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HIAS is the global Jewish nonprofit organization that protects refugees—including women and children, and ethnic, religious, and sexual minorities—whose lives are in danger for being who they are.
DEPARTMENT: HR
HIRING MANAGER: HR COORDINATOR
START DATE: 15TH AUGUST 2023
POSITION SUMMARY:
HIAS Kenya seeks the services of a competent and professional trainer to train all the staff on Communication and Customer Care. The trainer will take our staff through the essence of Communication and customer care to ensure that the relationships between them and our partners, clients as well as fellow staff is effective.
OBJECTIVES & DELIVERABLES:
The objectives of the training are:
SCOPE OF TRAINING
In close co-ordination with HIAS, the consultant will implement the following tasks:
EXPECTED OUTPUTS AND DELIVERABLES
The following will be the expected deliverables and outputs of the consultancy:
QUALIFICATIONS & REQUIREMENTS:
We are looking for a consultant/team with the following skills and qualifications.
Qualified and interested parties are asked to submit the following:
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