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  • Posted: Mar 16, 2021
    Deadline: Not specified
  • The Aga Khan University is a private, autonomous university that promotes human welfare through research, teaching and community service initiatives. Based on the principles of quality, access, impact and relevance, the University has campuses and programmes in Kenya, Tanzania, Uganda, the United Kingdom, Afghanistan and Pakistan. Its facilities include ...
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    Specialist, Networks

    Department: Infrastructure

    Entity: Aga Khan University Hospital, Nairobi

    Job Summary

    The Network Specialist will provide ICT support services and establish standard policies, support documentation, and provide training to team members, to ensure that ICT services are delivered in an optimal manner.


    • Conducting problem diagnosis on expert level and ensuring successful resolution of operational calls as assigned by IT Service desk.
    • Ensuring external connectivity with service providers and remote access connectivity for local and external clients in secured manner.
    • Maintaining Industry standard certified (ITIL) practice in ensuring completion of calls.
    • Appropriating knowledge transfer and/or escalating to relevant person and team as may be required.
    • Maintaining user and customer satisfaction as per reported incidents.
    • Coordinating with vendors for delivery of services procured to optimize network experience and resolve bottlenecks.
    • Conducting network performance monitoring through Network Monitoring Systems and agents to develop and implement troubleshooting mechanisms to handle complex scenarios and achieve resolution targets.
    • Designing and maturing backup strategies for uninterrupted network services through smart configurations and switchover procedures.
    • Proposing and implementing proactive monitoring elements for all AKU-wide network administration. Further tuning and pro-active maintenance of network to deliver best quality user experience.
    • Internet bandwidth monitoring and management provided throughout AKU Campuses for all service providers.
    • Testing of iterations and design proposals to achieve optimum installation scenario for Routers, Switches, Firewall and Packet shapers along with further operations of respective network element.
    • Designing and developing new initiatives and procedures to enhance and maintain network infrastructure services for users and sites.
    • Creating network documentation and diagrams of AKU Network topologies and components.
    • Planning enhancements and upgrades on the basis of network documentation study.
    • Maintaining storage of network documentation for future references and circulation in case of need and upgrades.
    • Coordinating with team members in achieving and streamlining effective working patterns and functional goals for effective resolution of Tier II/III Network support calls.
    • Creating in-house training opportunities for inter and intra-teams to impart enterprise specific operational skills.
    • Developing targets for operating teams and aligning them with the division’s goals and direction for mutual benefits.


    • Bachelor’s Degree in Computer Science/Engineering.
    • Must possess CCNA qualifications.
    • Candidate with CCNP training will be preferred.
    • Minimum 5 years’ relevant experience in the field of IT Network Infrastructure, preferably in large scale enterprise IP networks.
    • Demonstrable hands-on experience with switches, routers and firewalls of different vendors.
    • Expert knowledge and hands-on experience of networking protocols and technologies in LAN, WAN and security, as well as wireless networks.
    • Ability to handle large scale enterprise level IP networks with know-how of current industry trends.
    • Strong organizational skills and ability to multi-task in a business environment.
    • Remarkable ability to learn technical concepts quickly and follow through on tasks assigned.
    • Proficient in MS Office suite.
    • Excellent interpersonal and communication skills.
    • Sound team and time-management skills.

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    Pharmaceutical Technologist, Outreach Clinic

    Applications are invited from qualified candidates for the above position based in Nairobi Kenya. The position holder will report to the Allied Health Manager.


