AddressCorner Mara and Hospital Road, Upper Hill, Nairobi.P.O. Box 30059 Nairobi, Kenya
About Old Mutual Kenya
Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.
Responsibilities
Client Issue Diagnosis
Collate and conduct initial analysis of the information gathered through interviews and research to support the diagnosis of underlying client issues a
KEY TASKS AND RESPONSIBILITIES
End to end proactive management of Intermediaries and customer relationships for assigned portfolio of schemes.
Ensure superior customer experience is always pro
Job Description
To control and manage medical benefit utilization through preauthorization and case management activities and ensure quality, appropriate cost-effective care and good customer servi
Job Description
Follows standardized processes and provides administrative support in line with normal business functioning. Delivers on daily production standards and adheres to service and qua
Job Description
Reporting to the Business Processing corporate Supervisor, the incumbent will optimally carry out corporate business processing in the department and ensure that customer standards
Job Description
The telesales officer is responsible for driving digital sales by engaging with customers via phone and other digital communication channels. This role focuses on promoting company
Job Description
The Health Insurance QA Officer is responsible for ensuring the accuracy and compliance of health insurance claims processing within the organization. This role involves reviewing c
JOB SUMMARY
The Relationship Manager - Agribusiness and Partnerships will be instrumental in driving the bank's growth in the agribusiness sector by cultivating and managing strategic client re
KEY RESPONSIBILITIES.
Strategic Client Relationship Management
Develop and maintain long-term banking relationships with corporate clients across key industries to drive sustainable business
Responsibilities
Independent view on Shared Services’ functions’ identified material operational risks, design and effectiveness of key controls, risk tolerance and adherence to this:
KEY TASKS AND RESPONSIBILITIES
Evaluate and assess medical risks for new and renewal business, ensuring sound underwriting decision that aligns with the company’s underwriting philosophy.
Key Responsibilities
Strategic Partnership & Workforce Planning
Collaborate with department heads to co-develop people strategies that enable business outcomes.
Conduct workforce planni
KEY TASKS AND RESPONSIBILITIES
Managing the renewals cycle by ensuring the terms/notices are dispatched by 15th of every month.
Maintain good relationships with intermediaries and ensure maxim
KEY TASKS AND RESPONSIBILITIES
HR Operations & Employee Lifecycle Support
Execute accurate and timely onboarding, contract generation, transfers, promotions, exits, and documentation.
M
KEY TASKS AND RESPONSIBILITIES
Strategic Leadership: Collaborate with the CEO and executive team to develop and implement the bank's strategic plan. Translate the bank’s vision into ac
The role will be responsible for managing, maintaining, and securing the bank’s database systems to ensure high availability, performance, and data integrity. This role requires strong techni
KEY TASKS AND RESPONSIBILITIES
Answer incoming telephone calls into the Call Center in a professional manner at all times.
Working with providers and the Old Mutual Case management team