About
Kingdom Bank is a subsidiary of the Co-operative Bank of Kenya, following its acquisition of Kingdom Bank in August 2020. We are now part of a Group with over Kes. 457 Billion total assets and Kes 20.7 Billion profit before tax as at 31 December 2019.
To provide branch-based personal banking sales and service facility to individual customers requiring standardized financial product and service solutions.
Responsibilities
Meet p
The purpose of the role is to manage the branch to achieve growth and profitability through sales and business development activities, best in class customer service to customers to maximize relations
Responsibilities
Ensure customer Queries, Requests or Complaints are handled within the defined Service Level Agreements (SLAs)and Turn Around Time
Training of tellers and sales staff on produ
Responsibilities
Processing of files & preparation of disbursement forms upon receipt of files approved for disbursement; and maintenance of a monthly list/schedule of all disbursements for
Responsibilities
Develop and manage SLAs with all suppliers to ensure that service quality, added value, lowest total cost, security of supply and the deployment of the suppliers’ capabili
