Job Openings at Bible Translation and Literacy E.A

Job Summary: Reporting to the Catering and Accommodation Manager, the Housekeeper will be charged with ensuring a clean, safe, hygienic, orderly environment for our guests with a view of maintaining and strengthening our reputation.

He or she will ensure professional cleaning of the guestrooms and public areas including conference halls.

Duties and Responsibilities

• Professional cleaning of guestrooms and all public areas within the establishment.
• Performing laundry related duties as per the set standards and management of the linen room
• Identifying and reporting any repair/maintenance related issues for action by the maintenance department
• Reporting all lost and found items to the front office and management.
• Maintaining a par stock of guestroom supplies and amenities at all times.
• Maintaining and replenishing cleaning supplies
• Ensuring timely compilation and submission of the room status report to the front office
• Assist guests with requests and questions as necessary to ensure a high level of customer satisfaction at all times
• Ensure security of guest rooms and privacy of guests
• Cleaning and setting up of conference/meeting halls

Qualifications and Skills

• Have a minimum of a certificate in Housekeeping and laundry from a reputable Institution
• Minimum of three years proven working experience in star rated establishments
• Basic computer knowledge and use of Hotel Property Management System (PMS)
• Good communication skills

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Bible Translation and Literacy-Christian International Conference Centre (BTL-CICC) Ruiru is seeking to recruit a dynamic, innovative, and highly motivated born-again Christian with a good Christian standing, demonstrated spiritual maturity, Team Spirit, Integrity, and a calling to serve to fill the position below.

Catering and Accommodation Manager

The role manages the daily activities of the organization’s food, beverage, and housekeeping functions.

1. Oversees food, beverage, and housekeeping inventory and budget controls.
2. Assists the Centre manager in day to day running of the conference centre in adherence to quality and safety standards.
3. Assists in the planning and coordination of special events.

Duties and Responsibilities

1. Supervision. Supervises all the activities taking place in the catering and accommodation department.
2. Staff Management: Ensures proper management of staff members in the department.
3. Guest Relations. Ensures that all the guest concerns are handled appropriately.
4. Performance Management: Ensures Regular review of staff performance and feedback.
5. Revenue Management: Exceeds revenue targets in the departments.
6. Cost Management. Ensures that costs are within the budget.
7. Reports: Provides daily, weekly, and monthly reports as required.

Qualifications and Skills

1. Degree in Hospitality / Hotel Management.
2. Good Computer skills and conversant with hotel software
3. Certificate in Housekeeping will be added advantage.
4. At least three years working as a Restaurant Manager or Food and Beverage Manager in a reputable hospitality establishment.
5. Self-motivated, persistent, resolute, and able to deliver without close supervision.
6. Other skills: Communication, leadership, organizational, problem solving and attention to detail.