Turnaround Coordinator – Narrow Body at Kenya Airways

Brief Description        

To ensure and maintain a healthy, safe and secure working environment, in compliance with the relevant industry regulatory and legislative requirements, company procedures, regulatory authorities and requirements of customer airlines Adhere to accurate Loading and offloading by delegation, as well as coordinate, oversee and supervise the activities for the overall turnaround of aircraft.

Detailed Description        

• Embrace and maintain a positive safety culture, a healthy and secure management of the turnaround process whilst complying with company procedures and processes, regulatory authorities and requirements of customer airlines.
• Ascertain all aspects of aircraft preparation in readiness for offloading/loading as per standard operating.
• Procedures.
• Ensure compliance between loading instructions and load presented for loading whilst strictly adhering to the instructions unless authorized to deviate.
• Provide leadership and direct supervision staff who are undertaking all loading and equipment operations.
• Activities associated with turnaround to ensure conformity with all Standard Operating Procedures.
• Champion ramp safety by effectively enforcing ramp standard operating procedures to reduce ramp incidents and accidents ensuring healthy, safe and secure working environment.
• Ensure on time and proper completion of offloading and loading of cargo and baggage for efficient delivery for both Kenya Airways and customer airlines.
• Report torn, leaking and oversize packaging and defective ULD’s before loading and when offloading.
• Ensure ULDs properly with locks and bulk loads correctly with nets and approved tie downs complying to
• Correct lashing / load spreading.
• Ensure that special loads, including Dangerous Goods are stowed according to regulations and Carrier operating procedures.
• Upon completion of loading, communicate the final loading to the Load controller.
• Ensure correct baggage reconciliation procedures are met and documentation completed before aircraft departure.
• In absence of a dedicated Turnaround coordinator wide body, be the central point of liaison with all stakeholders and coordinate the turnaround.
• Optimize maximally all the allocated resources and tools of work.
• Raise casual operator’s forms to ensure billing for services rendered.
• Monitor sequence activity against agreed station turnaround plan and timings.
• Establish and maintain constant ground to cockpit communication in a clear and precise manner (if authorized and when required to do so)
• Identify and report hazards, near misses, incidents and accident within the turnaround process.
• Adhere to KQ WAY principals and best practices.

Job Requirements        

• Relevant University Degree with a Minimum of 2years ramp experience OR
• Relevant Diploma with over 5 years ’experience in Ground Operation
• Knowledge of Load Control and Weight & Balance.
• Computer literate
• Knowledge of ramp equipment usage
• Dangerous goods CAT 8 regulations
• Aircraft Handling and Loading
• Aircraft Loading supervisor
• JKIA Local emergency procedures
• Safety Management System (SMS) Awareness
• Airside driver training

Additional Details        

• Good negotiation skills
• Strong analytical skills
• Good communication, leadership and organization skills
• Customer focused.
• Team leadership
• Self-motivated