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  • Posted: Jun 2, 2020
    Deadline: Jun 12, 2020
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  • SoftIQ Technologies is a market leader in software and services for enterprise business process improvement providing the most comprehensive application suite to empower organizations to increase business performance at all levels. We design, develop, Implement, and support enterprise software applications using state-of-the-art technology ensuring best prac...
    Read more about this company

    ERP Consultant Internship

    Reporting to: Business Development Manager

    Department: Enterprise Solutions

    Role Purpose: We are currently looking for an inspired individual who has a background in ICT with a passion to learn Enterprise Solutions and engage in our Internship program.

    Key Duties and Responsibilities

    Consulting

    • Conduct ERP Training and Implementation
    • Perform system upgrades, setup and installation
    • Consulting on Hardware and Network related issues
    • Customizations of the ERP System

    Support

    • Respond to support issues within our agreed SLA Response Time
    • Record all Support issues to the Help Desk Software
    • Resolve all support issues and communicate the same to the client
    • Escalate any unresolved support issues to Support Manager

    Account Management

    • Ensure all SoftIQ clients are satisfied with our system implementations and support services and there are minimal complaints.
    • Actively look for referral business from SoftIQ clients
    • Conduct system health checks.

    Research and Development

    • Actively involved in innovation, research and development
    • Come up with fresh new ideas in regards to our products and services
    • Do integrations of our ERP Solutions to key industry add-ons and verticals

    Academic Qualifications

    • Bachelor’s Degree in Computer Science or Information Technology

    Key Competencies

    • This is will be a very engaging position that will involve a lot of self-driven training and research and only candidates that are willing to exert 200% effort should apply.
    • Thinking outside the box and coming up with solutions to address various issues on the go
    • Be self-driven with minimal supervision
    • High IQ and competent and able to work with the best in the ERP Industry in Kenya

    Method of Application

    If you fit the required profile, please apply highlighting how your qualifications, experience and career aspirations match the requirements for this position.

    Applications should be sent via email by latest 12th June, 2020

    Please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts.

    Apply through hr@softiqtechnologies.co.ke and Quote the job title in the subject field.

    Only shortlisted candidates will be contacted.

  • Send your application

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