Travel Agent at Complete Solutions Insurance Brokers Limited

Job brief

We are looking for a passionate Travel Agent who will cooperate with clients to determine their travel needs and advise them on appropriate destinations, modes of transportation, travel dates, costs, and accommodations based on their needs and preferences.

Responsibilities for the role.

• Cooperate with clients to determine their needs and advise them of appropriate destinations, modes of transportation, travel dates, costs, and accommodations.
• Provide relevant information, brochures, and publications (guides, local customs, maps, regulations, events, etc.) to travelers when required.
• Book transportation, make hotel reservations, and collect payment/fees
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages
• Deal with occurring travel problems, complaints, or refunds
• Handle Social media campaigns and marketing for the travel agency
• Attend travel seminars to remain updated with tourism trends
• Client data management and maintenance of client files
• Network with tour operators
• Maintain statistical and financial records
• Meet profit and sales targets

Requirements and skills

• Proven work experience as a Travel Agent
• Excellent knowledge of computer systems,
• Should know ticketing and how to use Amadeus 
• Good communication skills
• Basic graphic design skills
• Strong sales skills and commercial awareness
• Ability to interact, communicate, and negotiate effectively
• Sound knowledge of domestic and international travel trends
• Degree/Diploma in Hospitality, Travel, Tourism, Business or relevant field.