Careers at Mater Misericordiae Hospital

Main Duties:

• Handling student application letters, organizing for interviews and communicating to applicants the outcome of the same.
• Maintaining all records related to school to ensure easy retrieval.
• Typing all correspondence (including exams) with timely delivery to recipients
• Receiving and screening visitors/messages to ensure efficient and effective customer satisfaction
• Ordering and monitoring school supplies and stationery and ensuring usage is within budget allocation
• Any other duty assigned from time to time

Required Qualifications and Skills for the Position

• Secretarial stage II
• B. ED Secretarial Studies will be desirable.
• Computer Literacy-MS Office.
• Minimum two years in a busy senior office.
• Keen on detail with a high degree of accuracy
• Outstanding communication skills
• Adaptable and able to change assignments quickly on short notice
• High standards of personal integrity
• Absorbs without extensive repetition
• Works well without close supervision
• Types a minimum of 80 words per minute
• Customer service skills.

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Main Duties:

• Helping dentists and maxillofacial surgeons to provide patient care in all dental specialties including orthodontics, paediatric dentistry, periodontics and oral maxillofacial surgery.
• Cleaning, packing, preparing and sterilizing instruments and equipment, delivering them to treatment area, suctioning and passing instruments to dentists.
• Preparing treatment room for patients by following prescribed procedures and protocols.
• Educating patients by giving oral hygiene, plague control, postoperative instruction and other dental treatment procedures.
• Communicating with patients, scheduling appointments, answering telephone, handling patients’ enquiries.
• Taking Intra Oral Dental X-rays
• Maintaining patients’ confidence and protecting operations keeping information confidential.
• Ensuring that all procedures and consumables used are charged on lifeline.
• Preparing and maintaining patients’ records and availing them when needed by the dentist.
• Liaising with credit control and insurance companies for clearance of patients from treatment.
• Stocking treatment and monitoring inventory from Pharmacy Surgical and general stores.
• Responsible for the safety of hospitals tool and equipment in their custody.
• Keeping track of all the consumables in the unit and update the Head of the department re-order levels
• Carrying out any other reception related duties for the Dental department when required.
• Participating in quality improvement initiatives within the department and provide reports as required
• Any other duty assigned from time to time

Required Qualifications and Skills for the Position

• Certificate/Diploma in dental assistance/Oral Hygiene
• Higher Diploma Dental assistance/Oral Hygiene will be desirable
• 2 Years Experience in a busy set up
• Customer care skills
• Telephone skills
• Good organizational skills
• Attention to details
• Reliability And Honesty