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  • Posted: Mar 6, 2023
    Deadline: Not specified
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    This company was formerly known as SmartCook Energy. Last-mile energy networks for Africa's cities. Smarter commerce for urban Africa. Unique rich media delivery platforms. Our mission is to improve life for everyone in Africa’s cities.
    Read more about this company

     

    Network Operations Technician - Mombasa

    Your Role

    As Network Operations Technician, you will be responsible for the installation, calibration, commissioning, and maintenance of network hardware that includes KOKO Points, Smart Tanker, and Smart Depot units across Mombasa neighborhoods with a goal of minimizing equipment breakdown through effective implementation of laid-out predictive and productive maintenance systems. This role is critical in delivering KOKO’s promise of network quality and uptime to customers.

    What You Will Do

    • Carry out shop outlet technical inspections, installations, and test protocols, calibration, and commissioning of KOKO Points
    • Ensure all deployed network hardware conforms to respective quality and regulatory requirements and adherence  to all installation, calibration, and maintenance schedules against  set metrics
    • Troubleshoot system and hardware errors and resolve technical problems using a structured approach with a view to resolving incidents in a timely manner and preventing recurrence.
    • Document and own activities by completing forms, reports, logs, and records using provided tools. Ensure good work management of provided work orders, instructions, and schedules to meet daily targets and maintain high-quality outputs
    • Continuously identify needs for improvement by conveying it to the line manager and/or engineering team to maintain high-quality work standards
    • Maintain assigned tools and equipment in good operating condition by following operating instructions, troubleshooting malfunctions, maintaining supply levels, and performing regular maintenance
    • Maintain customer satisfaction through professional conduct and engagements
    • Ensure that the function operates in accordance with any Health, Safety, and Environmental policies and procedures.

    What You Will Bring to KOKO

    • Diploma/BSc degree in Engineering or another technical field
    • A minimum of 1-year experience in field operations or a similar technical capacity.
    • Ability to test, troubleshoot, service, and repair electronic equipment
    • Working knowledge of plumbing repairs, maintenance processes, methods, and installation techniques
    • Excellent analytical, and problem-solving skills and attention to detail
    • Excellent written, verbal, and presentation skills 
    • A team player able to work effectively with others and independently with minimal supervision

    go to method of application »

    Network Operations Technician - Naivasha

    Your Role

    As Network Operations Technician, you will be responsible for the installation, calibration, commissioning, and maintenance of network hardware that includes KOKO Points, Smart Tanker, and Smart Depot units across Mombasa neighborhoods with a goal of minimizing equipment breakdown through effective implementation of laid-out predictive and productive maintenance systems. This role is critical in delivering KOKO’s promise of network quality and uptime to customers.

    What You Will Do

    • Carry out shop outlet technical inspections, installations, and test protocols, calibration, and commissioning of KOKO Points
    • Ensure all deployed network hardware conforms to respective quality and regulatory requirements and adherence  to all installation, calibration, and maintenance schedules against  set metrics
    • Troubleshoot system and hardware errors and resolve technical problems using a structured approach with a view to resolving incidents in a timely manner and preventing recurrence.
    • Document and own activities by completing forms, reports, logs, and records using provided tools. Ensure good work management of provided work orders, instructions, and schedules to meet daily targets and maintain high-quality outputs
    • Continuously identify needs for improvement by conveying it to the line manager and/or engineering team to maintain high-quality work standards
    • Maintain assigned tools and equipment in good operating condition by following operating instructions, troubleshooting malfunctions, maintaining supply levels, and performing regular maintenance
    • Maintain customer satisfaction through professional conduct and engagements
    • Ensure that the function operates in accordance with any Health, Safety, and Environmental policies and procedures.

