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Tasks & Responsibilities
The WRM Lead will support the COP and Component leads in achievement of results identified in the SOW. S/He will support the integration of WKWP components, the formation of a collaborative and productive project team, and a county-led development process. Her/His specific responsibilities, conducted with the support of Resource Partners, STTA, and the WKWP team, are to:
- Identify, adapt, and support implementation of 4–6 SDMs aligned to an equivalent set of rural typologies based on key county characteristics. Where the model calls for PSE for O&M services, help develop contractual models, reporting and oversight procedures, and compensation mechanisms.
- Collaborate with WKWP Governance Specialists to help counties develop and enact legislation, policy, and financing frameworks to strengthen rural service provision.
- Increase regulation in the rural sector, particularly where enterprises are not ready for licensing. With county governments, the Water Services Lead will pursue 1) regulation through contract where private O&M contracting is viable; 2) support the adoption of policies by the County Assemblies and operationalization of regulations at the local level; and 3) increased transparency through data, monitoring and benchmarking improvements.
- Provide targeted support to strengthen operational performance of rural enterprises through a mix of corporate governance, business planning, revenue improvement strategies, customer service, NRW and water quality management capacity building and technical assistance to support the selected SDMs.
- Support 1) implementation of O&M results-based service contracts; 2) use of tools such as smart billing and payments; and 3) development of strategic and business plans and consumer outreach projects.
- Facilitate county and service provider co-investment in last-mile measures by helping communities to identify and prioritize needs, mobilizing infrastructure activities and technical assistance to meet those needs.
- Contribute to, and participate in, work-planning, co-creation, project reporting, project monitoring and result reporting, events, and learning activities
- Supervise seven direct reports: Rural Water Services Specialists in Bungoma, Busia, Homa Bay, Kakamega, Kisii, Migori, and Siaya while serving as Rural Water specialist in Kisumu County.
Qualifications
- A minimum of 8 years of professional experience in fields related to rural water service delivery.
- Experience and knowledge of working with and directly building the capacity of in the Kenyan rural water sector.
- An advanced graduate degree in a related field of study preferred, e.g. engineering, natural resource management, environmental sciences, or the social sciences;
- Experience with donor funded projects preferred.
- At least three years of management experience.
- English language written and verbal fluency essential.
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Tasks & Responsibilities
As part of an integrated WKWP Team, he will support a county-led development process. His specific responsibilities, conducted with the support of Resource partners, STTA, and the WKWP team:
- Stabilize finances and improve creditworthiness of utilities and enterprises through a process of rapid financial analysis, prioritized interventions, and an emphasis on the better development and use of data for decision-making
- Facilitate county governments, WSPs, and enterprises to tap into existing financing, including the WSTF, through county-specific financing strategies – including for last-mile services – working in close collaboration with Component 5
- Develop alternative sources of financing and expand private sector opportunities including through catalytic use of donor finance, improvements in supply-side lending, fostering private sector interest, and operationalization of the Water Act and PPP law at local levels.
- Contribute to, and participate in, work-planning, co-creation, project reporting, events, and learning activities
- Directly supervise WASH Financing and Private Sector Partnerships Specialist.
Qualifications
- At least 5 years of experience providing technical assistance and capacity building to improve private sector performance or mobilize finance in the WASH sector.
- Advanced degree in business, management, economics, finance, or other field related to private sector engagement in water services.
- Strong interpersonal, oral, and written communication skills are highly desired
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Objectives of the assignment
The STAWI counties are characterized by very low coverage (approximately 10%) by urban utilities or WSPs. For the most part, the WSPs are low-performing, financially instable, and lacking in incentives for improved performance. The Urban Water Specialist will provide support to the WSPs, tailored to their starting point, with an emphasis on improved governance, customer service, greater operating efficiencies, and a better ability to attract funding whether increased customer revenue or loans. Interventions should seek to build the climate resilience of utility operations and expand the inclusion of women and youth in key functions.
Tasks & Responsibilities
- With WSP stakeholders, co-develop improvement plans aligned to WASREB’s performance metrics, its Corporate Governance Guidelines for the Water Services and Water Governance Training Handbook.
- In collaboration with the Water Services Advisor- and DCOP Governance, develop and implement capacity building in good governance for the counties and WSPs, including for Boards and senior management.
