Waitress at Spez Ltd

Spez Catering Limited is seeking a professional and customer-focused Waitress to join our team. The Waiter will be responsible for providing excellent service to guests, ensuring orders are taken and delivered accurately, and maintaining a clean and welcoming dining environment. This role is ideal for someone with strong interpersonal skills, a positive attitude, and a passion for hospitality.

KEY RESPONSIBILITIES

• Greet and seat customers in a friendly and professional manner.
• Present menus, take food and beverage orders, and serve them promptly.
• Ensure tables are clean, properly set, and well-maintained.
• Check on customers during service to ensure satisfaction.
• Handle billing, issue receipts, and process payments.
• Address customer inquiries, concerns, and complaints politely.
• Collaborate with kitchen and bar staff to ensure smooth service.
• Follow all hygiene, safety, and service standards.
• Support catering events and special functions as needed.

REQUIREMENTS

• High school diploma or equivalent; additional training in hospitality is an advantage.
• At least 2 years' experience as a Waiter or in a customer service role.
• Strong communication and interpersonal skills.
• Ability to multitask and remain calm in busy environments.
• Good personal grooming and professional appearance.
• Trustworthy, reliable, and customer-oriented.
• Flexibility to work shifts, weekends, and public holidays.