    What You Will Bring to KOKO

    • Diploma/BSc degree in Engineering or another technical field
    • A minimum of 1-year experience in field operations or a similar technical capacity.
    • Ability to test, troubleshoot, service, and repair electronic equipment
    • Working knowledge of plumbing repairs, maintenance processes, methods, and installation techniques
    • Excellent analytical, and problem-solving skills and attention to detail
    • Excellent written, verbal, and presentation skills 
    • A team player able to work effectively with others and independently with minimal supervision

    go to method of application »

    Network Operations Technician - Machakos

    Your Role

    As Network Operations Technician, you will be responsible for the installation, calibration, commissioning, and maintenance of network hardware that includes KOKO Points, Smart Tanker, and Smart Depot units across Mombasa neighborhoods with a goal of minimizing equipment breakdown through effective implementation of laid-out predictive and productive maintenance systems. This role is critical in delivering KOKO’s promise of network quality and uptime to customers.

    What You Will Do

    • Carry out shop outlet technical inspections, installations, and test protocols, calibration, and commissioning of KOKO Points
    • Ensure all deployed network hardware conforms to respective quality and regulatory requirements and adherence  to all installation, calibration, and maintenance schedules against  set metrics
    • Troubleshoot system and hardware errors and resolve technical problems using a structured approach with a view to resolving incidents in a timely manner and preventing recurrence.
    • Document and own activities by completing forms, reports, logs, and records using provided tools. Ensure good work management of provided work orders, instructions, and schedules to meet daily targets and maintain high-quality outputs
    • Continuously identify needs for improvement by conveying it to the line manager and/or engineering team to maintain high-quality work standards
    • Maintain assigned tools and equipment in good operating condition by following operating instructions, troubleshooting malfunctions, maintaining supply levels, and performing regular maintenance
    • Maintain customer satisfaction through professional conduct and engagements
    • Ensure that the function operates in accordance with any Health, Safety, and Environmental policies and procedures.

    What You Will Bring to KOKO

    • Diploma/BSc degree in Engineering or another technical field
    • A minimum of 1-year experience in field operations or a similar technical capacity.
    • Ability to test, troubleshoot, service, and repair electronic equipment
    • Working knowledge of plumbing repairs, maintenance processes, methods, and installation techniques
    • Excellent analytical, and problem-solving skills and attention to detail
    • Excellent written, verbal, and presentation skills 
    • A team player able to work effectively with others and independently with minimal supervision

    go to method of application »

    Senior Software Quality Engineer

    As Senior Engineer, QA, you will lead a team of QA Engineers in ensuring high quality engineering. optimal performance, and reliability of large scale applications developed and deployed by KOKO Networks across server side, mobile and connected devices (IoT), using best in class software engineering practices. As a senior leader, you will inspire your team to achieve engineering excellence while maintaining a pragmatic approach towards software delivery.

    What You Will Do

    • Assess and improve technical quality of work performed by the QA Engineering team
    • Assess and improve business understanding of QA Engineering team
    • Prepare training and induction material to cover gaps
    • Plan and coordinate software and systems releases
    • Identify automation candidates and ensuring timely delivery of automation projects
    • Collect performance feedback and satisfaction level and use it to address concerns of stakeholders and product managers
    • Review performance, train, and up skill QA engineers
    • Review and identify improvements in system performance
    • Engage stakeholders and present the state of software quality such as code coverage, code quality, performance benchmarks, profiling at regular intervals
    • Inspire team to follow best practices and achieve high professional delivery standards
    • Plan career path for QA Engineers and guide on the most suitable projects for them to work on
    • Manage allocation of QA Engineering team on various projects provide regular feedback on their performance

    What You Will Bring

    • 7+ years of quality assurance experience, including developing test strategies, and creating test automation systems and frameworks
    • 2+ years of experience testing web applications with Behavior Driven Development (BDD) using Gherkin / Cucumber / SpecFlow
    • Strong technical skills using Selenium WebDriver
    • Proficiency in one or more programming languages including Java, Python, JavaScript
    • Strong knowledge of continuous integration and delivery systems (CI/CD)
    • Familiarity with Agile software development methodologies
    • Experience developing build automation systems using Gradle is a plus
    • Experience developing test frameworks using Junit is a plus
    • Experience with Amazon Web Services (AWS), Jira, Bitbucket and Docker is a plus
    • Commitment to understanding the business domain
    • Commitment to incorporating quality software practices into all phases of the project lifecycle
    • Strong problem solving and decision making skills
    • Excellent interpersonal, communication, collaboration, and presentation skills
    • Self-motivated professional who demonstrates strong technical agility and responsiveness
    • Eagerness to learn and grow within a technical organization

    go to method of application »