- Aligned to plans for improved service, work with WSPs to identify opportunities for efficiency improvements and innovation, drawing from good practice from the region including from DiP WASH awardees.
- Identify ways to increase sector efficiency and performance including through the clustering of per-urban services providers with the WSPs and through capacity building to support improvement plans.
- Increase data-driven decision-making, with the support of partner Solstice, by helping the WSPs to increase the generation, collection, use, and reporting of critical data.
- Contribute to the identification of strategic infrastructure improvements in collaboration with the Water Technical Advisor and Infrastructure Manager with an emphasis on the decrease of non-revenue water and increased access.
- Promote and advance gender mainstreaming and the integration of youth in order to increase meaningful employment opportunities, and to enable more inclusive and responsive service delivery.
- As appropriate, support WSPs to identify financing opportunities and develop project details and loan applications.
Qualifications
- Bachelor’s degree in environmental engineering, urban planning, water, hygiene, public policy, or related field. Master’s degree in agriculture is preferred.
- Minimum eight (8) years of professional work experience in urban water supply and infrastructure development, utility management, urban planning, local government capacity development, WASH analysis, water quality testing and monitoring, or related work. Experience working in a humanitarian context is preferred.
- Demonstrated ability to provide technical assistance and support to WSP stakeholders.
- Understanding of the Northern and/or Southeastern context,where activities are being conducted is required (Garissa, Isiolo, Marsabit, Samburu, Turkana, Wajir, Kitui, Makueni, and Taita Taveta)
- A record of working on assignments that have delivered high quality reports to USAID and or other donors preferred.
- Strong oral and written communication, analytical, interpersonal, attention to detail, organizational, and team management skills required.
- Strong written and oral English skills.
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Objectives of the assignment
STAWI is working across Resilience Zones to improve the way water, a scarce resource, is managed and used – in order to improve livelihoods, reduce conflict, and facilitate a more water-secure future for the STAWI target counties. The Resilience/Agricultural Officer will work closely with the Agriculture Technical Advisor and other STAWI teams to ensure that communities, agriculture, and livestock businesses have the ability to maximize water sources for productive uses, and that communities and county governments have the capacity to sustain productivity through improved governance and practices. These practices will include preservation of watersheds, regulated abstraction, water efficient farming practices, and efficient capture of rainfall. The Officer will play a coordinating role among IPs and resilience platforms, and support the dissemination and uptake of learning facilitated through STAWI.
Tasks & Responsibilities
- Map major private sector water users, such as livestock producer cooperatives, processing centers, and MSMEs supported by the USAID Livestock Market Systems activity and other IPs within the STAWI counties.
- In coordination with the Agriculture Technical Advisor, develop and execute plans for technical assistance to livestock- and agriculture-related businesses that manage critical water services, such as irrigation schemes or water pans with the objective of improving O&M, efficiency, and fee collection.
- Through the Local Grants Fund, work with farmer groups to promote small-scale rainwater harvesting interventions such as rock catchments, sand dams, and farm ponds to increase water availability for livestock and farming activities in appropriate areas, particularly in the southeastern counties that have a higher reliance on irrigated agriculture
- Engage with private sector water businesses, such as Davis & Shirtliff and Epicenter, as feasible in the delivery of water services for productive purposes.
- Assess and expand opportunities to mobilize finance, such as through the Agricultural Finance Corporation, for water supply investments that enable enterprises or cooperatives to expand. recharge and storage.
- Support strategic activities to increase availability of water for productive uses, working with counties and community groups to design and implement well-managed water harvesting and multiple-use water systems.
- Support the Agriculture Technical Advisor in coordination with the Partnership for Resilience and Economic Growth (PREG) and Southeastern Kenya (SEK) Coordination Mechanism,
Qualifications
- Bachelor’s degree in agriculture science: agriculture, agronomy or other relevant disciplines required. Master’s degree in agriculture is preferred.
- Minimum seven (7) years of professional work experience in planning, programming, implementation of programs focused on agriculture and water for productive uses activities required. Experience working in a humanitarian context is preferred.
