The ICT Projects Officer is responsible for planning, coordinating, and executing ICT projects to support the organization’s strategic goals. The role involves managing resources, ensuring project deliverables are met on time, within budget, and to the required quality standards. The ICT Projects Officer acts as a liaison between technical teams, stakeholders, and external vendors.
Responsibilities
Project Planning and Management:
- Define project scope, objectives, and deliverables in collaboration with stakeholders.
- Develop detailed project plans, including timelines, resource allocation, and risk assessments.
- Monitor project progress and adjust plans as necessary to ensure successful delivery.
Stakeholder Engagement:
- Act as the primary point of contact for all project-related communication.
- Coordinate with internal departments, external vendors, and stakeholders to align project goals.
- Provide regular updates on project status to management and stakeholders.
Technical Oversight:
- Oversee the implementation of ICT systems, infrastructure, and software solutions.
- Ensure compliance with ICT standards, policies, and security protocols.
- Identify opportunities for process improvement through technology.
Budget and Resource Management:
- Prepare and manage project budgets, ensuring cost efficiency.
- Allocate and manage resources effectively to meet project demands.
Documentation and Reporting:
- Maintain comprehensive project documentation, including plans, risk logs, and progress reports.
- Deliver post-project evaluations and lessons learned.
Training and Support:
- Provide training and technical support to staff for new ICT solutions.
- Ensure smooth handover of completed projects to operational teams.
Qualifications
Qualifications and Experience
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Professional certifications in project management (e.g., PRINCE2, PMP, Agile) are advantageous.
- Proven experience managing ICT projects, preferably in a similar role.
- Strong knowledge of ICT systems, networks, and software.
Skills and Competencies
Project Management: Ability to plan, execute, and deliver projects effectively.
Technical Expertise: Knowledge of ICT technologies and best practices.
Communication: Strong verbal and written communication skills for liaising with stakeholders.
- Problem-Solving: Analytical skills to identify issues and implement effective solutions.
- Team Collaboration: Ability to work effectively with cross-functional teams.
- Time Management: Strong organizational skills to manage multiple priorities
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