Warehouse Site Manager at Priority Activator Consulting

Job Purpose

The Warehouse Site Manager is responsible for organising the safe and efficient receipt, storage and dispatch of warehouse materials, goods, and products to feed retail business operations and customer demand. The job holder is responsible for ensuring the efficient management and control of the warehouse whilst achieving agreed budgetary and service levels.

Key Responsibilities

• Provide a safe working environment, adhering to Health, Safety and Environmental procedures and ensuring they are understood and practiced by the team at all times.
• Contribute to the creation and implementation of best practice warehouse vision, strategy, policies, processes, and procedures to aid and improve operational performance.
• Ensure an efficient warehouse operation which is able to fulfil operational and customer demand.
• Plan, co-ordinate and monitor the receipt, storage, and dispatch of goods.
• Ensure inventories are accurate and control inventory levels by ensuring physical counts are conducted and reconciled with automated system utilising help of the warehouse team.
• Establish, monitor, and maintain high standards of security in the warehouse by setting security procedures.
• Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service.
• Schedule and oversee warehouse team and manage the flow and quality of work to maximize efficiency and minimize overtime.
• Meet regularly with warehouse leads to analyse productivity and develop actionable plans for loss prevention.
• Ensure efficient and effective use of warehouse space to include layout and future capacity requirements.
• Develop and maintain metrics/KPIs, reports, process documentation, customer service logs and training and safety records.
• Coach, manage and develop warehouse staff and team leaders to optimise performance and meet targets and deadlines.
• Communicate with warehouse staff on a regular basis to make them aware of priorities, targets, and operational requirements.
• Input and hold responsibility for Warehouse budgets.
• Contribute to new business initiatives and projects and review and communicate the impact on Warehousing activities.

Key Performance Indicators

• Inventory Accuracy
• Operational Efficiency (Cost per case handled)
• Safety Metrics
• On-time Delivery
• Employee Productivity
• Inventory Shrinkage

Minimum Knowledge/Qualification requirements

• Bachelors degree in logistics, supply chain management or business administration.

Work Experience Requirements

• 5 years of experience as a Warehouse Manager or similar role.
• Experience in retail, manufacturing and FMCG.

Key Skills and Personal Attributes

• Analytical skills
• Time management
• Knowledge of inventory management, logistics and supply chain operations.
• Proficiency with warehouse procedures and policies
• Excellent problem-solving skills and leadership qualities
• Ability to work collaboratively with all levels of company staff.
• Proven ability to implement process improvement initiatives.