Careers at Jamii Telecommunications

TERRITORY SALES LEADER ROLE

• The Territory Sales Leader will work closely with the Regional Manager to execute marketing plans and to see subscriber base growth, ensure staffing and reseller numbers are met in order to achieve and surpass set acquisition targets.

TERRITORY SALES LEADER JOB RESPONSIBILITIES

•  Provide full support to the Regional Manager, Trade Representatives, and agents within the allocated Zone.
•  Recruitment and management of Agents.
•  Ensure that set targets are achieved and surpassed in the allocated Business Environment.
•  Maintaining an active pipeline of Customers, Agents and Trade Development Representatives within the Zone.
•  Oversee zonal development of implementation on short-term and long-term plans within the allocated business environment.
•  Supervise implementation of various channels within an allocated Zone.
•  Prepare and present sales reports and plans using Microsoft Office tools.
•  Integrity and good work ethic

QUALIFICATIONS FOR THE TERRITORY SALES LEADER JOB

•  Bachelor’s Degree in Business Management or a related field
•  Previous experience in Zonal Management
•  Experience in selling FMCG products.
•  3 Years of team leadership in commercial function.
•  Route to Market, Negotiation and Presentation Skills
•  Proven strategic and analytical skills with outstanding interpersonal skills, communication and influencing abilities.
•  Customer Relationship Management

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SPLICING TECHNICIAN ROLE

• We are looking to recruit a Splicing Technician to splice fiber optic cables in both outdoor and indoor settings, read, create and maintain splicing schematics and diagrams. Maintain control of outside plant
• activities surrounding the assigned work site(s), taking and maintaining accurate splicing and field notes and support project timelines.

SPLICING TECHNICIAN JOB RESPONSIBILITIES

•  Fiber splicing to construct a proper splice case, including but not limited to, grounding, bonding, isolation, slack storage, and sealing.
•  Troubleshoot and perform routine maintenance.
•  Rehabilitate the network including tensioning cables, replacement of manhole covers and cable recovery.
•  Record keeping of the cable network infrastructure.
•  Liaison with the other technical departments to provide technical support and resolve issues on the network.
•  Checking and advising on the environmental issues in the nodes in their area
•  Maintain site safety by eliminating hazards and/or reporting any hazards prior to commencing works.
•  Carry out onsite survey/scoping for cases requiring network changes and routing and raise them in Nastech in order to allow RM raise associated PM orders.
•  Any other responsibilities as may be assigned to you from time to time.

QUALIFICATIONS FOR THE SPLICING TECHNICIAN ROLE

•  Minimum Diploma in Electronics, Telecommunications, or related field.
•  Five (5) years working experience in a network maintenance role.
•  Technical aptitude in Electrical and Telecommunication infrastructure.
•  Good analytical skills.
•  Keen to details.
•  Excellent communication.

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ACCOUNT MANAGER JOB RESPONSIBILITIES

•  Develop strong relationships with customers, connecting with key business executives and stakeholders.
•  Identify new business opportunities among existing customers.
•  Respond to client queries.
•  Liaise with cross-functional internal teams to improve the entire customer/client experience.
•  Serve as the lead point of contact for customer account management matters.
•  Build and maintain strong, long-lasting client relationships.
•  Negotiate contracts, close and service agreements.
•  Ensure the timely and successful delivery of solutions according to customer needs and objectives.
•  Clearly communicate the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders.
•  Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts).
•  Prepare reports on account status.
•  Tender management for both technical and financial proposal and proactive follow up.
•  Continuous analysis of competition and changing market trends.
•  Financial management in terms of invoicing, payment follow ups and credit note issuance.
•  Conducting service review with clients.
•  Assist with challenging client requests or issue escalations as needed.
•  Keep clients satisfied and engaged with our products and services in the long run.

QUALIFICATIONS FOR THE ACCOUNT MANAGER ROLE

•  Bachelor's degree in Marketing or any other business-related course
•  Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role
•  Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive