Terms of Reference (Tor) for End Term Evaluation of Self-Paced Chps E-learning Study: at Living Goods

Role of the Consultant
The Consultant will lead all aspects of the evaluation including:

• Designing and finalizing data collection tools (KII guides, FGD protocols, survey questionnaires).
• Conducting fieldwork, managing data quality, and ensuring ethical compliance.
• Performing data analysis and interpretation and drafting reports in line with OECD-DAC standards.
• Presenting findings and recommendations to stakeholders and revising based on LG feedback.

Role of Living Goods (LG)
LG will provide:

• Technical and logistical support during field visits.
• Access to LMS usage data, baseline and midline results, and existing documentation.
• Coordination with county health officials and CHP supervisors for participant mobilization.
• Review and feedback on draft and final reports to ensure alignment with program goals and implementation realities.

Objectives

Overall objective
The purpose of this evaluation is to assess the effectiveness, relevance, cost effectiveness and scalability of the eLearning platform Community Health Promoters (CHPs) in Busia County, Kenya.
Specific Objectives

• To determine whether the eLearning initiative is appropriate, contextually relevant, and responsive to the needs of CHPs, supervisors, and the communities they serve.
• To evaluate the extent to which the eLearning platform has achieved its stated learning and service delivery outcomes as defined in the MEL Framework.
• To understand how efficiently resources were used to implement the eLearning program compared to traditional in-person training.
• To assess the broader effects of the eLearning program on CHP capacity, service delivery consistency, and community-level health indicators.
• To determine whether the eLearning platform can be sustained beyond pilot funding and integrated into existing systems.
• To analyze how different adoption behaviors (innovators, early adopters, laggards) influence the effectiveness of the eLearning platform.
• To compare the impact of eLearning with that of traditional in-person training on CHP performance and health outcomes.
• To ensure that the eLearning platform is inclusive and addresses disparities in access and learning outcomes.
• To capture insights gained during implementation and inform recommendations for future scale-up and adaptation.
• To provide actionable recommendations for optimizing the eLearning platform and supporting sustainable scale-up.