Fresh Roles at AGL- Africa Global Logistics

Mission Description                      

Based in Nairobi and reporting to the team lead-yard operations, the successful candidate will be responsible for:-

• Receiving any stocks to and from the GLC as per approved procedures.
• Update TALO/ CFAO , VITS /ANT inventory systems and support the GLC daily operations logistics plan.
• Inspection of vehicles and any stocks to and from the GLC to ensure goods receipt as per approved documentation and procedures.
• Oversee inspection of all vehicles and stocks prior to receipt, release and movement.
• Support yard activity planning for the handling of vehicles and any stocks at the GLC. 3.1 Efficiently coordinate the handling of vehicles and any stocks as per approved procedures. (this includes yard activity staff deployment). GLC Daily operations
• Plan GLC PDI operations , Accessory and vendors , Daily movement plan ,alignment of the logistics planning in line with CFAO Sales and Operations processes.
• Track inventory under intermediate movements, i.e. vehicle units at accessory, suppliers and demonstration units. Update concerned units as required in the system and manual inventory updates.
• Stock Take (Weekly and monthly) -conduct TALO/ CFAO stocks audit before stock take and reconcile TALO/CFAO after stock take
• Documentation and processing of the following documents as per approved SOP: Fuel vouchers Vehicle checklists and Delivery notes

Profile

• Diploma in Mechanical Engineering or equivalent
• Knowledge of Warehouse Management systems

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Mission Description
Based in Nairobi and reporting to the Supervisor, the role exists to provide quality customer service and facilitate clearance of Airfreight Clients cargo . Specific tasks will be to :-

Handle the day-to- day operational relationship with the Client

• Receive orders from Clients (tariffs already validated through a quotation). In case of new business (new or existing client), a new quotation will be issued by Sales department
• Request for missing documentation and more detailed instructions, if necessary, from the Client.
• Inform the Client of the file processing progress in real time (standard or specific report, according to quotation)

Manage the file processing

• Update the Client and the IFFOS on the file processing progress and update the monitoring software on the status of each file
• Receive and open operation files on a daily basis.
• Share shipment status with Clients on a daily basis.
• Mitigate on disputes on behalf of Clients, i.e. drafting KPA waiver letters on additional charges
• Share loading, pre-alerts on a daily basis
• Share TEU projection with the transport team every month
• Update SPOT & way in real time.
• Ensure demurrage notification/recovery is done on receipt of shipping line detention invoice.
• Avail all files with disputes/issues to the immediate supervisor for action.
• Once shipment is cleared process, draft invoice and forward file for billing
• Alert/Inform Management
• Alert the Client in case of operational issues (potential or real) and escalate to the IFFOS the issues that you are unable to handle

Profile

• Diploma in Clearing and Forwarding or equivalent
• East Africa Freight Forwarding Practicing Certificate (EAFFPC) will be an added advantage
• Knowledge of Single Customs Territory
• 3 years of experience in Clearing & Forwarding or related fie

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Mission Description

Reporting to the Airfreight Imports Manager. The Key responsibilities will be to:

• Manage the team
• Inform the team of the entity strategy/ evolutions and communicate on required alignments
• Set goals in terms of quality of service
• Assess teams performance against set Key performance indicators develop & maintain teams competencies
• Responsible for the induction of new modules concerning TMS & DMP
• Responsible for team productivity and expertise
• Work closely with the Customer Operation Support in order to organize and plan activities of the IFFO
• Manage the operational relationship with the Client
• Alert the Client in case of operational issues (potential or real) that have been escalated by the IFF operators
• Follow up on Consignments and ensure that Clients have been updated on the status in real time.
• Monitor file processing
• Ensure that SOPs are applied at each step of the business process
• Monitor all documentation and ensure compliance with required laws and regulations
• Ensure tariffs for existing Clients are regularly updated
• Allocate the files to be processed to Operators. Validate the opened file before the process begins (for Clients exceeding their credit conditions, escalate to N+1 for validation)
• Check the file processing progress (each process component must work properly without delay) and ensure that the different process steps are well done from a physical point of view (documentation) or electronic one (step update capture in the business software)
• Assist Operators and other staff members in case of operational issues.
• Ensure that files are regularly archived (physically & electronically, once a month at least)
• Implement all necessary actions to improve the quality of processing (process, request for additional resource, computers...)
• Control the quality of formalization & documentation of the files.
• Ensure that operations are performed with respect to gross margin & disbursements anticipated when quotations have been issued.
• Get to know the exact details of quotations related to operations in progress
• Select the most efficient means to the operations to be performed, with respect to quotations validated by the Client (preferences)
• Validate the supplier invoice file allocations & amounts
• Validate Client invoices and corresponding attachments aligned to quotation & submission by Operators.
• Check the disbursements of each file
• Constantly liaise with customs declaration team at the ports to ensure customs documentation are paid for and lodged/ released in good time to ensure smooth handing over of export shipments in port
• Liaise with credit control department on collection of outstanding payments both from cash and credit clients.
• Control the costs of the IFF unit in line with approved budget
• Alert/Inform Management in case of significant operational issues which may impact on quality

Profile

• Diploma in Clearing & Forwarding or equivalent
• ICMS Knowledge will be an added advantage