Training Coordinator – Health System Management & Development at Amref International University (AMIU)

Main Purpose of Job 

The Training Coordinator is responsible for developing marketing and business plans for the generation of revenue targets of the department. The position of the Coordinator is a result-oriented role. Further, he/ she is responsible for department logistic organization, maintenance of records related to finance, adjunct faculty database, preparations of PR and requests for payments and overall day to day administrative support to the department

Duties and Responsibilities

Administration

• Engage in market research in order to identify new opportunities
• Innovatively manage customer retention
• Identify and take advantage of opportunities in the larger Amref Health Africa family
• Nurture existing and develop new business partnerships
• Providing administrative and logistical support to School and department
• Manage students and faculty material preparation and distribution in the school
• Participate in the implementation of the School and Departmental work plans
• Manage School/department finances (income/debtors analysis) in collaboration with the finance office to ensure appropriate reconciliation with the ERP
• Provide timely, comprehensive and conclusive customer responses through emails and phone calls.
• Assist in continuous marketing of the department and the University’s programmes in liaison with the University Marketing and Communications Manager
• Carry out any other responsibilities as may be assigned from time to time by the Department management

Documentation and Records Management

• Maintenance of School/departmental student database
• Establish and maintain a database of the trainers, trainees and collaborating partners including contacts
• Establish and maintain both electronic and print filling systems, for student records including assignments and examinations

Budget preparing and monitoring support

• Assist in student number forecasting and preparation of appropriate budget estimates for the departments
• Monitor income and expenditure for the School/department-Keep track of student fee payments
• Organize imprest for various training activities, provide various refunds and promptly account for them accurately
• Supporting tracking and management of department budget expenditures

Quality Assurance

• Monitor student class attendance and progress
• Monitor and evaluate programme delivery by using relevant tools
• Compile and provide feedback for appropriate action.

Planning

• Review and or prepare yearly departmental work plans
• Prepare and or review training timetables
• Organise logistics for departmental activities

Reviewing and Developing new courses

• Coordinate the development and reviewing of courses by:
  • Developing course budget,
  • Assisting in communicating with identified resource people (Subject matter and curriculum development experts)
  • -Preparing TORs and contracts

Required Qualifications and experience

Education

• Bachelor’s degree in business administration, social sciences, health or related field in health science.
• At least two (2) years’ experience in supporting or working in a training environment
• Excellent computer skills in Microsoft Office (Excel, PowerPoint, MS-Word, ERP)
• Ability to work well with people in a cross-functional team environment and across administrative boundaries, as well as to work well independently
• Ability to adapt to change and work in an environment with rapidly evolving requirements.
• Strong interpersonal
• Excellent oral and written communications skills
• Analytical skill
• Team player