Careers at United Nations Office for Project Services (UNOPS)

Role Purpose

• The Communications Senior Officer contributes to the development and execution of strategic communication initiatives. The role involves conducting research and drafting high-level reports and background papers for strategic events. The Senior Officer oversees the creation of all high-quality editorial content, including press materials, videos and knowledge products, ensuring that all messaging is consistent and targeted to the right audience. The role is furthermore accountable for building and maintaining relationships with key stakeholders and media partners, providing guidance on communication standards and contributing to proposal development and strategic planning

Functions / Key Results Expected

Strategic Communication and Policy Support

• Conduct research and draft analytical reports and background papers for high-level fora and events.
• Prepare key messages, statements and presentations for strategic events.
• Provide substantive input to the implementation and monitoring of strategic plans.
• Engage with agencies and partners to document lessons and facilitate knowledge exchange.
• Follow up on key recommendations and reporting deliverables from major events.

Communication Strategy and Planning

• Contribute to developing comprehensive communication strategies and ensure alignment with corporate priorities.
• Contribute to the day-to-day implementation of the strategy, ensuring timely, high-quality outputs.
• Monitor and analyze communication context and recommend adjustments.
• Contribute to communication budget tracking and ensure compliance with corporate standards.
• Collaborate with specialists on proposal development and methodological improvements.

Content Development and Editorial Standards

• Lead development of high-quality editorial content - press materials, digital media, videos and knowledge products.
• Oversee processes of capturing, analyzing and packaging content for strategic communication.
• Draft and refine messaging for targeted audiences and ensure brand coherence.
• Manage multiple content deliverables and ensure timeliness and quality.

Stakeholder Engagement and Representation

• Build and maintain strong relationships with key stakeholders and media partners.
• Support organization and representation at external events, ensuring professional alignment with UNOPS principles.
• Provide guidance to teams on stakeholder messaging and communication standards.

Knowledge Building and Sharing

• Support the organization, facilitation and delivery of training and learning sessions on communications topics.
• Participate in knowledge-sharing initiatives and Communities of Practice (CoPs), contributing insights and lessons learned from communications project implementation, 
• Conduct research on communication-related topics and contribute to the drafting of reports, summaries and briefing notes.

Education Requirements

Required

• Bachelor’s degree (or equivalent) with 4 years of relevant experience OR
• Master’s degree (or equivalent) in any discipline with 2 years of relevant experience is required.

Desired

• A globally or nationally recognized professional certificate in communications, journalism, or digital and social media communications is desired.

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Role Purpose

• The Head of Programme (HoP) reports directly to the Multi-Country or Country Office Director, who provides direction and general supervision.  The incumbent is responsible for programme development planning and preparation, and for managing all stages of programming to achieve results in the area/s of responsibility. The HoP is a leadership role which contributes to the development and implementation of strategies to enhance the competencies and position of UNOPS in sustainable project management and services to partners, stakeholders and UN system partners.

Functions / Key Results Expected

Programme Governance, Implementation and Monitoring

• Accept responsibility for project portfolio oversight as delegated by the Director and through the role of Project Executive on Project Boards.
• Establish and execute the programme implementation plans in collaboration with the team and partners, including setting objectives, performance measurements, standards and results expected to ensure timely delivery and client-oriented services. 
• Monitor and supervise the timely and cost-effective implementation of the programme according to UNOPS goals and partner expectations, agreed quality standards, approved budget and full cost recovery, and in line with signed Legal Agreements 
• Supervise the Programme Management Office (PMO) and its set-up, to ensure that project management governance, policies, processes and methods are complied with and practiced according to the UNOPS standards, best project management practices are promoted, and overall assurance of projects is provided.
• Ensure proactive programme and project risk identification and assessment, and implementation of adequate mitigation measures.  
• Mentor and assist Project Managers in planning, execution and delivery of allocated projects, ensuring incorporation of best practice project management processes.
• Facilitate timely and accurate project tracking, analysis of outputs, and reporting.

