Career Opportunities at an International NGO - Flexi-Personnel

Duties and Responsibilities

• Submit documents and reports from Social Franchise to Support Office for reimbursement of claims.
• Liaise with service providers to further investigate abnormal claims
• Monitor patterns and reoccurrences of abnormal claims and identify capacity gaps in service provider’s knowledge and claims reporting.
• Generate vetting reports for the finance team to guide claims payments.
• Conduct client tracing including home visits to clients
• Generate monthly reports for the Voucher Coordinator and Finance team on which claims to process for payments and which claims to reject
• Assist the Regional Coordinator in making Purchases at the Regional level
• Assist the Regional Coordinator to Pre-qualify suppliers of regular consumables and draft framework agreements
• Prepare and send Monthly consumption reports to Support Office
• Assist the Regional Coordinator to identify at least 3 garages for servicing and repairing the vehicles within the region.
• Assist the Regional Coordinator to prepare monthly travel plans and fleet reports
• Prepare and submit fuel purchase documents from the Region to the Support Office.
• Assist the Regional Coordinator to develop and maintain service history reports for each of the vehicles within the region.
• Assist the Regional Coordinator to submit monthly reports and weekly updates on Security.
• Assist the Regional Coordinator to recruit temporary staff and forward all recruitment documents to Support Office for issuing of contracts.
• Assist the Regional Coordinator in organizing disciplinary hearings at the Regional level
• Assist the Regional Coordinator to facilitate payment for utilities in the region.
• Oversee implementation of  policies at the Regional level
• Act as primary liaison between Support office and the Regional Office
• Assist with preparation of the Regional Annual budget
• Implement financial policies and procedures
• Maintain financial files and records in the region
• Prepare quarterly reports and report on variances

Qualification and Experience

• Bachelors’ Degree Business Administration / Economics / Finance or any other relevant degree
• Minimum accounting qualifications, CPA 2 or higher
• At least 2 years’ experience working in a non-governmental organization
• Experience running a Voucher Program desirable

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Duties and Responsibilities

• Recruit, train and manage voucher officers
• Coordinate inputs from Support Office teams
• Plan, organize and rapporteur Voucher Steering Committee meetings
• Advice the Voucher Steering Committee on ways of improving the Programme
• Conduct regular risk assessments and ensure risk mitigation measures are implemented
• Analyse performance and identify outliers and unusual trends every month
• Ensure investigations into outliers and unusual trends are conducted every month
• Escalate fraud to the Country Director and Internal Audit team
• Work with the call centre lead to ensure the call centre conduct client tracing every month
• Check performance of distributors and approve payment of allowances
• Scrutinize documents from Voucher Service Providers and approve reimbursements
• Spot check Voucher distributors
• Work with the QAM Lead and Social Franchise Senior Coordinator to ensure all voucher service providers are quality assured
• Work with QAM to ensure all Voucher Service providers are trained on youth friendly services
• Provide the donor reporting lead with the necessary quantitative and qualitative inputs for donor reporting in a timely manner
• Work with the health financing lead and Country Director to influence the government’s strategy for financing adolescents’ access to contraception
• Identify opportunities to strengthen the voucher programme
• To fully participate in planning promotional activities including educational and awareness-raising events with clients, community members and other stakeholders.
• To positively promote the organization as a leading, quality provider of reproductive & sexual health services.
• To actively contribute to achieving the Programme targets.
• To attend & contribute to Programme meetings and the creation and implementation of work plans.

Qualification and Experience

• Bachelor’s Degree in Social Sciences including Sociology, Community Development and any other related field
• Master’s Degree in Social Sciences will be an added advantage
• Minimum 2 years’ work experience in the Development Sector/NGO sector.
• Experience in running voucher Programmes is desirable