About
Kingdom Bank is a subsidiary of the Co-operative Bank of Kenya, following its acquisition of Kingdom Bank in August 2020. We are now part of a Group with over Kes. 457 Billion total assets and Kes 20.7 Billion profit before tax as at 31 December 2019.
Reports to: Branch Manager
Location: Head Office
To provide branch-based business banking, sales and service facilities to business customers requiring financial products and service s
To provide branch-based business banking, sales, and service facilities to business customers requiring financial products and service solutions
Responsibilities
Will be responsible for growi
The purpose of the role is to manage the branch to achieve growth and profitability through sales and business development activities, best-in-class customer service to customers to maximize relations
The purpose of the role is to manage the branch to achieve growth and profitability through sales and business development activities, best-in-class customer service to customers to maximize relations
Responsibilities
Will be responsible for growing and retaining customer base on Transaction Accounts, Current Accounts and Savings Accounts as well as growing and managing all Business loans por
Responsibilities
Managing the impact of change on culture, people and processes
Deliver Overall Change Management through creation and implementation of change management strategies and plans
The role holder will be responsible for providing support in the various Human Capital functions, which include HR Operations, Designing and development of policies, Training & Development, Ensuri
Responsibilities
Ensure timely and accurate performance dashboards and Customer Experience reports to business and stakeholders as required.
Support in preparation of Monthly, Quarterly and Ex
Responsibilities
Managing the impact of change on culture, people and processes
Deliver Overall Change Management through creation and implementation of change management strategies and plans
Responsibilities
Ensure delivery of high-quality service at customer service through handling customer queries and complaints within set SLA’s.
Enhance uptake and utilization of products
Responsibilities
Managing the impact of change on culture, people and processes
Deliver Overall Change Management through creation and implementation of change management strategies and plans
Responsibilities
Formulate, design, and review product and platform strategies that competitively address identified and emergent market opportunities
Engagement with customer-owners and marke
Ensuring all disbursed Retail check-off loans within assigned employers are booked on the respective employer payrolls within the agreed timelines.
Responsibilities
Aiming at having the accou
The role holder will be responsible for designing, development, sales and business development of trade finance product propositions and platforms that deliver holistic solutions to Kingdom Bank custo
The purpose of the role is to manage the branch to achieve growth and profitability through sales and business development activities, best-in-class customer service to customers to maximize relations
The purpose of the role is to manage the branch to achieve growth and profitability through sales and business development activities, best-in-class customer service to customers to maximize relations
Ensure supervision of the branch service delivery when the Branch Manager is away
Responsibilities
Ensure customer Queries, Requests, or Complaints are handled within the defined Service Leve
To provide innovative, responsive, and effective value-adding Internal Audit Services to the bank by assisting the Board and the Management in evaluating and recommending improvements in the effective