- Understanding of the Northern and/or Southeastern context where activities are being conducted is required (Garissa, Isiolo, Marsabit, Samburu, Turkana, Wajir, Kitui, Makueni, and Taita Taveta)
- A record of working on assignments that have delivered high quality reports to USAID and or other donors required.
- Strong oral and written communication, analytical, interpersonal, attention to detail, organizational, and team management skills required.
- Strong written and oral English skills.
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Objectives of the assignment
A central part of STAWI’s work will be to improve the policy and regulatory environment for equitable, inclusive, and sustainable service delivery. This includes alignment of national and county level policies and regulations and the development of new instruments, such as for WRM and climate response, where those do not exist. Inclusivity will be an integral part of regulatory and policy work – both in understanding the perspectives of under-represented groups and ensuring that policies promote greater participation, for instance, of women in decision-making roles. STAWI’s policy and regulatory work will be accomplished in close coordination with county stakeholders and WASREB and will build from the prior work of activities like RAPID and USAID Agile and Harmonized Assistance for Devolved Institutions (AHADI).
Tasks & Responsibilities
- Identify and prioritize policy and regulatory gaps that impede achievement of GoK and STAWI objectives, working in close coordination with the STAWI Water and Agricultural Technical Advisors.
- Support county governments in drafting water policies, County Water Acts, and County Integrated Development Plans as needed, including those that enable climate-aware water service delivery, efficient use of water for production, and watershed and groundwater management.
- For enacted laws and policies, provide technical assistance in drafting implementing bylaws, strategic plans, and operational manuals.
- Support counties in the passage of critical legislation through County Assemblies, by responding to questions, development of briefs, and support in stakeholder meetings.
- Help to organize and conduct stakeholder outreach during policy development to ensure the input and engagement from citizens and water users, including women and youth.
- Integrate provision for contingency and risk planning, and inclusion, in policies and regulations as appropriate.
- Help advance and expand the work of USAIDAgile and Harmonized Assistance for Devolved Institutions (AHADI) and Kenya RAPID in passing County Climate Change Fund Acts and County climate change action plan, that climate-aware and efficient water use and resource management, including protection of surface and groundwater.
- Advise other LTTA and STTA staff on crosscutting policy issues related to water resources management, water service delivery, and water for production.
Qualifications
- Bachelor’s degree in social science, public administration, political science, law, economics, environmental engineering, environmental sciences, environmental management, water, economics, public policy, natural, earth, or physical sciences, or business administration. (Graduate Degree preferred)
- Minimum eight (8) years of experience in national and local government planning, budgeting and policy development.
- 5 years of relevant professional advisory experience in the WASH sector focusing on supporting activities to strengthen policy frameworks and capacity of government and/or designing and implementing activities to expand and improve WASH governance.
- Experience building collaborative institutional partnerships between government agencies, county stakeholders, WASREB and donor partners.
- Demonstrable experience in facilitating technical working groups and/or providing technical assistance, capacity building, mentorship, and/or training in improving the institutional capacity of government counterparts.
- Deep contextual understanding of water policy and regulations and their implications in Northern or Southeastern Kenya, including with relevant institutions at all levels of government (especially Garissa, Isiolo, Marsabit, Samburu, Turkana, Wajir, Kitui, Makueni, or Taita Taveta)
- Demonstrated experience with USAID and/or other donor-funded projects.
- Excellent interpersonal acumen and diplomacy to manage diverse stakeholders, especially with regards to under-represented groups.
- Strong written and oral English skills.
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Objectives of the assignment
STAWI will be working in a complex environment of humanitarian and development activities, with multiple government institutions and donors active in the counties. A central part of STAWI’s Collaboration and Learning objective will be to support Kenya’s Council of Governors (COG) to function as a more effective coordination platform among national institutions for such topics as water resource management, rural water regulation, and infrastructure management. In addition, STAWI will support coordination among donor activities to ensure that learning and best practice are shared, and that the COG has the information it needs for decision-making. The COG and Donor Coordination Officer will support the COP and the Learning and Adaptation Advisor to ensure that this coordination is timely, efficient, and responsive to the needs of the COG and STAWI.
