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  • Posted: Sep 19, 2024
    Deadline: Not specified
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    Antara Health scales patient-centered health care for everyone by adding AI-assisted health navigation to make the hard parts of healthcare easy for patients and providers. Patients, especially those with chronic ailments, enjoy comprehensive health and financial protection, concierge care coordination, and peace of mind knowing they and their loved ones ...
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    Member Communications and Content Manager

    Primary Responsibilities
    Overview

    • Lead content development across departments
    • Support Antara’s clinical team by creating content that communicates often complex health-related priorities with clear, engaging, and tailored content that facilitates key outcomes  
    • Collaborate with User Research teams to better understand our audience and develop content that delivers desired outcomes

    Content Strategy and Development

    • Design lifecycle campaigns for members that broadly drive Antara business objectives
    • Define audience segmentation that most effectively drives the desired outcome
    • Perform persona mapping that groups members in ways that enables targeting of messaging
    • Craft appropriate and motivating calls to action

    Team Leadership and Collaboration

    • Oversee the Social Media Manager, ensuring alignment with overall content strategy
    • Foster collaboration between Product, Care, Customer Operations, and Communications teams to create cohesive messaging      
    • Facilitate communication between clinical teams and members, ensuring complex information is translated into accessible content

    User Research and Communications

    • Act as a bridge between clinical expertise and member communication
    • Work closely with User Research to gain insights into member behavior and preferences, applying these findings to content strategy

    Required Skills and Qualifications

    • 7+ years of experience in content strategy, preferably in healthcare or a related industry
    • Proven track record of developing and executing successful content strategies
    • Excellent written and verbal communication skills
    • Strong project management skills and ability to handle multiple priorities
    • Collaborative mindset with excellent interpersonal skills
    • Passion for improving healthcare outcomes through effective communication

    go to method of application »

    Logistics and Inventory Management Associate

    Job Summary:

    • As a Logistics and Inventory Management Associate, you will play a key role in ensuring the smooth and efficient management of our medical supplies, equipment, and other essential inventory. You will work closely with our clinical and operational teams to maintain optimal stock levels, streamline logistics operations, and ensure that our healthcare providers have the necessary tools and resources to deliver exceptional care.

    Key Responsibilities:

    • Manage the inventory of medical supplies and equipment, including ordering, receiving, and tracking shipments.
    • Coordinate logistics for the procurement and distribution of materials to virtual care providers and physical locations, ensuring efficient route scheduling and timely delivery.
    • Plan and optimize delivery routes to ensure the best use of resources, reduce costs, and meet service-level agreements (SLAs).
    • Maintain accurate inventory records using inventory management systems, ensuring compliance with internal and regulatory guidelines.
    • Collaborate with clinical and care teams to anticipate supply needs and avoid shortages or overstocking.
    • Oversee the storage, handling, and transport of sensitive medical items, ensuring they are properly managed to meet safety standards.
    • Work with suppliers and vendors to negotiate contracts, manage relationships, and ensure timely delivery of goods.
    • Utilize logistics management tools and technologies to track shipments, schedule deliveries, and monitor stock levels in real-time.
    • Assist with the development and implementation of inventory control procedures to improve efficiency.
    • Track and report key logistics metrics to identify areas for improvement.
    • Troubleshoot logistical issues and resolve them promptly to avoid disruptions in care services.

    Qualifications:

    • Bachelor’s degree or Diploma  in logistics, supply chain management, healthcare management, or a related field (preferred but not required with relevant experience).
    • 2+ years of experience in logistics, inventory management, or supply chain operations, ideally in a healthcare setting.
    • Strong familiarity with logistics management tools and route optimization software, with confidence in using inventory tracking systems and related technologies.
    • Proven experience in planning and optimizing delivery routes, with a focus on cost-efficiency and service quality.
    • Excellent organizational skills and attention to detail.
    • Strong communication skills and the ability to collaborate with cross-functional teams.
    • Problem-solving mindset with the ability to work under pressure and meet deadlines.
    • Knowledge of healthcare regulations related to inventory and logistics is a plus.

    Method of Application

    Use the link(s) below to apply on company website.

     

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