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Cellulant is a digital payments business. We run an ecosystem of consumers, merchants and banks in which we facilitate payments and build value through the value-added services we layer on top. In building this ecosystem we serve different types of customers with different products, in a range that includes mobile banking products, mobile credit products, US...
Reporting to the Product Lead – Core Platforms, the position holder will be responsible for architecting, designing, developing, deploying and supporting tools and solutions for our customers. It will be your responsibility to help our team build scalable, highly available, reliable, secure deployments using an agile methodology.
Responsibilities
Qualifications
The Service Assurance Manager will deliver an end to end view of service performance and customer experience across Cellulant services. Delivered through the agreement of service levels with customers, ensuring compliance and communicating performance to key stakeholders (internal and external). The role will instigate, develop and implement Service Improvement activity in the event of underperformance or in line with changing business requirements.
The service assurance manager is the single point of contact for escalation for service issues and they are responsible for follow through to resolution of end-user incidences. S/He will also be responsible for timely detection, resolution, escalation and communication as well as applying a problem management practice to mitigate against future recurrence. This includes follow-up and validation of service improvement mechanisms. The position holder is also responsible for the maintenance of a catalogue of all services provided to customers as well as reporting the status of the quality of service for each.
Reports To: Group Head of Service Assurance.
Responsibilities
Service management
Customer engagement
Reporting
Knowledge Management
Qualifications
Key Performance Indicators
Job Description
Reports To: Group Lead Enterprise Systems Analyst.
Responsibilities
Enterprise System Operations
Enterprise Systems Administration
Enterprise System Uptime
Qualifications
Reporting to the Product Lead – Core Platforms, The Sr. iOS Developer will be instrumental in the design, development and enhancement of innovative and robust iOS applications. The developer will participate in the entire app life-cycle from the research and concept stages through to delivery and post-launch support.
Responsibilities
Requirements
The Hub SIP Engineer is responsible for supporting and maintaining Cellulant’s Hub that provides services to merchants and banks across 10 countries. The Hub SIP Engineer assists the Hub Manager who is responsible to senior management for the successful deployment Cellulant software releases onto production. This team member role is critical to the safety of the production environment and helps prevent the introduction of bad or untested code into production on which the organization’s internal and external Customers depend on. Hub SIP Engineer support the Hub Manager in the mission to continually lead, facilitate, and coordinate synchronized quality releases to maximize value delivered to Cellulant customers.
Responsibilities
Software Development
Software & Service Deployment
Systems Management
Service Management
Systems troubleshooting & problem resolution
Quality Assurance
System Documentation
Guidance and Mentoring
Qualifications
Send your resume to jobs@cellulant.com as soon as you read this. Only shortlisted candidates will be contacted.
Candidates should please use the job positions as the subject of the mail
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