Telemedicine Regional Implementation Officer at Medecins Sans Frontieres (MSF)

Key Responsibilities

• Ensures implementation of core Telemedicine services as per policies and workflow set 
• Act as an ambassador for the Telemedicine Department, promoting and increasing the usage of Telemedicine services across all sections in the region 
• Initiate medical discussions to provide unique learning opportunities within the region 
• As a part of the regional culture, provide an eye into the unique needs of each project in the region to optimize Telemedicine services provided 

Job Specific Competencies

• Implementation of services - As the “eye” of the telemedicine program, provide critical insight into details of any process or pilot project launch for success on the ground within projects 
• Ambassadorship to regional projects for telemedical services - Provide context and insight into utility of telemedical services to promote usage 
• Coordination of development of telemedical services - Work closely with the Support Specialist to provide feedback on regional issues relating to deployment, operations, scaling up, and unique local developments 

Core Competencies

• A Commitment to MSF’s Principles; Acts towards the fulfilment of MSF’s Social Mission, Proficiency Level 2 
• Cross-cultural Awareness; Demonstrates an integrating attitude, Proficiency Level 3 
• Analytical Thinking; Identifies complex relationships, Proficiency Level 3 
• Strategic Vision; Has an overview and links current actions with organizational objectives, Proficiency Level 2 
• Behavior Flexibility; Facilitates and helps to bring about changes in others, Proficiency Level 3 
• Stress Management; Understands other people’s stress, Proficiency Level 3 
• Service Orientation; Anticipates clients’ needs, Proficiency Level 3 

Knowledge and Experience 

• Experience navigating expectations of multiple stakeholders 
• Experience presenting technical information accurately, clearly, and logically 
• Experience operating in a highly independent environment 
• Prior experience in Telemedicine 
• Demonstrated experience of basic project management forms and best practices 
• Demonstrated experience working with a multidisciplinary and multicultural team     

Education, Certifications, and Languages

• Fluency in written and spoken English is essential
• Proficiency in French and regional/local languages highly beneficial