Tasks & Responsibilities
- Support the COP and Learning and Adaptation Advisor in the development and execution of coordination strategies and actions plans
- Conduct, or update, stock-taking of relevant donor activities in STAWI counties, developing and maintaining contact lists and activity overviews
- Establish and maintain appropriate levels of contact with the CoG Secretariat and the Water, Forestry and Mining and ASAL committees of the COG
- Establish and maintain contact with the Resilience Learning Activity as a way to coordinate with existing coordination platforms in the STAWI counties including the Partnership for Resilience and Economic Growth (PREG) and Southeastern Kenya (SEK) Coordination Mechanism.
- As directed, help to generate, edit, and share information such as lessons-learned and policy briefs with the Secretariat.
- Provide support for joint work-planning, data and knowledge-sharing with these other platforms and activities, including NAWIRI, RAPID Plus, and REACH, as requested by the Learning and Adaptation Advisor.
- As requested by USAID, support to donor coordination meetings and other Mission events.
- Organize and support meetings, including high-level meetings, with organizational, logistical, and administrative support.
- Provide note-taking and facilitation support, and develop meeting briefs.
Qualifications
- Bachelor’s degree in social science, public administration, environmental engineering, environmental sciences, environmental management, water, economics, public policy, natural, earth, or physical sciences, or business administration or other relevant field.
- Minimum three (3) years of professional work experience in planning, programming, and implementation of programs focused on water and agriculture activities required. Experience working in a humanitarian context is preferred.
- Strong oral and written communication, analytical, interpersonal, attention to detail, organizational, and team management skills required.
- Strong facilitation and learning skills required.
- Understanding of the Northern and/or Southeastern context, where activities are being conducted is required (Garissa, Isiolo, Marsabit, Samburu, Turkana, Wajir, Kitui, Makueni, and Taita Taveta)
- A record of working on assignments that have delivered high quality reports to USAID and or other donors is preferred.
- Strong written and oral English skills.
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Tasks & Responsibilities
- Coordinate activities in each region and manage 2 County Liaisons.
- Support water governance efforts and stakeholders at the regional level.
- Identify and coordinate the mobilization of project resources and short term technical assistance against technical needs.
- Collect and relay county-specific updates on operating environment, potential stressors, etc. and ensure lessons and best practices are shared among counties.
- Serve as STAWI presence at the county and subcounty level, working with County Water Offices, WASCOs, water enterprises, communities, and other stakeholders.
- Support water governance efforts at the county level.
- Coordinate and oversee county-specific activities implemented by STTAs, consortium members, and grantees.
Qualifications
- Bachelor’s degree in water; hygiene; environmental management; public policy; natural, earth, or physical sciences; business administration; or a related field (master’s degree preferred)
- 8 years of experience managing donor-funded water, sanitation, agriculture, sustainable livelihoods, community development, local governance, civil society, or emergency/humanitarian assistance programs.
- 5 years of management experience, coordinating project implementation and reporting to ensure that deadlines and targets are met.
- Strong facilitation skills with government, civil society, private sector, and community partners.
- Expertise in project operations and financial management.
- Excellent interpersonal skills, including a track record of successful coordination and effective working relations with a wide range of stakeholders (e.g. vendors, service providers).
- Extensive experience working in southeastern Kenya, especially Makueni and Taita Taveta.
- Strong communication skills both written and oral in English.
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Tasks & Responsibilities
- Coordinate activities in each region and manage 5 County Liaisons.
- Support water governance efforts and stakeholders at the regional level.
- Identify and help mobilize project resources and short term technical assistance against needs.
- Collect and relay county-specific updates on operating environment, potential stressors, etc. and ensure lessons and best practices are shared among counties.
- Serve as STAWI presence at the county and subcounty level, working with County Water Offices, WASCOs, water enterprises, communities, and other stakeholders.
- Support water governance efforts at the county level.
- Coordinate and oversee county-specific activities implemented by STTAs, consortium members, and grantees.
Qualifications
- Bachelor’s degree in water; hygiene; environmental management; public policy; natural, earth, or physical sciences; business administration; or a related field (master’s degree preferred)
- 8 years of experience managing donor-funded water, sanitation, agriculture, sustainable livelihoods, community development, local governance, civil society, or emergency/humanitarian assistance programs.
- 5 years of management experience, coordinating project implementation and reporting to ensure that deadlines and targets are met.
- Strong facilitation skills with government, civil society, private sector, and community partners.
