Careers Opportunities at HF Group

Overall Job Purpose

The Manager, Financial Risk Management will support coordination and implementation of HFC’s market and liquidity risks management frameworks, policies and procedures by ensuring adequacy and effectiveness in identification, measurement and control of financial risks.

Principle Accountabilities

• Regular reviews of the trading environment including the trading strategies, products, markets, and liquidity to ensure adequate risk control measures are in place.
• Monitoring of market risk and liquidity risk exposure against limits as per policies and reporting on underlying reasons for market changes.
• In collaboration with the Front Office and Back Office operations, ensure key risks are identified and effectively controlled prior to introduction of new products.
• Development of plausible statistical forecasting techniques to predict movements in market/liquidity risk factors for scenario analysis and comprehensive stress testing.
• Preparation of statutory Liquidity Coverage (LCR) and Net Stable Funding (NSFR) ratios reports as per the requirements of BASEL and CBK Risk Management Guidelines.
• Effectively aligning limits (VaR, sensitivities, gap analysis) including applicable risk policies/procedures with the Bank’s overall risk appetite.
• Predictive modelling of deposits’ behavior for effective management of liquidity and interest rate risks.
• Periodic validation of MTM process by ensuring that the MTM sources are updated and reflective of market rates.
• Regular reviews and analysis of IRRBB for reporting to senior management
• Periodic monitoring and reporting on counterparty credit risk exposure in the trading book.
• Supporting the ICAAP and ILAAP process for HFC.

Minimum Qualifications, Knowledge and Experience

• A University degree from a recognized university in Mathematics, Accountancy, Finance, Economics, Actuarial Science, Statistics or related field.
• Professional qualification in either CPAK / ACCA or MBA degree is required
• Qualifications in ACI Dealing, PRM, FRM or CFA is an added advantage
• 5 years’ experience in financial risk management unit of a bank

Key Competencies and Skills

• Good management skills including organizational, presentation and problem-solving skills.
• Demonstrated high integrity and team spirit.
• Possess excellent analytical skills
• Advanced proficiency in Exce

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Overall Job Purpose

The Property Advisor - HFDI Project will source and close sales leads to grow the business and achieve the expected sales targets of the HFDI project end to end and preparing daily sales reports for consideration by the Team Sales Leader. The property advisor will also be expected to aid us grow our business in the real estate sector being sale of both residential and commercial plots.

Principle Accountabilities

• Create systematic and consistent lead generation from project marketing efforts, cold calling, referrals, lead generation services and other forms of media. All engagements to be on the CRM.
• Ensure that all client engagements from prospecting to closure are on the CRM.
• Conduct surveys to identify price of competing properties on the real estate market and relay the same to their supervisor
• Provide periodic (daily, weekly and monthly) sales reports (client pipeline) to company management on sales operations and generated returns using CRM systems
• Build and maintain relationships with clients by providing support, information and guidance through the entire customer journey.
• Participate in the promotion of property sales on organized events such as expos, site activations, mall activations among others.
• Follow up and ensure the preparation and approval of documents such as booking forms, offer letters, sale agreements and transfer documents
• Upload customer payment evidence on the CRM for validation
• Ensure customer payment plans are followed up and all collections done on time. Achieve 85% compliance to customer payment plans. Issue cancellation notices through the CRM as per policy.
• Ensure all mortgage clients are identified early, their mortgage applications created and tracked centrally.
• Ensure compliance with real estate laws and policies when conducting property sales. Act with high levels of professionalism in all client engagements
• Participate in internal and external trainings
• Manage both internal and external sales agents
• Coordinate documentation with the legal liaison internally and, if necessary, engage the external lawyers on the legal documentation
• Support the handover of the plot on site to the buyers
• Carry out other related tasks as might be required from time to time.

Minimum Qualifications, Knowledge and Experience

• Higher National Diploma or degree in Business Administration, Marketing or a related field
• A competent user of the Internet, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint and Microsoft Excel
• At least 3 years’ experience working as a Marketer/Sales Executive, in the real estate sector
• Experience in using customer relationship management tools
• Must be ready to commence work immediately.

Key Competencies and Skills

• Excellent communication, influencing and negotiating skills
• Good organization and administrative skills
• High integrity
• A strong team player
• Ability to perform with minimal supervision
• Ability to adopt a flexible approach to meet targets and the needs of the business

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Overall Job Purpose

The Digital Channels Support Officer will provide technical support to the Banking Systems, Digital Channels and any other assigned Systems, Analysis and Resolutions to issues reported by different Bank Stakeholders as well as Delivery of assigned projects within Timelines. The role holder will also provide support in the digitization and automation of back office processes, systems maintenance and administration for optimal performance and in a manner that ensures that all customer information is secure and the pertinent service level and operational level agreements measures are consistently attained.

Principle Accountabilities

• Resolution of system related problems with the Bank’s Installed Banking Systems and Digital Channels. This will involve handling queries from users and resolve or advise them accordingly as well as attending to systems failures to resolve or coordinate the resolution of the problem, liaising with software vendors to resolve systems issues or escalating where necessary.
• Participate in implementation/upgrade (projects) of Digital Channels and or Banking Systems by providing support to the assigned Project Manager in collaboration with internal/external teams, ensuring that systems are designed as per the requirements of the users as well as conceptualizing and providing the best approach to achieve or automate business requirements from the users.
• Provide Test systems for User Acceptance Testing (UAT) and ensuring that functions/features are tested before being put on the live system, and assist in user training where applicable.
• Speedy closure of the issues and problems assigned with pro-active prioritization and feedback.
• Resolve recurring difficulties with minimum user disruption - educate users to resolve simple recurring problems themselves.
• Identify performance degradation trends and problem areas and actively participate in resolution.
• Proactively monitor all bank’s Digital Channels and or assigned Banking Systems’ availability, identifying performance degradation trends, problem areas and actively participate in resolution.
• Adhere to bank’s policies and procedures in administering and supporting Digital Channels and or Banking Systems.
• Avail all scheduled reports and also generate ad-hoc reports as requested by the Business Users and undertake other tasks as may be assigned from time to time by the seniors in the bank’s IT function.
• Carry out BCP for the Assigned Digital Channels and or Banking systems by Running Periodic Tests for Compliance
• Documentation of Digital Channels and or Banking Systems Operational procedures, Fixes/Release Deployment Procedures and any other Checklists for use by the team
• Support in the Digitization and Automation of Back Office Processes of Digital Channels and other Support Applications such as Clearing, Custody System among other

Minimum Qualifications, Knowledge and Experience

• An IT related Degree and any other IT related courses
• A minimum of 2 years working experience in a busy IT environment as a Digital Channels and or Banking Systems Support analyst with hands on role in Technical Banking applications administration.
• One or more IT Certification such as MCITP, Scripting, Oracle etc. will be an added advantage.
• ITIL Certification
• Knowledge of Operating Environments Platforms, Windows, Linux etc.

Key Competencies and Skills

• In-depth technical knowledge on Information Technology and current trends.
• Possess excellent communication, project management skills and good analytical and problem solving skills
• Should have good knowledge of the bank’s products in order to be able to interpret user needs, possesses general awareness of the bank’s operating procedure with detailed knowledge of the Bank’s Information Security Policy.
• Ability to evaluate situations, provide proper guidance and make proper decisions, able to forecast, plan, and organize work for effective achievement of job tasks.
• General awareness of the bank’s operating procedures as well as detailed knowledge of the Bank’s Information Security Policy.