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  • Posted: Mar 14, 2025
    Deadline: Not specified
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  • 4G Capital (4th Generation Capital) is Africa's fastest fintech providing ethical credit services to those who require it most. We provide rapidly accessible and affordable unsecured loans with strict affordability criteria to prevent unmanageable debt. Our customers are mainly small businesses and entrepreneurs who use our credit to grow their businesses ...
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    Deputy Chief Financial Officer

    As Deputy CFO, you will work closely with the CFO to drive 4G Capital’s financial strategy and operational excellence. You will oversee financial reporting, risk management, strategic planning, and capital allocation to support our rapid expansion.

    Roles & Responsibilities

    • Financial Strategy & Leadership – Lead financial operations, including budgeting, forecasting, and cost optimization.
    • Commercial Finance & Investment – Evaluate new growth opportunities and strategic investments.
    • Financial Reporting & Compliance – Oversee audits, ensure IFRS compliance, and enhance financial analytics capabilities.
    • Risk & Treasury Management – Optimize liquidity planning and foreign exchange risk management.
    • Technology & Digital Transformation – Leverage financial technologies (ERP systems, FP&A tools) to drive efficiency.
    • Team Leadership – Build and develop a high-performing finance team, fostering a culture of excellence and accountability.

    Required skills for a Deputy CFO

    • 15+ years of financial leadership experience, ideally in fintech, banking, or high-growth financial services.
    • Qualified accountant (CPA, ACCA, CFA, CIMA) with a strong understanding of financial regulations across African markets.
    • Hands-on leader with deep expertise in financial planning, cost management, and capital allocation.
    • Experience in multinational or cross-border financial environments.
    • Strong commercial acumen, with the ability to drive strategic financial decisions.
    • Tech-savvy finance professional with experience using Microsoft Dynamics, FP&A platforms, and analytics tools.

    go to method of application »

    Credit Risk Manager

    As a Credit Risk Manager at 4G Capital, you will lead the execution of our Credit Risk strategies, ensuring a balanced, data-driven approach is applied. Leveraging credit performance data and market insights, you will collaborate with cross-functional teams to create transparent, affordable, and scalable lending solutions that empower small businesses across our markets.

    Roles & Responsibilities

    • Portfolio & Credit Risk Strategy
    • Run and refine 4G Capital’s portfolio and risk management framework to support sustainable, appropriate growth and innovation in lending.
    • Work with stakeholders to evolve the risk-adjusted portfolio strategy, integrating pricing, increments, retention, financial stress management, collection and client and staff incentive structures to optimise credit access while managing risk and reward.
    • Identify and propose amendments to credit policies and product structures based on portfolio insights. Ensure credit policies are updated and reflect current policies being applied
    • Work with stakeholders to evolve fraud prevention and detection policies.
    • Work with stakeholders in piloting of new products.
    • Portfolio Performance & Market Insights
    • Continuously monitor portfolio health and trends, flagging stress and deterioration. Identify leading indicators and macroeconomic trends that influence credit performance and delinquency levels.
    • Work proactively to adjust origination, increments, retention and collection strategies to optimise performance.
    • Collections & Delinquency Management
    • Design, implement, and optimise proactive pre-and post-delinquency strategies to balance portfolio performance and customer experience.
    • Collaborate with operations, collections, product and customer support teams to refine risk mitigation efforts and enhance recovery processes.
    • Risk & Decision Science
    • Partner with decision scientists, data analysts, engineers, finance, and legal teams to drive alignment on credit risk strategy and execution.
    • Develop and maintain impactful strategy frameworks, leveraging modern data architectures and analytics tools.
    • Stakeholder & Investor Engagement
    • Provide actionable insights and portfolio performance reporting to internal stakeholders and develop understanding of risk within the Senior Management Team.
    • Provide portfolio performance reporting to external stakeholders, including debt investors, external auditors and regulatory bodies.
    • Support fund raising discussions by articulating 4G Capital’s risk and portfolio management strategy and performance expectations.

    Required skills for a Regional Manager

    • Must be curious to ask questions, possess the technical skills to interact and query the data, robustly analyse the data, and then effectively communicate the findings to non-credit experts around the company.
    • More than 5+ years of experience in portfolio management, credit risk strategy, or lending policy within fintech, banking, or financial services in East Africa.
    • Bachelor’s or Master’s degree in Business, Economics, Mathematics, Statistics or a related field.
    • Strong analytical skills with expertise in credit portfolio management, risk modelling, and financial forecasting. This includes the ability to code and analyse in python.
    • Hands-on experience in developing and implementing credit policies, with a strong understanding of Kenyan and international credit regulations.

    go to method of application »

    Human Resource Officer

    The Human Resource Administrative Officer to join our dynamic team will be an all-rounded professional with experience in a busy organization with over 100 staff members. The ideal candidate should be proficient in using HR systems and have a solid background in recruitment, employee relations, performance management, and payroll administration. The overall responsibilities will include maintaining accurate records of employee lifecycle activities (hiring, promotions, transfers, and terminations), ensuring compliance with HR policies, and contributing to a healthy and productive workplace environment. Ultimately, you will play a key role in ensuring our HR procedures run smoothly and efficiently.

