Current Opportunities at Africare

Required Abilities:

• Adaptability and accountability.
• Fluency in multiple languages may be desired.
• Ability to ask prying questions and diffuse tense situations.

Required Work Experience : Call Center Representative
Degree : Bachelor of Commerce - BCom | Bachelor of Arts - BA

Required Knowledge :

• Strong time management and decision making skills.
• More education or experience may be preferred.
• Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.

Required Skills : Call Recording, Call Management, Call Logging, Call Analytics, Call Quality Monitoring, Call Monitoring, Voice Process, Call Handling
Primary Responsibility :

• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
• Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.

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Core Responsibilities

• Patient clinical management at Medical Centre; 
• Diagnosis and treatment of patients by taking proper history, ordering and interpreting laboratory tests, make appropriate diagnosis and performing routine medical and surgical procedures and prescription of treatment for all patients 
• Proper documentation of EMR (Electronic Medical records)
• Oversee the efficient referral of patients in liaison with other departments to other practitioners for further management 
• Provide education to the patient and relatives/caregivers.
• Manage medical emergencies by ensuring emergency medical preparedness as the emergency team leader and ensure emergency drills are performed.
• Duly document all Incidences and manage accordingly 
• In conjunction with consultants, work to provide specialized care to clients.
• Provide effective supervision to nurses including objective setting, performance management, and mentoring, enhancing clinical acumen and ensure staff productivity is optimized. 
• Collecting, compiling and submission of accurate clinical reports and any other required documentation. 
• Lead the department in development, implementation and review of Standard Operating Procedures for the assigned department aimed at providing safe and quality healthcare to patients.
• Attend departmental meetings to build teamwork, communicate, identify problems and agree on solutions, evaluate departmental performance etc.
• Monitor adherence to the standardized hazardous and other waste disposal technique including all IPC measures.

JOB REQUIREMENTS

Minimum Qualifications

• Bachelors Medicine and Surgery MBChB
• Registered by the Kenya Medical Practitioners and Dentists board
• Valid Practice License and Professional Indemnity

Experience

• 2 years’ experience in a similar role in a busy Hospital.

Technical skills/Leadership competencies

• ACLS/ATLS/BLS Certification
• Proficiency in computer application packages 
• Wide knowledge of the health industry
• Proven leadership, communication, interpersonal and decision-making skills
• Ability to work under minimum supervision
• Eye for detail

Language Skills

• English
• Swahili (Preferred)

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Core Responsibilities

• Asses dental conditions and need of patients using defined dental patient screening and monitoring procedures
• Analyse x-rays and evaluate dental needs as necessary including medical history review and dental charting
• Conduct, develop and mount radiographs as well as trace radiographs required for corrective treatment
• Undertake general treatment and care for teeth and tissue problems using specified equipment and tools and established oral health procedures
• Conduct full mouth scaling, polish and offer prophylaxis to remove plaque and stains to ensure that sterile conditions are maintained
• Fill-in cavities, rebuild broken teeth, replace missing teeth, and remove unnecessary or severely damaged teeth
• Treat and assist patients to prevent gum disease through the dental services 
• Reduce simple fractures of the jaws
• Provide patient education on dental care 
• Develop patients’ teeth impressions for study casts/models

JOB REQUIREMENTS

Minimum Qualifications

• Diploma in Community Oral Health.
• Registered by the oral health association of Kenya(OHAK)
• Valid annual practice license

Experience

• 2 years’ experience in a similar role in a busy Hospital.
• Technical skills/Leadership competencies
• BLS Certification
• Proficiency in computer application packages 
• Wide knowledge of the health industry
• Proven leadership, communication, interpersonal and decision-making skills
• Ability to work under minimum supervision

Language Skills

• English
• Swahili (Preferred)

go to method of application »

Core Responsibilities

• Patient clinical management at Medical Centre; 
• Diagnosis and treatment of patients by taking proper history, ordering and interpreting laboratory tests, make appropriate diagnosis and performing routine medical and surgical procedures and prescription of treatment for all patients 
• Proper documentation of EMR (Electronic Medical records)
• Oversee the efficient referral of patients in liaison with other departments to other practitioners for further management 
• Provide education to the patient and relatives/caregivers.
• Manage medical emergencies by ensuring emergency medical preparedness as the emergency team leader and ensure emergency drills are performed.
• Duly document all Incidences and manage accordingly 
• In conjunction with consultants, work to provide specialized care to clients.
• Provide effective supervision to nurses including objective setting, performance management, and mentoring, enhancing clinical acumen and ensure staff productivity is optimized. 
• Collecting, compiling and submission of accurate clinical reports and any other required documentation. 
• Lead the department in development, implementation and review of Standard Operating Procedures for the assigned department aimed at providing safe and quality healthcare to patients.

JOB REQUIREMENTS

Minimum Qualifications

• Diploma in Clinical medicine and Surgery
• Registered by the Clinical officers in Kenya
• Valid practice license

Experience

• 2 years’ experience in a similar role in a busy Hospital.
• Technical skills/Leadership competencies
• ACLS/BLS Certification
• Proficiency in computer application packages 
• Wide knowledge of the health industry
• Proven leadership, communication, interpersonal and decision-making skills
• Ability to work under minimum supervision
• Eye for detail

Language Skills

• English
• Swahili (Preferred)

go to method of application »

Required Abilities:

• Incredible communication skills
• Ability to juggle multiple projects at once
• Great public speaking skills
• Deep knowledge of the market the company operates in
• Ability to give managers constructive criticism
• Ability to work independently and in a team
• Ability to develop new company policies
• Ability to create reports and presentations

Required Work Experience : Executive
Degree : Bachelor of Business Administration - BBA | Master of Business Administration - MBA | Master of Business Administration - MBA | Master of Business Administration - MBA
Required Knowledge :

• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Required Skills : Human Resource Development, Decision Making, Delegation, Strategic Thinking, Executive Leadership, Emotional Intelligence, Leadership, Management
Primary Responsibility :

• Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
• Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
• Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
• Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.