Career Opportunities at Avenue Healthcare

Job Objective/Purpose

Provide quality and comprehensive Oral Health Care and Dental Services using the most up to date techniques and equipment within the Avenue group in line with the company policies and procedures.

Key Responsibilities

• Carry out emergency dental procedures as well as attend to non-emergency procedures.
• Counsel patients on oral hygiene instruction and demonstrate techniques to achieve this.
• Examine, diagnose, and treat general oral diseases.
• Educate patients and the public on preventive dental care and oral health care.
• Record care provided in electronic health record system accurately and completely, reflecting the nature of the contact, the condition of the patient and the care or treatment provided. Complete referrals, data collections instruments and other records or documents as required.
• Dental Implant case diagnosis, treatment and long term follow up.
• Create treatment plans for patients with complex dental conditions, including surgery and other specialized treatments.
• Liaise with Consultants on handling specialized cases, adequate referral, and their follow.
• Use dental equipment and tools safely and efficiently, ensuring that all equipment is properly maintained and sterilized. 
• Supervise dental auxiliary staff to ensure application of proper technique and methods, update staff on new practices and procedure.
• Review and develop appropriate policies and procedures for patient care to formulate best practice guidelines.
• Ensure adequate knowledge of all Avenue policies, procedures and systems.
• Any other duty as may be assigned from time to time by immediate supervisor in line with the job description.

Person Specification

• Bachelor of Dental Surgery 
• Registration by the Kenya Medical Practitioners & Dentists Council 
• 2 years post internship experience in general dentistry and dental implants 
• Clinical experience in Orofacial Pain and Oral Medicine: 
• Advanced training in  ACLS/ATLS 
• Attention to detail
• Result Oriented
• Empathetic

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JOB DETAILS

Key Responsibilities

• Meal Preparation, Planning and Service
  • Cooking food according to the given recipes and menus using a range of methods (i.e. baking, braising, frying, roasting or steaming)
  • Ensures that each meal leaving the kitchen is checked for quality, quantity, presentation, correct temperature, served on time and per the patient’s request.
  • Preparing food to meet special dietary requirements e.g. (low calorie, high calorie, diabetic)
  • Serve patient meals and ensure that service is professional, discreet and personalized. 
  • Ensuring that plates and cutlery are cleared and collected from the wards and offices in good time.
  • Ensuring that food is items are correctly so that wastage is kept to a minimum.
  • Responding quickly to special patient needs (e.g. Post-operative & maternity food requests).
• Cleaning and Infection Control
  • Cleaning food preparation areas and equipment and ensuring that laid out infection control. procedures are followed.
  • Making sure that the kitchen and its environs are hygienic.
  • Following the "clean as you go" principal
  • Ensuring that the non-daily cleaning schedules are adhered to.
• Personal Hygiene
  • Maintain the highest standards of personal hygiene and dress. Wearing the correct, clean uniform at all times.
  • Ensuring that he / she undergoes food handler’s exams every six months.
• Reporting any breakages, equipment malfunctions and faults to the Head of Catering.
• Maintain client and patient privacy and confidentiality at all times.
• Any other duty as assigned by the supervisor in line with the job description.

Person Specification

• Diploma/Higher Diploma in Food Production/Culinary Arts.
• Not less than 2 years’ experience as a Cook.
• Excellent interpersonal and communication skills.
• Attention to detail.

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Job Objective/Purpose

To ensure that high-quality standards are maintained at all times in the provision of medication and medical consumables per Avenue Group’s defined policies and procedures.

Key Responsibilities

• Ensure that the Pharmacy has the necessary equipment and ensure that they are in good working condition. 
• Ensure that all insurances exclusion lists are adhered to.
• Inform the doctor on equivalent of the out of stock/OTC medications and follow up to collect medications.
• Ensure that the Pharmacy is well stocked as per the set re-order levels. Do daily counts, spot counts, monthly stock takes and give a timely, accurate report with valid explanation on variances and expiries to the Pharmacy In Charge/Business Manager.
• Prevention of medication errors by counter checking and verifying the prescription/ treatment sheets on doses, allergies, patient identification, right drug, legibility and give clear usage instructions.
• D.D.A to be dispensed as per the laid down policy, checked weekly and any discrepancies reported to the Pharmacy Superintendent.
• Ensure that the fridge temperatures are charted twice daily and any error reported to relevant department.
• Ensure that any issue pertaining quality is escalated to the Pharmacy Superintendent/Business Manager
• Track the allocated pharmacy quality indicators as required and timely report to the Superintendent.
• Drugs/surgical items expiry management;
  • Check expiries of the allocated shelf and emergency trolley monthly (ensure short expiry items are replaced) and inform the Pharmacy In Charge.
  • Enhance FIFO/FEFO by the use of green stickers on short expiry drugs and expiry report sub module then share the short expiry list with the doctors/other branches to assist in liquidation.
  • Document all expired drugs, quarantine and report to Pharmacy Superintendent for disposal as per the PPB regulations. 
• Adhere to Avenue corporate governance policies and procedures;
  • Prevent, detect and report any fraud or criminal activity.
  • Fully implement audit recommendations and attain satisfactory ratings in subsequent audits.
• Record and report all incidents/events to the Business Manager within 24 hours using the provided tools.
• Maintain and enforce infection control standards when doing extemporaneous preparations.
• Client satisfaction;
  • Ensure client satisfaction through high quality of service, effective communication, prompt feedback and escalation of any unresolved issues to the relevant person for follow up.     
  • Ensure that the standardized tool for patient satisfaction feedback is filed for measurement, follow-up and improvement.
• Maintain patient privacy and confidentiality at all times.
• .Any other duty as assigned by your immediate supervisor in line with the job description.

Person Specification

• A diploma in Pharmacy.
• A valid pharmaceutical technologist license 
• 3 years’ experience.
• Organizational awareness and detail-oriented
• Strong interpersonal and communication skills, teamwork and reliability