Career Openings at Centre for Health Solutions - Kenya (CHS)

Ref: CHS/HR/STP/HIO/01/2023

Overall Job Function

Reporting to the Health Informatics Lead, the Health Informatics Officer will be responsible for the implementation of solutions that will lead to real-time data collection, submission, sharing and support of Health Systems in Shinda Tena Project.

Key Responsibilities

• Design, develop, deploy and support Electronic Medical Records Systems
• Design of reporting dashboards.
• Support in extracting and aggregating data for program progress monitoring and reporting through the DATIM and MOH system (DHIS).
• Support the uploading facility EMR data into the National Data Warehouse (NDWH).
• Design, develop and implement web-based and mobile health solutions to facilitate real-time data transmission and report sharing.
• Support EMR data cleaning and monitoring of daily data entry into the systems.
• Design, development, deployment and support of electronic systems for patient monitoring, as well as the aggregate database for program monitoring and reporting to MOH and donors.
• Implementation of solutions that will lead to real-time data collection, submission and sharing
• Hardware and network setup and maintenance.
• Write programming scripts to perform automated data accuracy checks and generate reports of any identified inconsistencies.
• Generate monthly data summaries to help track and inform on program performance.
• Support the roll-out of eHTS, eVMMC, eCommunity ART, WebADIT and expansion of EMR to additional sites.
• Implementation of the interoperability layer.
• Support the roll-out and operationalization of the POC EMR systems
• Support in the design, development and maintenance of other program databases/ systems such as Ushauri and Mlab.
• Any other related duty that may be assigned by the supervisor.

Person Specifications

• At least a Bachelor’s Degree in Information Technology or other relevant degrees
• A minimum of four years experience in supporting HIS solutions that are used in HIV programs in Kenya
• Experience in the design, programming and administration of transactional databases (MySQL, SQL Server, PostgreSQL)
• Experience in the Windows Server and Linux Server Administration
• Experience in networking & hardware maintenance
• Experience in designing, developing, implementing and maintaining knowledge management systems that facilitate data use for decision making
• Demonstrable experience in the development and implementation of web and mobile-based solutions.
• Experience in Electronic Medical Records’ development, implementation and support
• Experience in programming skills in PHP, JavaScript CSS, XML, net (C#, ASP)
• Working knowledge of DATIM & PEPFAR reporting systems Ability to work effectively in a busy, high-pressure team environment
• Ability to prioritize workload and demonstrate outcomes on strict deadlines
• Strong oral and written communication skills.

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Ref: CHS/HR/STP/ICTO/01/2023

Overall Job Function

Reporting to the ERP Finance Analyst, the ICT Officer will ensure overall ICT Support for CHS offices and supported sites on all ICT functions ensuring smooth, problem-free and well-documented systems to ensure the goals of the CHS Strategic plan are met.

Key Responsibilities

• Ensuring applications support, including hardware/software Installations.
• Receiving and logging requests for support from users and responding to the requests in a logical and prioritized manner.
• Assisting in resolving problems (e.g. poor performance) and faults (e.g. system failure) occurring in the operation of hardware and software.
• Ensuring all work is carried out and documented in accordance with required standards, methods and procedures.
• Liaising with Finance, Admin and Program departments to ensure integrated internal controls and full, auditable support documentation
• Providing guidance and advice to staff on policy issues related to ICT equipment safety and maintaining confidentiality, and observing data protection guidelines of the organization
• Monitoring the progress of requests for support and ensuring users and other interested parties are kept informed.
• Carrying out any other reasonable duties within the overall function commensurate with the level of responsibilities of the position.
• Carrying out general maintenance to hardware regarding cleaning and ensuring smooth functionality.
• Ability to train other staff in ICT function to empower staff to handle basic support matters.
• Assets management support and distribution accountability.
• Server support functions and minor AD functionality.
• Any other related duties assigned by your supervisor

Person Specifications

• A minimum of a degree in Information Technology
• Proficiency in the use of ICT, particularly in the development of web‐based solutions, maintenance of websites and working with databases.
• At least three years of experience in a similar role.
• Excellent use of MS Office packages and office automation solutions
• Good organization, interpersonal, negotiation, and high level of computer skills, including excellent knowledge of Microsoft Office applications and ERP systems.