Current Jobs at Securex

• We are seeking to recruit a Field Service Technician who is will be responsible for installing, maintaining, and repairing equipment and systems at client sites. This role involves troubleshooting technical issues, providing hands-on support, and ensuring equipment is fully functional and meets safety and performance standards.

Duties and Responsibilities 

• Perform installation, testing, commissioning, repair, and preventive maintenance of screening and security equipment, including X-ray scanners, metal detectors, and explosives/narcotics trace detectors, and related products/equipment, in accordance with company and manufacturer guidelines.
• Accurately diagnose, troubleshoot, and resolve mechanical, electrical, and software issues in coordination with the Senior Field Service Engineer or Technical Lead.
• Ensure that all work complies with relevant health, safety, security, and radiation safety protocols, particularly when handling high-voltage and radiation-emitting equipment.
• Maintain up-to-date and accurate service documentation, including job sheets, digital service reports (via RESCO/Eworks), radiation safety records, and maintenance logs.
• Engage directly with clients and end-users to address service concerns, provide technical explanations, and ensure high levels of customer satisfaction and professionalism on-site.
• Carry out regular system performance checks and calibrations to ensure optimal operation and regulatory compliance.
• Participate actively in technical training programs and certifications to continuously improve knowledge of existing and new products and systems.
• Assist in field service projects, including upgrades, retrofits, and system relocations, ensuring timely and quality execution.
• Manage and account for company assets such as service tools, radiation meters, laptops, test kits, and vehicles; ensure all equipment is properly maintained, calibrated, and returned in good condition.
• Provide support in inventory and stock management, including requisition and tracking of spare parts and consumables.
• Remain available for scheduled standby duties on weekends and public holidays, responding to urgent calls without delay or conflict.
• Exercise strong time management and planning skills, ensuring tasks are completed efficiently whether on-site or during office-based activities.
• Take initiative to study product manuals, technical documents, and online resources to broaden personal technical knowledge during non-site hours.
• Promptly escalate unresolved technical issues to the appropriate internal teams, ensuring minimal service disruption.
• Ensure confidentiality and data protection in handling sensitive client equipment and systems.
• Maintain a professional demeanor and appearance at all times, upholding the company’s reputation in the field.
• Support in the preparation of site surveys, risk assessments, and documentation required for equipment deployment or servicing.
• Fulfill any other technical or administrative responsibilities assigned by supervisors or management in alignment with business needs.

Key competencies/ skills

• Proven technical proficiency in operating, maintaining, and troubleshooting security screening equipment and systems, including X-ray scanners and detection units.
• Strong analytical and problem-solving abilities, with a keen aptitude for diagnosing and resolving technical faults efficiently.
• Excellent communication and customer service skills, with the ability to interact professionally with clients and team members on-site.
• Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, documentation, and communication.
• Working knowledge of RESCO/Eworks or similar field service management software, with the ability to document and report service activities accurately.
• Effective multitasking and time management skills, with the ability to prioritize tasks and adapt to dynamic work environments.
• Collaborative team player with strong interpersonal skills and a proactive approach to supporting colleagues and enhancing service delivery

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• We are seeking to recruit a Security Manager for our Client. he/she will drive the development and standardization of security policies, procedures and programs for safeguarding operations. This position will directly support the client’s security operations, threat mitigation and emergency response, as well as physical security design/installation.

Duties and Responsibilities 

• Provide strategic direction in the development, implementation, and continuous improvement of comprehensive security policies, protocols, and procedures aligned with organizational objectives.
• Oversee enterprise-level risk assessments to proactively identify and mitigate potential threats and vulnerabilities across all sites and operations.
• Lead the selection, negotiation, and performance management of external security service providers to ensure delivery of high-quality, compliant services, including guarding operations and alarm response.
• Direct complex investigations into security incidents, ensuring thorough documentation of findings, root-cause analysis, and formulation of strategic recommendations to prevent recurrence.
• Provide executive oversight of surveillance infrastructure, including CCTV, backup alarms, and access control systems, to safeguard assets and personnel.
• Champion regular audits and inspections of all security systems and technologies, ensuring optimal functionality, regulatory compliance, and readiness to respond to emerging threats.
• Lead coordinated response efforts during security breaches and critical incidents, ensuring timely escalation, resolution, and post-incident reporting to senior leadership.
• Establish and enforce robust access control frameworks governing employee, contractor, and visitor movements across all facilities, maintaining the highest standards of security and confidentiality.
• Provide strategic oversight and performance management of on-site security teams, ensuring effective control of entry and exit points and adherence to protocols preventing unauthorized access.
• Oversee the secure opening and closing procedures of all warehouses and offices, ensuring consistency and accountability across locations.
• Drive the Client’s security awareness initiatives and training programs to cultivate a proactive security culture and ensure all personnel understand their roles and responsibilities in safeguarding company assets.

Minimum Requirements and Competencies 

• Good communication skills to liaise with staff, visitors, and external agencies.
• At least 5-7 years’ experience in managerial role in the security/Business Continuity Industry.
• Degree in Bachelor of Arts in Criminology and security Studies or Diploma security Management and legal services.
• Ability to write clear, concise reports on security incidents and assessments.
• Technical Proficiency.
• Familiarity with security technologies like CCTV systems, access control, and alarm systems. Basic knowledge of IT security practices may be beneficial.
• Experience of dealing with information and intelligence, good analytical skills.
• Basic understanding of the Kenyan criminal law.