Careers at Q-Sourcing Servtec Group

Job Purpose

• To own subscriber revenue across all markets by managing telco and distribution partnerships end-to-end, while bringing strong data and content-marketing instincts to how that revenue is grown. This role needs to operate comfortably both inside telco relationships and inside the numbers.

Key Responsibilities

Telco & Distribution Partnerships

• Own all telco relationships at a senior level: weekly check-ins, quarterly evaluations, commercial proposals, and renewal negotiations.
• Identify and propose new partnership opportunities (telcos, billing partners, platform integrations).

Revenue & Performance Management

• Set and track revenue targets (subscribers, ARPU, churn) across markets.
• Know the data well enough to challenge it, not just report it.

Team Leadership

• Lead, align, and hold accountable regional Marketing & Partnerships managers and Social & Community specialists.

Content & Distribution Strategy

• Own content and distribution strategy as a revenue lever: What content drives conversion and retention, not just visibility.

Cross-Functional Collaboration

• Provide audience, market, and creative input into paid acquisition campaigns run by Growth & Product Operations.
• Coordinate with Product and Finance on commercial data, reporting, and pricing decisions.
• Represent the company externally in key commercial conversations alongside the COO and CEO.

Requirements

Education

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• MBA or relevant postgraduate qualification is an advantage.

Experience

• Proven track record managing telco or digital distribution partnerships in African markets, including commercial negotiation.
• Strong analytical fluency: comfortable in GA4 and revenue dashboards, able to draw conclusions from data.
• Content marketing instinct: understands what drives engagement and conversion, not just brand presence.
• Experience leading a distributed team with clear targets and minimal hand-holding.

Technical Skills

• Proficiency in GA4 and revenue dashboards.
• Strong understanding of digital marketing and content strategy.
• Knowledge of subscriber metrics: subscribers, ARPU, churn.

Core Competencies

• Strong commercial negotiation and stakeholder management skills.
• Confident, credible communicator with senior external stakeholders.
• Strong analytical and data-driven decision-making abilities.
• Strategic thinking and problem-solving skills.
• Ability to work independently and lead a distributed team.
• Results-oriented with a strong sense of accountability.

go to method of application »

Job Purpose

• To own the operational layer between product, data, and revenue, including paid acquisition spend, keeping features moving, performance tracked, and growth channels optimized, so the CEO and developers can stay focused on build and strategy.

Key Responsibilities

Product Quality Assurance

• Own QA for all product releases: define test cases, run checks, log and track issues.
• Write product requirement documents (PRDs) and tickets based on priorities set by the CEO.

Product Performance Reporting

• Produce and maintain product performance reporting: subscriber metrics, funnel data, feature performance.
• Act as the operational bridge between developers and the rest of the organisation.

Paid Acquisition & Media Buying

• Own media buying and paid acquisition execution: campaign setup, budget allocation, CPI/LTV tracking, and channel optimization.
• Work closely with Marketing & Partnerships on audience, creative, and market input.

Telco & Billing Partner Integration

• Coordinate telco and billing partner integration work: requirements, testing, go-live checklists.

Qualification and Experience

Education

• Bachelor’s degree in Business, Marketing, Technology, or a related field.

Experience

• Experience in a product operations, growth, or performance marketing role at a digital or mobile-first company.
• Hands-on media buying experience (paid social, programmatic, or app install campaigns) with a clear grasp of CPI/CAC/LTV economics.
• Familiarity with African mobile/telco products is a strong advantage.

Technical Skills

• Analytically strong: comfortable with GA4, ad platform dashboards, and data storytelling.
• Experience writing product requirement documents (PRDs).
• Knowledge of paid acquisition channels and optimization strategies.
• Understanding of subscriber metrics and funnel analysis.

Core Competencies

• Organised and systematic: builds processes and documentation without being prompted.
• Able to work independently in a lean, fast-moving environment.
• Strong communication and cross-functional collaboration skills.
• Problem-solving mindset with attention to detail.
• Results-oriented with a strong sense of accountability.
• Adaptability and willingness to learn.