AddressMombasa road 100m past City Cabanas just after Tuskyes Head office. Red Commercial Comercial Complex 1st floor
About Onfon Media
Onfon Group limited is a Kenyan value added telecommunication service provider. The company has operated in Kenya for over 7 years. The provision of innovative cutting edge mobile solutions has positioned Onfon media as one of the leading service providers in the ICT sector. With operations in over ... read more5 countries Onfon continues to grow towards the achievement of its Vision to become a leading Pan African VAS Company. Innovation, Employee and customer satisfaction are part of our core values.
Responsibilities for a Customer Care Internship
Manage large volumes of inbound calls in a timely manner
Follow communication ‘scripts’ when handling various enquiries
Identify custom
Role Summary
Managing incoming calls from clients/customers to answer to inquiries and questions, handle complaints, troubleshoot problems, provide information and maintaining logs in the database.
