TM Program Manager - Transaction Monitoring at Chipper Cash

Responsibilities include, but are not limited to:

• Provide executional adherence to the Head of Transaction Monitoring’s strategic vision and direction to develop the Transaction Monitoring Program.
• Analyze trends, anomalies, and patterns of suspicious activity for development and calibration of transaction monitoring rules.
• Ensure that all transaction monitoring requirements are documented and socialized within LRC, as well as cross-functionally. Document that any issues are validated with appropriate stakeholders to ensure regulatory compliance in the jurisdictions in which Chipper Cash operates.
• Participate in the development, validation and testing of transaction monitoring rules prior to implementation, post implementation, and during ongoing optimization of Transaction Monitoring rules.
• Support the development of an optimization process to continuously monitor and
• improve the performance of transaction monitoring rules.
• Develop recommendations for front end controls to mitigate risk and reduce Transaction Monitoring alert volume.
• Ensure compliance risk assessments appropriately incorporate transaction monitoring requirements.
• Develop foundational documentation including procedures and Lucidchart diagrams to support use of applications and processes.
• Develop and maintain positive, engaging, and transparent relationships with cross- functional groups including product, engineering, technology, customer support and more to provide consultation, guidance and clarification on compliance requirements and Chipper Cash’s culture of compliance.
• Apply subject matter expertise to the prioritization of backlogs and engineering fixes/enhancements working through regular and ongoing collaborative and transparent discussions with product and engineering teams.
• Stay abreast of changes to mobile payments industry, financial crime trends, and regulatory requirements to assess impact to Transaction Monitoring.
• Monitor compliance industry developments and maintain advanced knowledge of new and amended global financial services/FinTech laws and regulations, with specific emphasis on Bank Secrecy Act/Anti-Money Laundering (AML) and USA Patriot ACT requirements, including to ensure processes are in place to keep the business updated on such developments.

Qualifications

• Possess a minimum of 5+ years of experience in financial services, in a financial crime related role (AML/CFT, fraud, investigations, transaction monitoring, client due diligence, agent due diligence).
• Bachelor’s degree or equivalent work experience.
• Demonstrated subject matter expertise in the payments industry (mobile banking/mobile payments/prepaid/ internet payments).
• Knowledge of AML/CFT and fraud laws, rules, regulations, risks, and typologies relevant to the products and services offered by Chipper Cash.
• Ability to analyze trends and patterns in alerts for AML/CFT/Fraud to effectively calibrate and improve the performance of Transaction Monitoring rules.
• Experience writing and modifying SQL queries.
• Experience operating effectively across globally dispersed teams.
• Ability to independently manage, organize and prioritize multiple tasks, projects, responsibilities, and competing priorities.
• Excellent written, verbal English communication and analytical skills, with the ability to articulate ideas to a diverse audience.
• Experience in case investigations and preparation of required reporting for dispositioning, including further escalation per policy is a plus.
• Certification(s) from professional bodies relevant to Financial Crimes is a plus.
• Experience liaising with regulators and internal audit staff is a plus.
• Have a global mindset. Even at our small size, we have a team that represents 10+ countries, and our global footprint of customers will continue to grow.

Required Qualifications: 

• TM experience and SQL experience