular, robust, and deployable to other countries and contexts
• Collaborate with management, team leads, and team members to design and implement new processes, resolve issues, and ensure solutions are viable and consistent.
• Act as the interface between the Technology team and the rest of the organization in regards to implementation, updates, and maintenance of all technology-related initiatives
• Guide, develop and motivate the Technology team, including upskilling, training on the best practices in line with current trends, and oversee performance evaluations to promote growth and staff motivation in line with JH’s people agenda
• Oversee performance evaluations to promote growth and motivation of direct reports in line with JH’s people agenda

Requirements

• Bachelor’s degree in Software Development, Computer Science, Data Science, Information Technology, Information Systems, Statistics, Applied Math, or any other related field
• Minimum 5 years of relevant experience with 2 years at a managerial level
• Working in a fast-paced and agile environment

Technical Competencies

• 3+ years experience working with Python 3+
• 3 years experience with SQL and document databases
• 3 years experience working with large databases and maintaining/updating a complex data model
• 2 years experience working with Cloud services
• 1 years experience with ML and NLP
• 2 years experience with React
• Analytics skills
• Project management skills
• Knowledge of programming languages
• Experience with data analysis in a complex, fast-paced environment
• Experience using data visualization tools in a complex, fast-paced environment
• Experience with GIS
• Experience managing technical partners and consultants

Contract Period

This position is expected to be a contract of 12 months, renewable.