    • Receive, verify prescriptions and dispense drugs in a timely manner within approved standards and procedures.
    • Contact the physician immediately for inaccuracy and illegibility in a prescription order, document errors and communicate them to the nursing and pharmacy staff
    • Verify expiry dates of drugs prior to dispensing medication to patients/customers.
    • Check that every label placed on the medications contains the correct patient name, drug, quantity and directions.
    • Compound extemporaneous preparations and mix certain intravenous medications as per laid down procedures.
    • Counsel patients on drug administration and use of devices for optimum wellness and recovery.
    • Receive, return and update drug credits on the system in a timely manner.
    • Deliver drug discharges to patients in the ward where applicable
    • Communicate out of stock and non-stock effectively and timely to prescriber and nurse and provide alternative choice or make arrangements to order promptly.
    • Comply and observe the environmental health and safety measures and regulations by proper handling, storage and dispensation of medications
    • Record, monitor and update the expiry list of medications in timely manner.
    • Conduct Nursing Floor inspections once a month for all ward stock, solutions and patient medication left behind
    • Complete documentation of Interventions, Medication errors and Near Miss, Adverse events, Medication queries, Patient complaints or any other incidents and forward to relevant office
    • Perform random medication checks daily and Monitor variance levels in your respective satellites.
    • Compile daily satellite reports.
    • Carry out regular satellite stock-take exercise.
    • Report any special indicators allocated.
    • Maintain and update personal drug knowledge data base to ensure accurate provision of pharmaceutical care of general disease states as well as specialized knowledge in the assigned area of expertise
    • Participate in educational activities and departmental meetings.
    • Complete any other duties as may be assigned by the department supervisor or manager.


    • Diploma in Pharmaceutical Technology from a recognized institution
    • Registered with The Kenya Pharmaceutical Association
    • Practicing License from the Pharmacy and Poisons Board.
    • Heart Saver Certification.
    • Computer literate.

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    Cardiac Sonographer-Senior Technologist, Cons Clinic-Exec/Card/Bst

    Applications are invited from qualified candidates for the above position based in Nairobi Kenya. The position holder will report to the Nurse Manager- Cardiology.


    • Perform and assist in 2D echocardiogram and dobutamine stress Echocardiogram for both in and out patients.
    • Write Echocardiogram reports, to be countersigned by the cardiologist
    • Assist Cardiologists in performing Trans-Esophageal Echo (TEE)
    • Connect patients on 24hr Holter monitor, and disconnect them upon completion of the monitoring period
    • Analyze and report on Holter monitor recordings for the Physician to review.
    • Ensure timely dispatch of Echo and Holter Monitor reports to patients or referring Physicians
    • Maintain patient, staff and visitor’s safety by observing infection control practices and other safety policies
    • Collaborate with Biomedical Engineers to ensure prompt maintenance of Equipment
    • Maintain accurate records of tests carried out by ensuring correct data entry on computer, report forms as well as batch registers
    • Practice judicious use of unit stocks and ensure prompt billing of used consumables
    • Participate in development of policies and procedures pertaining to Sonography
    • Maintain effective communication with the other members of the Multidisciplinary team for effective patient care
    • Participate in Unit based Continuing education and implementation of quality control programs in the department.
    • Assist the manager in data collection and monitoring of identified unit based quality and performance indicators
    •  Participate in departmental events such as public screening for heart disease, Medical Camps, World Heart Day activities and Conferences


    • Diploma as a Sonographer or Cardiology Technologist from a recognized training institution
    • Valid certificate in Basic Life Support (BLS)

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    Neurophysiology Technologist, Consulting Clinics-Department of Medicine

    Applications are invited from qualified candidates for the above position based in Nairobi Kenya. The position holder will report to the Section Head-Neurophysiology Services.


    • Independently carry out, analyze and report EEG procedures/test.
    • Independently carry out Nerve Conduction Tests (NCV).
    • Assist the Neurologist in performing electromyography test (EMG tests);
    • Calibrate EEG and Nerve conduction machine and ensure smooth function of neurophysiology machines.
    • Care for equipment through cleaning, storage, per shift check of the inventory and timely reporting and follow up of nonfunctional equipment to the nurse manager
    • Participate in unit based quality and patient safety activities such as quality improvement projects (CQI), development of policies, procedures, audits and spot checks;
    • Participate in data collection and monitoring of unit based quality and performance indicators such as patient volumes, turnaround times and no show rates.
    • Alert the neurophysiology Coordinator about dissatisfied clients, incidences and any other unusual occurrences.
    • Assist neurophysiology coordinator in research and continuous education to ensure standard growth of the Neurophysiology department.
    • Provide safe environment for patients through adherence to infection control practices and other safety policies.
    • Be accountable for judicious and efficient use of resources i.e. accurate and timely billing of ward stocks and consumables


    • Diploma in Neurophysiology Technology from a recognized Training Institution
    • Minimum 2 years’ relevant experience from a busy Neurophysiology Department in a recognized Institution
    • Demonstrate evidence based knowledge of current practices in Neurophysiology 

    Method of Application

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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