Career Opportunities at Telkom Kenya

Role Purpose 

PMO Lead is responsible for significant, organization-wide projects, focused on meeting project commitments, including communications with sponsors and stakeholders. S/He will coordinate people, resources and processes to ensure that projects are delivered on time and produce the desired result. Leads the design, testing, planning, and implementation of complex projects.

Key Duties and Responsibilities

• End to end direct responsibility of project implementation benefits realization and project prioritization.
• Familiarize self with Telkom Kenya’s strategic intent in respect to product offering and target clientele, as well as their specific requirements.
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility while providing leadership and oversight to a team of technical program/project managers.
• Work with business sponsors to develop project roadmaps that align with business objectives/priority and take into account resource availability.
• Manage delivery schedules and budgets to ensure project delivery is on time, within scope and in budget.
• Establish project governance systems and protocols across the organization and ensure that these are applied across the board.
• Enforce quality gates in all the projects and programs within the domain
• Relationship management with clients and key stakeholders involved in project management.
• Prepare sound communication plans and manage information dissemination
• Oversee companywide training and coaching on Project Management
• Use of standard project methodology and tools to track progress against deliverables
• Manage third party and specialist resources assigned to projects
• Identify, manage and mitigate risks that may impact projects
• Prepare project status reports and steering committee presentations
• Oversee creation and maintenance of comprehensive project documentation throughout the project Perform risk management to minimize project risks
• Manage team, ensuring achievement of goals, capability, and optimal deployment
• Resource allocation through coordination of internal resources and third parties/vendors for the flawless execution of projects
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Measure project performance using appropriate systems, tools and techniques.

Academic Background and Professional Knowledge

• Bachelor’s degree in Business, IT, Telecommunications or related field
• Must be a fully qualified and accredited project manager (PMP)
• Certified Scrum Master (CSM) certification
• Proficient in Microsoft Project
• Minimum 8 years’ experience in managing complex technical projects.
• Experience in telecoms required, but focus is on general understanding.
• Functional experience in the following fields is valuable in the role: organizational change, product / go-to-market strategy, distribution strategy, sales force effectiveness, customer experience / centricity / loyalty, business development, pricing, CAPEX planning, operational efficiency / process optimization.

Here are the skills we are looking for

• Highly developed interpersonal skills aligned to strong team leadership competencies.
• Project management
• Planning and organizing
• Business process analysis/modeling
• Excellent communication and presentation skills with clearly demonstrated methodologies to keep project teams and stakeholders well informed.
• Excellent negotiation skills
• Budgeting 
• Strong analytical and problem-solving skills
• Great attention to detail
• Strong business, financial acumen commercial experience.

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Role Purpose 

Primary ongoing responsibility is management of projects.  Focuses on meeting project commitments, including communications with sponsors, stakeholders. Spends significant time on project management responsibilities. As assigned, lead or assist in the planning, implementation and introduction of projects for new systems and technologies.

Key Duties and Responsibilities

• Lead planning and/or implementation of projects. May participate in the design and/or testing phases.
• Facilitate the definition of project missions, goals, tasks, and resource requirements; resolve or assist in the resolution of conflicts within and between projects or functional areas; develop methods to monitor project or area progress; and provide corrective supervision if necessary.
• Responsibility for assembling the project staff; for their technical or functional development, performance, and/or termination during the project.
• Manage project budget and resource allocation.  Facilitate the definition of service levels and customer requirements. Interact regularly with existing or potential clients to determine their needs and to develop plans for improving delivery.
• Advocate on behalf of clients and represent clients' needs as appropriate to senior management. Work cross-functionally to solve problems and implement changes.
• Lead the development and implementation of a broad, coordinated set of plans and programs to meet the goals and priorities of the department.
• Provide expertise and consulting to project managers in the process of project management and in the softer skills of team dynamics, team building and group motivation.
• Present reports defining plans, problems, and resolutions to appropriate levels of management. Manage delivery schedules and budgets to ensure project delivery is on time, within scope and in budget.
• Use of standard project methodology and tools to track progress against deliverables
• Lead and manage project and resource schedules.  Manage third party and specialist resources assigned to projects
• Use of appropriate verification techniques to manage changes in project scope, schedule and costs
• Measure project performance using appropriate systems, tools and techniques.  Enforce quality gates in all the projects.
• Communicate project activities including progress, budget, risks, issues to relevant stakeholders as defined by the communication plan
• Create and maintain comprehensive project documentation throughout the project.

