Sales Agent at Tushop

Your responsibilities as our Sales Agent:

• Effectively present, promote and sell Tushop’s value proposition and products to existing and prospective customers
• Cross-sell and upsell to our customers
• Provide accurate information (e.g. product features, pricing and after-sales services) to customers
• Conduct on-ground research of prices and competition
• Coordinate sales effort with team members and other departments i.e. procurement, Community Leader Operations, marketing, engineering, and logistics
• Consistently achieve agreed upon sales targets and outcomes
• Provide excellent customer service on a consistent basis
• Provide customer feedback on an ongoing basis to the rest of the team
• Establish, develop, and maintain positive business and customer relationships
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Stay up-to-date with new products/services

Sales Agent Qualifications:

• Bachelor’s Degree or Diploma with a focus on Sales and Marketing, Operations Management, or any business-related field
• 2+ years of experience working in Sales and Marketing in a busy environment. Previous experience at a tech startup is a plus
• Proven sales operations experience
• Familiarity with CRM systems and practices
• Ability to multitask, prioritize, and manage time effectively
• Active listening, and great communication and presentation skills