Business Analyst (Technical) at Kingdom Bank Limited

Business Analyst (Technical) role bridges the gap between business needs and technical solutions. It focuses on understanding business processes, gathering requirements, and working with technical teams to implement software, systems, or technology-driven solutions.

Responsibilities

• Requirement Gathering and Analysis:
  • Work with stakeholders to gather, document, and analyze business and technical requirements.
  • Translate business needs into functional and technical specifications.
• System and Process Improvements:
  • Analyze existing banking processes and systems to identify inefficiencies or gaps.
  • Recommend and document improvements to enhance productivity, customer experience, and compliance.
• Stakeholder Management:
  • Serve as a liaison between business stakeholders, IT teams, vendors, and regulatory bodies.
  • Facilitate communication to ensure mutual understanding of goals and constraints.
• Technical Expertise:
  • Collaborate with development teams to design, implement, and test new banking applications, platforms, or updates.
  • Understand banking technologies like core banking systems, payment gateways, and digital banking platforms.
• Compliance and Risk Management:
  • Ensure solutions align with industry standards, regulatory requirements, and organizational policies.
  • Identify risks associated with technical implementations and recommend mitigation strategies.
• Data Analysis and Reporting:
  • Analyze data trends and create reports to support decision-making.
  • Use tools like SQL, Excel, or BI tools (e.g., Tableau, Power BI).
• Project Management:
  • Support project teams by preparing business cases, assisting in project planning, and ensuring deliverables are met.
  • Utilize Agile, Scrum, or Waterfall methodologies as required.

Qualifications

Key Skills:

• Technical Knowledge:
  • Core banking systems (e.g., Temenos, Finacle, FIS).
  • Payment and transaction systems (e.g., SWIFT, SEPA, UPI).
  • Database management and querying (e.g., SQL, NoSQL).
  • Cloud technologies and APIs.
• Analytical and Problem-Solving Skills:
  • Strong analytical thinking to solve complex business and technical challenges.
  • Proficiency in creating workflows, wireframes, and use-case diagrams.
• Communication and Interpersonal Skills:
  • Ability to explain technical concepts to non-technical stakeholders.
  • Exceptional documentation skills using tools like Confluence, Jira, or MS Office.
• Regulatory Knowledge:
  • Familiarity with industry standards like PCI DSS, AML/KYC, Basel norms, and GDPR.

Education

• Bachelor’s degree in computer science, Information Technology, or a related field.

Experience

• 5+ years of experience in Business Analysis or related role. 

Certifications:

• Business Analyst Certifications (e.g., CBAP, CCBA).
• Banking or Finance-specific certifications (e.g., CFA, FRM).
• Agile or Scrum certifications (e.g., CSPO, CSM).
• Technical certifications (e.g., AWS, Microsoft Azure).