Careers at Ilara Health

The Role:

As a Human Resource Associate, you'll play a key role in supporting our HR team by handling diverse tasks while gaining valuable experience. Reporting directly to the Human Resource Manager, you'll contribute to various HR functions, including recruitment, onboarding, employee relations, and compliance. This is an excellent opportunity to learn and contribute to building a positive work culture.

Responsibilities:

Recruitment Support:

• Assist with sourcing and screening candidates for open positions.
• Conduct initial phone screenings and schedule interviews for promising candidates.
• Maintain and update the Applicant Tracking System (ATS) with accurate information.

Onboarding & Employee Engagement:

• Assist with onboarding new hires by preparing documentation, coordinating logistics, and ensuring smooth transitions.
• Participate in orientation sessions, providing basic information on company policies, benefits, and culture.
• Support employee engagement initiatives and events to foster a positive and inclusive work environment.

Employee Relations:

• Serve as a first point of contact for basic employee inquiries, directing complex issues to the HR Manager.
• Assist with resolving non-complex employee concerns promptly and fairly.
• Maintain confidentiality and comply with company policies regarding employee relations matters.

HR Administrative Support:

• Assist with processing payroll data and maintaining accurate employee records.
• Support with administrative tasks related to employee benefits, leave requests, and performance reviews.
• Assist in preparation of HR and compliance reports.

Learning and Development:

• Coordinate training sessions and track employee training progress.
• Assist in developing training materials and resources for employee development programs.

Qualifications:

• Bachelor's degree in Human Resources or a related field.
• Member of IHRM
• At least 2-years of experience in HR.
• Proficiency in G Suite and familiarity with HRIS.

Who You Are:

• Passionate about the healthcare space.
• Capable of working independently and collaboratively as part of a team.
• Eager to learn and grow in a dynamic HR environment.
• Possess strong organizational skills and attention to detail.
• Demonstrate the ability to maintain confidentiality and handle sensitive information.
• Exhibit excellent communication and interpersonal skills, building rapport with diverse individuals.
• Approach learning with enthusiasm and maintain a proactive attitude.

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The Role

As a Pharmaceutical Technologist, you will play a key role in the efficient operation of our hospital-based pharmacies. This position offers an exciting opportunity to be part of a growing healthcare service that prioritizes patient care and operational excellence.

Responsibilities:

Medication Dispensing:

• Accurately dispense prescription medications in accordance with physician orders and regulatory guidelines.
• Provide clear and concise instructions to patients on medication usage.

Inventory Management:

• Maintain proper inventory levels and reorder medications and supplies as needed.
• Accurately record all transactions in the Ilara Health HMIS
• Conduct regular audits to ensure accurate stock levels and expiration date monitoring.

Collaboration and Communication:

• Work closely with other professionals at Ilara Health and at the clinic to ensure coordinated patient care.
• Communicate effectively with Ilara Health team members and hospital staff.

Regulatory Compliance:

• Ensure compliance with local regulations governing pharmacy practices.
• Participate in quality assurance and continuous improvement initiatives.

Customer Service:

• Provide excellent customer service to patients, addressing their inquiries and concerns.
• Maintain a professional and approachable demeanor at all times.

Cleaning and Maintenance:

• Perform regular cleaning tasks to ensure a sanitary and organized pharmacy environment.
• Adhere to infection prevention and control standards and protocols to maintain a clean and safe workspace.

Billing:

• Accurately process patient billing, ensuring compliance with billing regulations and hospital policies.
• Address billing inquiries from patients and collaborate with the billing department as needed.
• Collection of revenue and adhering to cash handling policies.

Day-to-Day Tasks:

• Handle various day-to-day tasks to contribute to the smooth operation of the pharmacy.
• Assist in administrative duties and maintain accurate records as required.

Requirements

• Licensed Pharmaceutical Technologist.
• Minimum of 2 years of experience working in a hospital or clinical pharmacy setting.
• Strong knowledge of pharmaceutical regulations and best practices.
• Excellent attention to detail and organizational skills.
• Effective communication and interpersonal abilities.
• Tech-savviness: Comfortably navigate inventory softwares, EMR systems, and other digital tools to deliver seamless dispensing experiences.