Careers at SGS

Job Description

• Conducting microbial testing analysis of samples in accordance with standard operating procedures, techniques, national, international and industry standards or client’s guidelines. 
• Ensure that all activities are carried out in compliance with the laboratory’s QA/QC system and more especially ISO/IEC 17025. In addition, ensure GLP compliance where applicable. 
• Ensure that set Turnaround time for every sample submitted is adhered to and that clients’ testing requirements are fully met including application of correct methods/standard. 
• Adhere to health and safety measures in regard to general hygiene, sample testing, sample retention, disposal/destruction. 
• Keep abreast with the latest development of analytical standards related to microbiology and food technologies in order to continuously develop new methods and capabilities for validation and final adoption.  
• Ensure that process control form is strictly followed and fully completed throughout the analysis process. 
• Ensure that raw data of analyses carried out clearly supports results obtained prior to subsequent approvals 
• Ensure that work records, samples and auxiliary documents are kept properly and organized in such manner as to be easy to retrieve and process. 
• To work in a flexible manner /pattern so that resources are aligned to workload, thus meeting customer needs for 24hrs,365-day service whilst still maintaining a long term, viable and competitive business for SGS. 

Qualifications

• Degree in Microbiology, Food nutrition, Food Science and Technology or equivalent qualification from recognized institution 
• At least two years laboratory testing experience preferably in a multi-purpose laboratory 
• Good knowledge of ISO/IEC 17025, ISO 9001, GLP, HACCP and HSE standards and have sound knowledge of laboratory equipment such as the incubators, ovens, autoclaves and biosafety cabinet 
• Satisfactory capability in application of the relevant testing protocol 
• Work with minimum supervision, good communication skills and organization 
• Foster Innovation, embrace Change, think strategically and translate the strategies into Actions 
• Ability to influence Externally and Internally and be able to deliver Superior Results 

Additional Information

• The incumbent shall be responsible for ensuring : 
• All activities are carried out in compliance with the laboratory’s QA/QC system and more specifically ISO/IEC 17025:2017. 
• All results and test data produced is accurate, reliable and within acceptable repeatability/reproducibility. 
• Health and safety measures are adhered to in regard to general hygiene, sample testing, sample retention and sample disposal/destruction. 
• Clients testing requirements are fully met and set turnaround time is complied with at all times. 

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Job Description

Business development:

• Lead generation - Overall sales strategy and creating sales plans to grow SGS revenue for designated accounts/region.
• Customer relations management - Anticipate, identify, and understand client’s needs and concerns. Make recommendation to clients of the various solutions the company offers and translate those into sales opportunities.
• Market and competitor research - Prepare presentations, quotations, service agreements and tenders within set deadlines.
• Maintaining of customer database - Maintain a database of clients with contact information: telephone, direct mail, e-mail and networking.

Execution Office Support

• Inspection coordination - Ensuring the correct registration of inspection results executed by the inspectors of the assigned country/area/region.
• Follow up on pending requirement for files, registrations and licenses.
• Invoicing – Ensure accurate and timely invoicing for all jobs executed.
• Customer service for the execution office.
• Monitor Key performance indicator for the inspectors
• Any other duties assigned to you from time to time by Management

Qualifications

• Bachelor’s degree in business administration, marketing or equivalent.
• Practical sales experience.
• Knowledge on inspection procedures (internal training).
• Excellent customer service skills.
• International trade and regulatory compliance knowledge.

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Job Description

• Operate to the highest standard of ethics as indicated in SGS integrity programs. 
• Facilitate the strategic intent of the company on quality, safety, and environmental related issues. 
• Local day-to-day implementation of the Health & Safety Management System. 
• Ensuring that all efforts are made to achieve or better the annual H&S KPIs. 
• Monitoring of the H&SMS and local QHSE systems to determine where improvements can be made, and necessary corrective and preventive actions carried out. 
• Ensuring that records associated with Health & Safety, Environmental, Security and Sustainability arrangements, as specified in the H&SMS and other corporate policies and procedures, are maintained. 
• Provide value addition to stakeholders and enhance the image of SGS.  
• Play interactive role with country quality, safety, and environmental role players in conjunction with the H&S Manager.  
• Create framework for an integrated management system (ISO 9001, ISO 17025, ISO 17020, ISO 14001, ISO 45001 etc.) 
• Create quality, safety, and environmental awareness at all staff levels. 
• Provide training on quality, safety, and environmental related matters. 
• Implement measurement systems to monitor statistical control. 
• Perform internal audits and assessments.  
• Follow-up all corrective, remedial actions, and complaints 
• Support and implement a hazard, near-miss and incident reporting and a corrective/preventative action system. 
• Coordinate the formalization of a safety and environmental inspection program and ensure legal compliance. 
• Manage Occupational Hygiene Surveys and coordinate risk assessment processes at all sites.  
• Manage any government related safety and environmental requirements.  
• Assist with incident investigations. 
• Compile monthly Global Safety Report 
• Travel onsite to support SGS staff and managers on the ground within the business lines throughout the assigned area of responsibility. 
• Any other duties assigned to you from time to time by Management.  

Qualifications

• University Degree from a recognized University  
• NEBOSH International General Certificate 
• Prior work experience in a testing or production environment an added advantage
• 3 Years in quality and safety management system experience 
• People Management experience an added advantage 
• Environmental experience will be an advantage. 
• Knowledge of management systems and ability to work with multiple data. 
• Experience in planning and scheduling inspections.