Career Opportunities at an International NGO - Flexi-Personnel

Duties and Responsibilities

• Recruit, train and manage voucher officers
• Coordinate inputs from Support Office teams
• Plan, organize and rapporteur Voucher Steering Committee meetings
• Advice the Voucher Steering Committee on ways of improving the Programme
• Conduct regular risk assessments and ensure risk mitigation measures are implemented
• Analyse performance and identify outliers and unusual trends every month
• Ensure investigations into outliers and unusual trends are conducted every month
• Escalate fraud to the Country Director and Internal Audit team
• Work with the call centre lead to ensure the call centre conduct client tracing every month
• Check performance of distributors and approve payment of allowances
• Scrutinize documents from Voucher Service Providers and approve reimbursements
• Spot check Voucher distributors
• Work with the QAM Lead and Social Franchise Senior Coordinator to ensure all voucher service providers are quality assured
• Work with QAM to ensure all Voucher Service providers are trained on youth friendly services
• Provide the donor reporting lead with the necessary quantitative and qualitative inputs for donor reporting in a timely manner
• Work with the health financing lead and Country Director to influence the government’s strategy for financing adolescents’ access to contraception
• Identify opportunities to strengthen the voucher programme
• To fully participate in planning promotional activities including educational and awareness-raising events with clients, community members and other stakeholders.
• To positively promote the organization as a leading, quality provider of reproductive & sexual health services.
• To actively contribute to achieving the Programme targets.
• To attend & contribute to Programme meetings and the creation and implementation of work plans.

Qualification and Experience

• Bachelor’s Degree in Social Sciences including Sociology, Community Development and any other related field
• Master’s Degree in Social Sciences will be an added advantage
• Minimum 2 years’ work experience in the Development Sector/NGO sector.
• Experience in running voucher Programmes is desirable