- Expertise in project operations and financial management.
- Excellent interpersonal skills, including a track record of successful coordination and effective working relations with a wide range of stakeholders (e.g. vendors, service providers).
- Extensive experience working in northern Kenya, especially Garissa, Marsabit, Samburu, Turkana, and Wajir.
- Strong communication skills both written and oral in English.
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Tasks & Responsibilities
- Design, develop, and institutionalize monitoring and evaluation systems and approaches that provide useful data for reporting, communications, and organizational learning.
- Ensure the design of monitoring, evaluation, and learning systems track inclusion of various groups, continuously monitoring and adjusting for impact, and must engage women, youth, and marginalized communities in the development and implementation of the learning agenda.
- Draft MEL Plan that will outline approach for establishing the baseline. This may include using existing available data (project, host-country, other donor) in addition to conducting a baseline assessment if necessary.
- Oversee implementation of data quality assessment processes and procedures.
- Develop/adapt tools for data collection; designs and implements surveys and other data collection tasks, including overseeing implementation of the project’s baseline, mid and end-of-project surveys.
- Lead collaboration with USAID assigned external evaluators and provide documentation/verification of data as requested.
- Institutes regular use of performance monitoring data among component leads and technical staff.
- Identifies best practices and state-of-the art approaches to the program activities and evaluates them.
- Provides technical assistance and training to the project’s teams and partner organizations as necessary.
- Ensure proper tracking, measurement, and recording the targeted results that serve as measurable performance standards by which the project’s performance will be assessed and the indicators in the MEL plan to provide metrics to measure progress.
- Co-train technical teams on the use of the project’s management system (TAMIS) and work closely with them to ensure that TAMIS is regularly and accurately updated.
- Validates, and provides input into the Annual Work Plan, MEL Plan, Baseline Report, Quarterly Performance Reports, Annual Reports and Final Report.
- Inform technical teams about the project’s outcomes and impacts on a regular basis, providing necessary recommendations for meeting targets where needed.
- Works closely with the Learning and Adaptation Advisor to design routine technical meeting as a platform for sharing ideas among technical teams.
- Support and advise technical teams on assessments and learning activities.
Qualifications
- A minimum of a Bachelor’s degree in education, public or business administration or management, statistics, or related field required.
- Minimum of 7 years of MEL data collection experience.
- Demonstrated expertise and an in-depth understanding of qualitative and quantitative research design, data collection, and data analysis.
- Prior experience leading, designing, managing, and/or commissioning performance evaluations and other types of research.
- Experience training / facilitating large groups.
- Experience working with USAID or other international donors.
- Strong track record of working on projects of similar scope, complexity, and size.
- Ability to communicate findings to a range of external and internal stakeholders and apply MEL results and learning to planning.
- Proficiency in statistical software.
- Experience with M&E tools and systems for WASH development projects.
- Excellent English written and oral communications skills.
- Preference for individuals that have worked extensively in northern and southeastern Kenya, especially Garissa, Isiolo, Marsabit, Samburu, Turkana, Wajir, Kitui, Makueni, and Taita Taveta.
- Preference for individuals that have worked on programs with a focus in water, sanitation, agriculture or sustainable livelihoods.
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Objectives of the assignment
The main objective of the assignment is to promote inclusive activities that engage women, youth, people with disabilities, internally displaced people, and other disadvantaged populations thoughtfully and effectively. S/he will be responsible for coordinating across technical areas to incorporate best practices and strategies for inclusion of vulnerable groups. S/he will also lead outreach campaigns to sensitize the public, civil society, and targeted public and private sector actors with regards to inclusion and gender rights.
Specifically, the GEYSI Lead will lead the development and support implementation of the GEYSI Action Plan and ensure that gender and youth considerations are mainstreamed throughout all activities. S/he will work closely with the four technical leads during activity planning and implementation to support increased involvement and empowerment of women and youth, developing tailored tools, protocols, and interventions. S/he will also support the Director of Finance and Operations in integrating GEYSI into internal hiring practices.
Tasks & Responsibilities
- Lead the development, and support the implementation, of the GEYSI Action Plan.
- Support technical leads to carefully monitor progress toward GEYSI targets, adapting approaches if progress lags.
