About
Kingdom Bank is a subsidiary of the Co-operative Bank of Kenya, following its acquisition of Kingdom Bank in August 2020. We are now part of a Group with over Kes. 457 Billion total assets and Kes 20.7 Billion profit before tax as at 31 December 2019.
The role holder will be responsible for providing support in the various Human Capital functions, which include HR Operations, Designing and development of policies, Training & Development, Ensuri
Responsibilities
Ensure timely and accurate performance dashboards and Customer Experience reports to business and stakeholders as required.
Support in preparation of Monthly, Quarterly and Ex
Responsibilities
Managing the impact of change on culture, people and processes
Deliver Overall Change Management through creation and implementation of change management strategies and plans
Responsibilities
Ensure delivery of high-quality service at customer service through handling customer queries and complaints within set SLA’s.
Enhance uptake and utilization of products
Responsibilities
Managing the impact of change on culture, people and processes
Deliver Overall Change Management through creation and implementation of change management strategies and plans
Responsibilities
Formulate, design, and review product and platform strategies that competitively address identified and emergent market opportunities
Engagement with customer-owners and marke
Ensuring all disbursed Retail check-off loans within assigned employers are booked on the respective employer payrolls within the agreed timelines.
Responsibilities
Aiming at having the accou
The role holder will be responsible for designing, development, sales and business development of trade finance product propositions and platforms that deliver holistic solutions to Kingdom Bank custo
The purpose of the role is to manage the branch to achieve growth and profitability through sales and business development activities, best-in-class customer service to customers to maximize relations
The purpose of the role is to manage the branch to achieve growth and profitability through sales and business development activities, best-in-class customer service to customers to maximize relations
Ensure supervision of the branch service delivery when the Branch Manager is away
Responsibilities
Ensure customer Queries, Requests, or Complaints are handled within the defined Service Leve
To provide innovative, responsive, and effective value-adding Internal Audit Services to the bank by assisting the Board and the Management in evaluating and recommending improvements in the effective
The purpose of this role is to grow interest income, Fixed income transactions from the bank’s book and contribute to the growth of the bank’s balance sheet.
Responsibilities
Assi
The Marketing & Communications Officer will support all marketing, branding, public relations and communication activities of the Bank.
Key Responsibilities
Execution of communication pla
The RO, Diaspora Banking will be a key driver for the development and execution of sales and marketing programs in line with the Diaspora Banking strategy
Responsibilities
Managing Kingdom Ba
The job holder will be responsible for the preparation of timely and accurate reconciliations, financial reports and credit control and administrative tasks, and safe keeping of records at the interme
The Business Support Officer, Bancassurance will be the key driver for the development and execution of Bancassurance business growth strategy along the business banking, MSME and agriculture business
Job Description
Manage relationships for all groups and business clients across branch network through attendance of theweekly monthly and other meetings,
Work closely with the Social Developm