Fresh Openings at mPharma

We are looking for a responsible and trustworthy individual with a strong entrepreneurial mindset and exceptionally high work standards to join our Primary Care Unit as a Nurse. This role will be central to driving our primary care strategy and will work closely with our mutti pharmacies to offer healthcare services to thousands of patients. The nurse will be primarily responsible for offering basic health screenings to clients of our pharmacies through the community health program and also working with various stakeholders to expand our virtual doctor consultation service, Mutti doctor.

Key Responsibilities

• Lead the day-to-day seamless operations of Mutti doctor at the pharmacy level
• Own the implementation of weekly community health screening for the assigned pharmacy
• Educate, coach, follow up, and mentor enrolled patients.
• Build and maintain relations to drive the growth of primary care
• Deliver on agreed revenue, footfall, and Mutti registration targets for the given pharmacy
• Coordinate any materials needed to drive the success of primary care at the pharmacy

Our Ideal Candidate

• Minimum of 1-year experience working in primary care
• Good knowledge of community health and health screenings in general
• Customer service experience required
• Passionate about healthcare and developing better health outcomes for our patients
• Fluency in local languages, excellent written and verbal English skills
• Exceptional communication skills
• Strong interpersonal skills with the ability to be flexible and adaptable and comfortable with ambiguity and changing priorities
• Detail-oriented with a demonstrated ability to consistently and effectively produce quality work.

Minimum qualifications:

• Diploma in Nursing. BSc Nursing preferred.
• Must be licensed to operate by the national regulator

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Key Responsibilities

• Support pharmacists in daily tasks such as dispensing medications, managing inventory, and providing patient counseling.
• Prepare and dispense prescription medications accurately following established protocols and under the guidance of the pharmacist.
• Provide medication counseling to patients, including instructions on proper dosage, administration, and potential side effects.
• Assist in reconciling medication lists to ensure accuracy and continuity of care for patients transitioning between healthcare settings.
• Dispense and update the DDR/Dangerous Drug Register in real time. 
• Receive, review, and bill prescription orders through the pharmacy system, ensuring completeness and accuracy of information.
• Learn to dispense and process insurance prescription orders, and all billing requirements attached to them.
• Assist in compounding medications, including sterile and non-sterile preparations, following established guidelines and safety protocols.
• Assist in managing pharmacy inventory, including ordering, receiving, and restocking medications and supplies to ensure availability and minimize waste.
• Educate patients on medication adherence, proper use of medical devices (e.g., inhalers, insulin pens), and lifestyle modifications to support their overall health and well-being.
• Ensure the safety of Inventory from the elements of wastage such as expiry/theft.
• Maintain accurate and up-to-date patient records, including Chronic Client File record.

Eligibility

• A recent Diploma or Degree graduate in pharmacy.
• Fluent in the English Language.
• Must have the legal right to live and work in Kenya.
• Must live within Nairobi, Kisumu, Machakos, or Nakuru.
• Not more than 2 years of years of relevant experience.

Our Ideal Candidate

• Adept at working in a fast-paced and dynamic environment.
• Possesses strong analytical and problem-solving skills.
• Demonstrates excellent attention to detail and organizational abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Excel and other relevant software.
• Effective written and verbal communication skills.
• Has the ability to work independently and collaborate with cross-functional teams.