Job Openings at Glovo

YOUR MISSION

• As an Account Manager you will be responsible for building and developing the most relevant partnership with the biggest accounts in Kenya! This is a unique role which requires a blend of business data analytics skills along with a strong sense of relationship management to drive long term growth & profitability strategy for your both partners & Glovo.

THE JOURNEY

• Grasp the objectives and hurdles of Partners to offer insightful advice and assistance
• Work with data to enhance growth and profitability for both Partners and Glovo
• Define and pursue the long-term strategy for the country in terms of Growth, Promotions, Advertisement and Operations
• Improve Glovo’s revenue through commission renegotiation and selling assets
• Work alongside various internal departments to create and apply tailored solutions that address the needs of Partners, including Operations, Marketing, Corporate, Customer service

Qualifications

• 4+ years in Account Management and core business development (experienced in startup, top consulting firms or top tech companies will be an advantage)
• Proficiency in Excel is mandatory, knowledge in other data analysis tools will be beneficial
• You're persuasive in the most pleasant possible way and have no trouble selling anything that brings value to Customers/Partners and the Glovo platform
• You find smart and elegant solutions to complex and multi-disciplinary challenges with a great critical-thinking
• The skills to manage the big picture and the smallest details

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. We Believe Driven Talent Deserves

• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Discounted gym memberships to keep you energized.
• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• Online therapy and wellbeing benefits to ensure your mental well-being.

go to method of application »

Your Mission

• As Head of Commercial, you will be responsible for defining and executing the overall commercial strategy, driving sustainable growth across our portfolio of partners, ranging from restaurant chains to independent restaurants, while building innovation in advertising solutions.

Job Description

• You will lead a high performing team across three core verticals:
• Sales: Focused on signing and onboarding new restaurants and partners.
• Key Account Management: Responsible for strategic relationships and the growth of top industry players.
• Advertising & Monetization: Defining and delivering the advertising vertical’s vision and commercial performance.
• You will work closely with regional & global stakeholders, including Directors, and C-Level executives of partner organizations, reporting directly to the General Manager of Kenya.

In The Journey You Will

• Define, own, and execute the country-level commercial strategy, driving growth in net revenue, order volume, and market share.
• Build and manage an inspiring, diverse, and high-performing team across sales, account management, advertising, and on-demand services.
• Hire, onboard, and develop talent - establishing clear development paths, performance standards, and coaching frameworks.
• Lead the sales teams to identify, sign, and scale new restaurant partnerships that complement our customer value proposition.
• Manage strategic relationships with Top Accounts, co-developing commercial initiatives and operational plans to accelerate partner growth.
• Drive the Advertising and Monetization strategy: define the commercial model, pricing, go-to-market plans, and optimize campaign effectiveness for restaurant partners.
• Use strong data analysis and commercial acumen to identify growth levers, revenue opportunities, and process optimizations across all verticals.
• Act as the primary commercial POC to Regional & HQ stakeholders, ensuring local implementation of global best practices and feeding back market intelligence to influence strategic roadmaps.
• Continuously assess and improve internal processes, structures, and tools to drive efficiency, scale, and productivity.
• Make autonomous, high-impact decisions in a fast-paced environment while aligning with the broader strategic vision of the company.

Qualifications

• 10+ years of experience in commercial leadership, ideally combining top-tier consulting, high-growth tech, and large-scale operational experience.
• Proven track record leading large teams across diverse commercial functions in dynamic, high-growth environments.
• Strong strategic thinking and analytical skills, with the ability to navigate complexity and define actionable plans.
• Hands-on leadership style: You're not afraid to dive into the details when necessary, while inspiring and empowering others.
• Experience working with senior stakeholders (C-Level, Directors) and leading complex negotiations with major partners.
• Exceptional communication and interpersonal skills, with the ability to influence and build trust at all levels - internally and externally. Able to craft compelling narratives, simplify complex ideas, and adapt messages to diverse audiences.
• Demonstrated ability to foster cross-functional collaboration, aligning sales, marketing, operations, and finance around shared business goals.
• Comfortable working in ambiguous environments, with a proactive, solutions-oriented mindset and a bias for action.
• Fluent in English; Swahili is a strong plus.
• Bachelor’s or Master’s degree