Programme Development and Planning

• Develop the strategy for the entire Country Office, establish priorities and oversee the implementation of the portfolio, managing the operational risks associated with the Country Office portfolio of engagements. 
• Support the Director in ensuring the financial sustainability of the programme and delivery of desired results, compliance with organisational strategies, rules, regulations and standards of performance.
• Submit mandated reports and critical issues to the Director and clients, to drive future process improvement and business development planning.
• Analyze and keep abreast of political and development trends in the geographical area, to identify and propose to the Director areas for UNOPS engagement and support based on priorities in the relevant geography, strategic areas of focus and comparative advantage.
• Manage and oversee the preparation of programme documents (including business cases/strategies, policy briefs, programme plans and risk assessments).
• Ensure the accurate and timely completion of programme/business recommendations for the review and approval of the Director.
• Consult and collaborate with internal and external colleagues and partners to ensure linkages, consistency, and harmonisation of approaches and compliance with guidelines, framework and standards of accountability, integrity and performance.
• Act as the Gender Focal Point for the Office, assume accountability for the Gender Mainstreaming in the Country Office/Multi Country Office, including the Gender Mainstreaming Action Plan being actioned and timely implemented, as well as ensuring that the office has the required gender mainstreaming capacity and knowledge, and that gender is mainstreamed into relevant projects, programs, and processes.

Manage Programme Resources

• Keep abreast and assess the needs of national governments and other UNOPS partners operating in the geographical coverage area, to identify and plan with them areas for leveraging UNOPS services/competencies in project service delivery and management that will facilitate their achievement of sustainable results.
• Plan and propose the required programme resources (human and financial) to the Director.
• Compile from the Project Managers, monitor and submit revenue and expenditure forecasts based on UNOPS and Office financial goals.
• Determine pricing strategies based on UNOPS pricing policy and models to ensure an appropriate balance between revenue and development capacity within the UN mandate and spirit.
• Manage programme resources in accordance with UNOPS standards of ethics, integrity and accountability framework and financial sustainability. 
• Plan, recruit, manage and develop programme personnel/technical experts with the skills and competencies needed to ensure optimum performance and encourage the formation of diverse teams.
• Promote teamwork, collaboration and diversity by providing the programme team with clear direction, objectives and guidance to enable them to perform their duties responsibly, effectively and efficiently. 
• Foster a positive work environment, respectful of both men and women, and ensure that the highest standards of conduct are observed.
• Plan, conduct and/or respond to UNOPS performance evaluation reviews and surveys.

Partnerships, Networking and Advocacy

• Build and strengthen strategic partnerships through active networking, advocacy and effective communication of UNOPS competencies in project service delivery and management.
• Support the business development function by identifying and developing new business and partnership/customer opportunities. 
• Work closely with the partnership unit to ensure and facilitate the capture of lessons learnt from programme and project implementation into new opportunities and engagement development, as well as the adequate identification of risks and mitigation measures.
• Contribute to current and future growth plans for the Office, ensuring alignment with the UNOPS Strategic Plan.
• Support Communication Specialists to develop communication strategies to maximise communication impact and outreach and build awareness of UNOPS goals and competencies to reinforce UNOPS competitive edge as a provider of sustainable project results.
• At the request of the Director, participate and/or represent the Office in inter-agency discussions and planning to ensure UNOPS position, interests and priorities are fully considered.

Risk Management

• Drive high-quality, well-informed decisions that align with organizational goals for effective and measurable outcomes to the regional assessment exercise for UN Resident Coordinators.
• Ensure corporate reporting, information flow and appropriate escalation of awareness of emerging risks and topics. 
• Champion risk management through a 'tone at the top' leadership approach, promoting alignment with applicable standards and policies.
• Manage risks proactively and address issues effectively, seeking timely responses and escalation of key residual exposures - in alignment with the organization’s risk-taking approach and enterprise risk management requirements.

Knowledge Management and Innovation

• Keep abreast of and incorporate best practices, approaches and technology to enhance the programme delivery and results. 
• Operationalise and share best practices and lessons learned for corporate development planning and knowledge building.
• Draft policy papers and/or recommend policy changes to align operations with changing environments.
• Lead the planning, implementation and organization of strategic capacity building of personnel, clients and stakeholders within the programme

Education Requirements

Required

• Bachelor’s degree (or equivalent) in any discipline with 12 years of relevant experience OR
• Master’s degree (or equivalent) in any discipline with 10 years of relevant experience is required.

Desired

• PRINCE2® Foundation/Practitioner is an asset.

End Date 25th August 2026