    Roles & Responsibilities

    • Human Resources Support: Collaborate with the HR Specialist to identify and resolve human resources issues, providing support in implementing effective solutions.
    • Payroll Administration: Assist in ensuring the accurate and timely processing of payroll, working closely with the HR Specialist to address any discrepancies or issues.
    • Insurance Programs: Administer health and life insurance programs, ensuring all eligible employees are enrolled and claims are processed efficiently.
    • Personnel Records Management: Maintain up-to-date personnel records, ensuring timely and accurate filing of documents related to hiring, promotions, transfers, and terminations.
    • Attendance Tracking: Monitor staff attendance data from various branches, producing weekly reports for management review.
    • Training and Development: Support the implementation of training and development plans, coordinating with department heads to identify training needs and opportunities.
    • Performance Management: Assist in planning and executing quarterly and annual performance review sessions, ensuring all employees receive timely and constructive feedback.
    • Employee Records Updates: Update employee records with new hire information, changes in employment status, and other relevant details, ensuring data accuracy.
    • Recruitment Process: Support the recruitment process by coordinating interviews, communicating with candidates, and ensuring the recruitment process is efficient and compliant with company policies.
    • HR Policy Implementation: Ensure HR policies are implemented consistently across the organization, providing guidance to managers and employees as needed.
    • Employee Queries: Process employee queries related to HR matters, ensuring timely and accurate responses.
    • Compliance: Stay informed of changes in labor legislation and ensure the organization’s HR practices remain compliant with current laws.
    • Onboarding and Offboarding: Support the onboarding process for new hires and assist with processing termination paperwork, ensuring a smooth transition for all parties involved.
    • Workplace Culture: Promote and foster healthy workplace practices across all departments, contributing to a positive and inclusive work environment.
    • Employee Relations: Act as a point of contact for employee relations issues, supporting the resolution of conflicts, grievances, and disputes in a fair and timely manner. Provide guidance to managers on handling employee relations matters, ensuring compliance with company policies and legal requirements.
    • Disciplinary Processes: Assist in managing disciplinary processes, coordinating disciplinary hearings, and ensuring appropriate documentation is maintained. Work closely with the HR Specialist and manager to ensure that disciplinary actions are conducted fairly and in accordance with company policies and labor laws.
    • General HR Administration: Provide comprehensive support to the HR department in all administrative tasks and any other duties as assigned.

    Required skills for a Regional Manager

    • Bachelor's degree in Human Resources, Business Administration, or a related field.
    • Minimum of 2 years of proven experience as an HR Generalist, with hands-on experience in a variety of HR functions.
    • In-depth understanding of labor legislation and payroll processes, with the ability to ensure compliance with relevant laws and regulations.
    • Familiarity with the full recruitment lifecycle, including sourcing, interviewing, and onboarding candidates.
    • Strong experience in employee relations, including handling conflicts, grievances, and disciplinary processes.
    • Exceptional verbal and written communication skills, with the ability to interact effectively with employees at all levels of the organization.
    • Strong problem-solving abilities, with a proactive approach to identifying and addressing issues.
    • Team management skills, with the ability to work collaboratively and support colleagues in a busy HR environment.

    go to method of application »

    Debt Collection Agent

    The Debt Collections Agent at 4G Capital are responsible for managing delinquent customer portfolio and recover any overdue monies in line with 4G Capital policies.

    Roles & Responsibilities

    Account Management:

    • Proactively manage and work on assigned accounts to ensure effective recovery of overdue payments.

    Daily Targets:

    • Consistently meet and exceed daily collection targets through efficient planning and execution.

    Follow-Up and Resolution:

    • Conduct timely follow-ups on defaulted accounts to close them out.
    • Investigate and resolve customer queries or complaints to maintain positive client relationships.

    Monthly Performance Goals:

    • Achieve and surpass monthly collection targets, contributing to the overall performance of the collections team.

    Field Engagement:

    • Perform regular field visits to recover debts, ensuring timely submission of detailed reports and actionable recovery plans.
    • Collaborate with branch teams during field collection drives to optimize recoveries across all branches.
    • Debt Portfolio Oversight: Work closely with units and the call center to efficiently manage and reduce the bad debt portfolio.

    Stakeholder Collaboration:

    • Build and maintain strong relationships with local authorities and security officers to facilitate recovery efforts.
    • Coordinate with the call center to act on escalated BFCs..

    Reporting and Documentation:

    • Maintain accurate records of field activities, providing clear reports on progress, challenges, and recommended actions.
    • Compliance and Ethical Practices: Adhere to all company policies and regulations during collections activities, ensuring ethical and lawful practices at all times.

    Required skills for a Regional Manager

    • Degree or diploma in a Business related course
    • Previous debt collection experience is mandatory
    • High communications & presentation skills
    • Ability to handle confidential information
    • Organizational skills with attention to detail
    • Excellent time management skills and ability to multitask and prioritize work
    • Attention to detail and problem-solving skills
    • A Strong service ethos is essential
    • A can do, proactive, energetic attitude towards your work and people is a must.
    • A good self- manager,
    • You need to be a strong team player, prepared to get your hands dirty
    • A ‘make it happen’, positive, energetic attitude to your day-to-day work
    • Enthusiasm to hit the highest standards
    • A practical approach to issues and challenges
    • A desire to make a difference everyday.
    • Must be willing to relocate anywhere within the country
    • Self-starter, problem solver and able to work under minimal supervision
    • Integrity

    Method of Application

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