Latest Openings at Safaricom Kenya

Brief Description

Reporting to the SRE Lead, the position holder will be responsible for coordination of BSS culture activities, planning of calendars, reporting and analytics.

Key Responsibilities

• Develops detailed product feature specifications and ensure they’re clearly understood by the development teams.
• The role is responsible for running daily operational programs that promote organizational objectives
• The role is responsible for proactively partnering with HR in running talent building initiatives, actively managing and reporting on productivity
• The role is responsible for building a high performing culture within DIT that allows for innovation and experimentation through the DIT Spirit
• Prepares reports by collecting and analysing information then presenting to relevant stakeholders
• Contributes to team effort by accomplishing related objectives as needed.
• Promoting and tracking the culture of lifelong learning through the #1MoreSkill Initiative, SBS courses, Safaricom Digital Academy and any other rolled out initiative by the department.
• Maintains Core BSS and Billing appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.

Qualifications

• Bachelor’s degree in IT, Statistics or any Business or Social Sciences degree
• Two to Three years of administrative experience
• Two to five years of executive assistant experience
• Experience managing multiple calendars
• Must have analytical skills

Closing: 14 June 2022

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Detailed Description

Reporting to the COE HOD – Research, insights and design, the position holder will  translate complex interactions into simple, elegant and intuitive solutions that keep the end experience for our users at the forefront from product vision through execution and designs solutions. One will collaborate with Product Owners, Business Partners, Designers and Engineers to create elegant design solutions to grow our customer base within specific Innovation programs. In addition, one will contribute to and help with building UX vision and strategy for the design team, operationalizing the strategy with cross-functional teams and develop conceptual diagrams, wireframes, detailed visual mock-ups and prototypes that communicate high-level strategies, user needs and detailed interaction behaviors.

Key accountabilities and decision ownership:

• Define and develop conceptual diagrams/ user flow, low- and high-fidelity mocks, detailed interaction specs, and prototypes to effectively communicate interaction and design ideas
• Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks (internal projects, dev tools, dashboards, etc.
• Designs UI/UX of most our apps & user-facing demos
• Create, improve and use wireframes, prototypes, style guides, user flows, and effectively communicate ideas using any of these methods
• Deep user research to define client- and process-specific user interfaces
• Maintain knowledge of competitive products and experiences as well as trends and best practices in UX design
• Ensure features continue to perform well and meet customer needs
• Ensure the maintenance and up-date of the demos
• Design and deliver experiences optimized for a wide range of devices (desktop, tablet, mobile)
• Build and support rich and interactive graphical representations of data (reports, dashboards)
• Build partnerships, influence and work with product teams to implement intelligent experiences that are cohesive and inclusive.
• To grow team skills and capabilities and to maintain a high design standards and patterns across organization products

Qualifications

• BA/BS degree in design, HCI or equivalent practical experience; MS.
• 5 years of proven experience of Web/Digital UX/UI design.
• Proficiency in visual design and wire-framing tools, e.g., Photoshop, Illustrator, OmniGraffle, Sketch, Invision, Data Visualization, Inspect, Zeplin, Figma
•  Experience with data visualization.
• Basic understanding of engineering audiences and Machine Learning.
• Experience managing or mentoring designers.
• Critical thinking required
• Able to handle multiple project deliverables and deadlines
• Good time-management skills
• Post graduate is an added advantage

Closing: 17 June 2022

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Brief Posting Description                     

Reporting to the Senior Manager; Finance Business Partnering & Decision Support, the individual is key to ensure the business captures in a timely and intelligent manner, key cost drivers relating to revenue, capital expenditure and operational expenses for respective divisions.

Job Responsibilities                

• To participate in periodic budgeting and reporting cycles to ensure that divisional costs drivers are correctly reflected and captured in the reporting system to avoid subsequent delays to downstream processes or inefficiencies due to incorrect cost capture and reporting.
• To act as the liaison for all financial matters as they relate to but not limited to participation in procurement, working capital matters and financial business case development within the respective divisions
•  To support commercial Tribes during the Quarterly Business Planning cycle ensuring that the tribes develop relevant OKRs that drive overall company mission
• To Drive simplification of Finance processes to support an Agile organization
• To support in data and analytics that provide key insights into business performance and support decision making
• Keeps track of revenue performance and can articulate on key revenue drivers and risks to revenue performance
• Uses data and analytics to review commercial performance for the commercial tribes and units and support decision making
• Drive and fully participate in the setting and budgeting of overheads and CAPEX during the various budgeting cycles
• Ensure cost drivers are updated regularly and communicated to the relevant stakeholders.
• Review of cost center reports for Consumer Division to ensure accuracy of entries made and reasonableness of any accruals and/or provisions included in the reports
• Ensure Business Model Compliance and reinforce internal controls and company policy. Act as the main contact for finance on new business model initiatives related to agile transformation.
• Monthly review of open Purchase Requisitions (PRs) and Local purchase orders (LPO’s) raised for the division to confirm status and report accordingly.
• Ensure receipting of goods and services within the ERP system is enforced on a timely and accurate basis to reduce the need for manual accruals via journals during reporting.
• Reduction of cost center overheads by enhancing efficiency and identifying cost saving opportunities within departments.
• Taking part in any key ERP trainings that are necessary for purposes of effective cost management in the system.
• Taking part in companywide cost saving and process improvement initiatives.
• Review of business cases for divisional projects before implementation and ensure that they are financially sound and aligned to the business strategy.
• Budget controlling and analysis during the budget cycles.
• Work cross functionally and contribute to a collaborative work spirit across the organization promoting the Spirit of Agile.
• Liaise with procurement to ensure all items to be requisitioned are scheduled and planned for, optimize available discounts, ensure controls and reduce duplications or repeat purchases.
• Continually identify processes that can be automated to create more effective cost capture process and improved financial controls.
• Provide guidance to budget owners and drive budget adherence within the departments.
• Positively influence corporate center performance through effective day-to-day operational and financial support
• Vouch all purchase requests for the Regional Sales Division to ensure proper mapping of expenses and ascertain compliance to procurement policies.

Qualifications

• A graduate with a degree in a financial field or closely related
• Recognised accounting qualification (CPA (K), ACCA, etc.)
• 5-7 years’ experience in Finance
• Significant work experience in the telecommunications industry
• Able to develop and recommend financial operational policies and processes for the business
• In depth knowledge and experience to provide strong financial decision support to the business.
• Able to take a holistic view of the business with a financial focus.
• Understands financial data to provide value-added insight.
• Up to date knowledge of best practice in accounting processes and accounting systems.
• Have strong business acumen and highly developed commercial experience
• Experience in strategic decision making
• Highly developed interpersonal and communication skills
• High level experience and skills working with stakeholders            

Closing: 13 June 2022