- Collaborate with the monitoring, evaluation and learning team to ensure that performance in gender and inclusion mainstreaming is assessed through target indicators that measure participation of women and youth, and area-consistent disaggregation of data by gender and other inclusion factors.
- Ensure that activity deliverables such as work plans, quarterly and annual performance reports include planning for and reporting on gender and inclusion initiatives.
- Interface regularly with youth and women’s organizations and organizations that represent other vulnerable populations at the national and local levels, and maintain positive, productive relationships with the representatives and their constituents.
- Provide training and technical assistance to activity staff and to partners on issues related to gender and inclusion.
- Ensure strong coordination and collaboration with other USAID funded activities working with vulnerable populations.
- Organize gender, youth, and vulnerable groups pause and reflect sessions.
- Write gender results analysis for quarterly and annual reports.
- Spearhead production of success stories related to women and vulnerable populations including writing and taking high quality photos at events that show women actively/productively engaged.
- Ensure alignment with USAID/KEA’s Gender Equality and Women’s Empowerment Policy, USAID’s Do No Harm policy, USG National Strategy on Gender Equity and Equality, and the Government of Kenya’s priorities and commitments to shift harmful gender norms, address teenage pregnancies and prevent and respond to gender-based violence.
- Engage technical teams to ensure that gender is mainstreamed into all activities and that inclusive practices to engage all citizens in STAWI target counties are in place. Examples of support to technical teams may entail:
- Support technical leads as they work with different employers, such as WASCOs and rural water enterprises, to explore tailored interventions to increase the representation of women or youth as new professional water service employees
- Advise technical leads as they support rural water service providers to proactively identify women- and youth-led businesses, cooperatives, and associations for capacity development support, work with county governments to ensure that contracting arrangements address barriers to women and youth-led enterprises, and partner with universities and training institutes to link youth to new employment opportunities.
- Support technical leads to work with WASCOs to conduct gender inclusion training for staff, develop inclusive recruitment strategies, and review and revise policies to create a more-inclusive working environment.
Qualifications
- Bachelor’s degree in a relevant field (social work, sociology, gender studies etc.)
- Minimum 5 years of experience in gender mainstreaming working with civil society and the public and private sectors.
- Experience implementing activities for the prevention and inclusion of women and vulnerable groups.
- Prior experience working on USAID-funded activities and knowledge of USAID policies, strategies and regulations preferred.
- Must have a clear understanding and prior success employing USAID/KEA’s Gender Equality and Women’s Empowerment Policy in a program setting.
- Ability to work as a member of a collaborative team to design inclusive activity implementation strategies in an array of technical fields.
- Excellent communication skills both verbally and writing
- Excellent interpersonal relationships with national and international staff, in a multicultural environment and with multidisciplinary teams
- Preference for individuals that have worked extensively in northern and southeastern Kenya, especially Garissa, Isiolo, Marsabit, Samburu, Turkana, Wajir, Kitui, Makueni, and Taita Taveta.
- Preference for individuals that have worked on programs with a focus in water, sanitation, agriculture or sustainable livelihoods.
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Tasks and Responsibilities:
Oversight
- Oversee the establishment of robust information technology systems throughout project locations in Nairobi, northern, and southeastern Kenya as needed. Oversee the installation, configuration and troubleshooting of individual and networked computer systems (cabling, switches and NIC configuration, TCP/IP, NAT, TCP/IP printing, windows network and domain services on TCP/IP).
- Develop and oversee compliance with written operating guidelines and maintenance schedules.
- Maintain network security (antivirus and communication devices).
- Maintain a good knowledge and understanding of all policies and procedures set forth in the activity’s Field Operations Policy Manual and DAI Operations Manual
Support
- Quickly respond to problems or interruption in network access.
- Respond to all STAWI Project staff with computer-related problems, requests, or questions.
- Work with appropriate administrative staff to resolve problems with network connection caused by factors outside the office space.
- Remain available on-call, as reasonable, when[HS1] out of the office to help staff with emergency problems or questions related to the network.
- Provide staff training in critical IT functions and security for smooth project operations.
- Establish regular communication with the Home Office OIMT IT Operations team regarding network, system hardware and software changes/issues/updates and user registration, updates, and termination.