    Network Operations Technician - Kajiado

    Your Role

    As Network Operations Technician, you will be responsible for the installation, calibration, commissioning, and maintenance of network hardware that includes KOKO Points, Smart Tanker, and Smart Depot units across Mombasa neighborhoods with a goal of minimizing equipment breakdown through effective implementation of laid-out predictive and productive maintenance systems. This role is critical in delivering KOKO’s promise of network quality and uptime to customers.

    What You Will Do

    • Carry out shop outlet technical inspections, installations, and test protocols, calibration, and commissioning of KOKO Points
    • Ensure all deployed network hardware conforms to respective quality and regulatory requirements and adherence  to all installation, calibration, and maintenance schedules against  set metrics
    • Troubleshoot system and hardware errors and resolve technical problems using a structured approach with a view to resolving incidents in a timely manner and preventing recurrence.
    • Document and own activities by completing forms, reports, logs, and records using provided tools. Ensure good work management of provided work orders, instructions, and schedules to meet daily targets and maintain high-quality outputs
    • Continuously identify needs for improvement by conveying it to the line manager and/or engineering team to maintain high-quality work standards
    • Maintain assigned tools and equipment in good operating condition by following operating instructions, troubleshooting malfunctions, maintaining supply levels, and performing regular maintenance
    • Maintain customer satisfaction through professional conduct and engagements
    • Ensure that the function operates in accordance with any Health, Safety, and Environmental policies and procedures.

    What You Will Bring to KOKO

    • Diploma/BSc degree in Engineering or another technical field
    • A minimum of 1-year experience in field operations or a similar technical capacity.
    • Ability to test, troubleshoot, service, and repair electronic equipment
    • Working knowledge of plumbing repairs, maintenance processes, methods, and installation techniques
    • Excellent analytical, and problem-solving skills and attention to detail
    • Excellent written, verbal, and presentation skills 
    • A team player able to work effectively with others and independently with minimal supervision

    go to method of application »

    Fuels Team Leader - Naivasha

    Your Role

    As a Fuels Field Team Leader, you will be responsible for smooth operations utilizing own and subcontracted resources to ensure supply of quality fuel in the network for our KOKO Cooker Customers.

    What You Will Do

    • Calibration and maintenance of testing equipment.
    • Fuel quality monitoring, analysis, and reporting.
    • Ensuring the fuels testing laboratory is taken care of and 5s applied to the letter.
    • Perform periodic inspection checks for product compliance in the network with set standards
    • Ensure the safety of the work environment during quality checks.
    • Test products as per KOKO Labs procedures and reporting.
    • Participate in the fuels receipt with representatives of our fuel partners 
    • Participate in sourcing and replacement of the lab equipment on a need basis
    • Report, escalate and follow up on fuel delivery-related field incidents.
    • Provide feedback on the KOKO technology used by KOKO operators and identify areas of improvement.
    • Monitor and report on the performance of all Micro tankers.
    • Lead and Mentor operators and assistants on existing technology improvements, KOKO maintenance activities, quality, safety, and incident management.
    • Supervise the rollout of new last-mile hardware; depot stations and micro tankers

    What You Will Bring to KOKO

    • Minimum Bachelor’s degree in Logistics, Chemistry, Operations, or engineering-related field with 1+ years of hands-on experience within an operations environment
    • Good data analysis and presentation skills on google sheets or Microsoft Office
    • Ability to work with testing equipment
    • Ability to work independently with accuracy and precision
    • Flexibility and adaptability in your attitude and approach to work
    • Problem-solving skills, cost-saving, and business continuity mindset
    • Ability to adapt to a highly technological environment -
    • knowledge of basic android smartphone technology is an added advantage good communication and interpersonal skills
    • A good understanding of the basic traffic rules.
    • A good understanding of HSSE procedures in the petroleum industry will be an added advantage

    Method of Application

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