Academic Background and Professional Knowledge

• Bachelor’s degree in Business, IT, Telecommunications or related field.
• Must be a fully qualified and accredited project manager (PMP)
• Certified Scrum Master (CSM) certification
• Proficient in Microsoft Project
• Minimum 4 years’ experience in managing complex technical projects.
• Experience in telecoms required, but focus is on general understanding
• Functional experience in the following fields is valuable in the role: organizational change, product / go-to-market strategy, distribution strategy, sales force effectiveness, customer experience / centricity / loyalty, business development, pricing, CAPEX planning, operational efficiency / process optimization

Here are the skills we are looking for

• Highly developed interpersonal skills aligned to strong team leadership competencies.
• Project management
• Planning and organizing
• Business process analysis/modeling
• Excellent communication and presentation skills with clearly demonstrated methodologies to keep project teams and stakeholders well informed.
• Commercial awareness and excellent negotiation skills

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Role Purpose 

To be responsible for tracking Telkom Kenya’s financial performance against the overall business strategy as well as the finance strategic plan, analyze business performance and market conditions to create forecasts, and provide reports for senior management make tactical and strategic decisions.

Key Duties and Responsibilities

• Perform financial forecasting, reporting, and operational metrics tracking
• Analyze financial data and create financial models for decision support
• Report on financial performance and prepare for regular leadership reviews
• Analyze past results, perform variance analysis, identify trends, and make recommendations for improvements
• Evaluate financial performance by comparing and analyzing actual results with plans and forecasts
• Guide the cost analysis process by establishing and enforcing policies and procedures
• Provide analysis of trends and forecasts and recommend actions for optimization
• Recommend actions by analyzing and interpreting data and making comparative analyses; study proposed changes in methods and materials
• Identify and drive process improvements, including the creation of standard and ad-hoc reports, tools, and Excel dashboards

Academic Background and Professional Knowledge

• Bachelor’s Degree in Accounting/Finance
• Certified Financial Analyst (CFA)/ Certified Accountant – CPA(K) or ACCA
• 3-4 years’ experience, preferably in the telecommunications or related industry.
• Good understanding of accounting/financial standards and principles and ability to resolve basic financial and accounting problems
• Good knowledge of presentation skills using MS Excel, MS PowerPoint and other relevant software

Here are the Skills we are looking for

• Thorough knowledge of accounting standards (IFRS)
• Hands on experience with any ERP system
• Strong analytical and problem-solving skills
• Great attention to detail;
• Advanced knowledge of accounting applications
• Budgetary monitoring
• Process discipline
• Strong business and financial acumen and strong commercial experience.
• Highly developed interpersonal and communication skills aligned to strong team leadership competencies.
• Excellent presentation, reporting and communications skills

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Role Purpose 

• To lead the development and execution of driving strategy driven performance across the entire organization.
• Alignment and driving, performance management is the key activity and set of processes that aim to maintain and improve employee performance in line with an organization's objectives
• To develop, articulate, and drive a system of performance from the CEO all the way down the Nth employee of Telkom to ensure our strategic objectives match our performance culture.

Key Duties and Responsibilities

• Drive visible change on people around process and result orientation 
• Establish a performance-based system to focus on employee output (performance)
• Establish ways of working that drive unified performance across the organization
• Development a mechanism for tracking financial targets specifically for Revenue, Gross Margin, OPEX, EBITDA for the overall company and all business units.
• Evaluates the financial aspects of products, pricing, budgets, expenditures, research and development appropriations, and return-on-investment and profit-loss projections.
• Ensure the fiscal health, efficiency and effectiveness of the company strategy implementation.
• Co-create with various functions at Telkom the ability to create visible performance tracking and operational efficiencies
• Provide Leadership with the insights of day-to-day performance management
• Design and review policies related to employee performance
• Presenting statistical performance analysis and recommending solutions
• Identify, report, and resolve workplace or interpersonal barriers to performance
• Setting performance objectives and updating as necessary

Academic Background and Professional Knowledge

• 8+ years’ experience in operations management
• Telecommunications experience is an advantage
• SQL & Data Mining is a major advantage
• Experience in customer data and field visit experience to understand the day-to-day operations of the business.
• Ability to establish policies, priorities to manage and evaluate projects
• Good understanding of accounting/financial standards and principles and ability to resolve basic financial and accounting problems
• Very good knowledge and presentation skills using MS Excel, MS PowerPoint and other relevant software
• Experience with manipulation of performance data for delivery and presentation to senior management

Here are the skills we are looking for

• Analytical thinking - Comprehend and identify patterns or connections between situations that are not obviously related, and identify key or underlying issues in complex situations. It includes using creative, conceptual or inductive reasoning. Use data to make decisions. Use forecasting to infer something may be going well or not well.
• Customer focus – Customers are all internal to Telkom, this role requires a strong competency to work with your peers in providing visibility across the entire company.
• Focus – not deviating from the turnaround plan. Ensuring all our initiatives and progress is towards impacting our top and bottom-line initiatives.
• Communication – being able to articulate to senior management as well as all employees with factual based communication. In-depth understanding of the business issues that affect the telecommunications industry.
• Capability to accumulate, summarize and interpret significant amounts of data and information from business units, support units and distill it to the key points that help Senior Management analyze a given situation.
• Have strong business acumen and highly developed commercial experience
• Highly developed interpersonal and communication skills aligned to strong team leadership competencies.
• Excellent presentation, reporting and communications skills