- Train and supervise DAI county staff embedded in government offices if needed on basic server maintenance.[HS2]
- Provide support to the installation and configuration of DAI Email on Smartphone (Android, Blackberry, and Apple).
- Provide support to the STAWI Communication Team to maintain STAWI social media presence/websites as agreed with USAID.
- Provide support to the Communication Team to upload STAWI content on USAID Global Waters, Mission websites and other platforms as agreed with USAID.
Access
- Coordinate management and upkeep of Information Technology Systems, as well as requesting access or deleting access to project systems.
- Setup new staff on the active directory and establish Lotus Notes accounts; Remove staff access to the active directory and terminate their Lotus Notes email account.
- Maintain email accounts for all staff and confidentiality of all passwords and other restricted information.
- Procurement/Inventory Management
- Where appropriate, work with STAWI Operations team to establish agreements with local vendors.
- Prepare procurement specifications and SOWs for IT procurements per DAI standards.
- Provide assistance in procurement and evaluation of all technical equipment (including phones, copiers, etc., in compliance with DAI IT Standards and procedures
- Verify the adequacy of power supply, grounding, cabling, telephone line wiring, connectors, and other system infrastructure.
- Verify the completeness of delivered software, including the adequacy of licensing, and ensure that licensing and registration is completed for all project procured software.
- Maintain tracker of software licenses within project TAMIS. Maintain copies of licenses and request the purchase of additional licenses from the Home Office Project Coordinator.
- Review all IT procurement requests in TAMIS
- Maintain warranties for IT related products.
- Provide annual IT inventory and software audits Installation
- Configure staff laptops for Phase 1 procurement and work with home office (OIMT) to configure additional laptops received in the field.
- Install LAN hardware and all procured software, including, but not limited to, the LAN operating system, Windows, Lotus Notes, TAMIS, Microsoft Office and Suite components, antivirus and backup software.
- Client computer hardware and application configuration, and maintenance (laptops, desktops, MS Windows 10 Pro, MS Office Suite, IBM Notes, O365 general use and troubleshooting, and antivirus installation and troubleshooting)
- Install network and personal firewalls.
Uninstallation
- Uninstall all software, including, but not limited to, the LAN operating system, Windows, Lotus Notes, TAMIS, Microsoft Office and Suite components, antivirus and backup software back to the original in the end of the project.
- Dismantle Local Area Network.
- Working with DAI System Administrator on cleaning the data of the server and create the back up for HO record Maintenance
- Ensure that all IT systems are well-protected against viruses, power supply fluctuations and other threats to the systems.
- Properly maintain all computer and multimedia equipment in the STAWI project office.
- Server and server application maintenance (hardware integration, Windows 2012/2016 server maintenance, Hyper-V, WSUS services, antivirus maintenance and monitoring, backup services)
- Ensure the safety of the server and other equipment in the computer room by locking the door at the end of each day.
- As required, verify the completeness and functionality of delivered computers, hubs and switches, modems, UPS machines, printers, scanners, and other hardware accessories, and take remedial replacement or repair action if needed.
- Administer IP PBX extensions
- Maintain IP PBX hardware and phones Backup
- Back up project servers with a frequency as determined by the DAI Home Office Systems Administrator.[HS3]
- Remove backup tapes from server and store in a secure location.
- Backup all project electronic records and clean equipment prior to disposing to other partners.
Qualifications:
- Completed college education in relevant field and minimum 7 years of relevant experience in IT system administration, maintenance, and user support
- PC and Server support experience
- Knowledge of Windows Server & Windows Client operating systems
- Knowledge of Hyper-V visualization platform
- Knowledge of Windows network services: AD. DNS, DHCP, WSUS, Print and file sharing
- Experience with IBM Notes Client configuration
- Experience with Outlook client or O365 services
- Knowledge of backup and restore services
- Physical and logical LAN and WAN infrastructure principles
- Communication equipment and VPN services
- No prior legal convictions for fraud or theft and no prior terminations for cause from a prior employer
- Demonstrated honesty, trustworthiness, initiative, and self-motivation handling all assigned tasks
- Must have English language proficiency, verbal and written
- Must be a cooperating country citizen, or a noncooperating country citizen lawfully admitted for permanent residence in Kenya.
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