Job Openings at Thunes

Overview

After securing exceptional investment following successful Series-B funding, we here at Thunes are looking to grow and develop our global teams including the addition of a Technical Project Manager in our Nairobi team.

This role will be supporting our existing Project Management and Solutions Delivery teams providing an excellent opportunity build upon both existing Project Management and Technical Integration skills and inspirations so as to assist both customers and team members in a client facing role.

The role day to day:

This is developmental role that is focused on growing our future talent by you learning from our existing consultants, market-experts in their field. We want to build the next generation of ‘Thunesters’ by developing your full potential by learning from the creators of industry leading solutions.

• Support existing partners that are already integrated to the platform with their daily challenges and expansion plans
• Drive the integration of new partners into our platform providing technical support and configuration for them to access our services
• Lead our technical integration into new partner services
• Provide solutions and contribute to proof of concepts outside of the box for some special projects
• Drive improvements for internal monitoring, reporting and operational tools and processes
  What you will get up to:

We’re looking for this person to be an integral part of our Solutions Delivery Team and bloom as a Technical Project Manager.

We love to work with people who are passionate about the FinTech industry, clearly enjoy supporting partners and want to not only work in a but help shape a disruptive, fast-growing and exciting environment.

This is the role that will present you with great opportunities to work on diverse & varied projects whilst collaborating with a broad and exciting range of global partners & teams.

To stand out you will:

• Be customer facing – you will have a close relationship with our partners and business development teams to expand our coverage and services
• Work closely with different internal teams to understand and support operational processes and new solutions
• Always keep a solution mindset and look for improvements that you can bring to the organization
• Work with an agile and expanding team, offering mentoring, training and possibly management to junior members
• Participate in continuous integration, managing updates from concept to deployment

What we are looking for:

• Prior & proven experience in a technical project management or solutions delivery role
• Good understanding/experiences with technical tool sets (databases, APIs, coding)
• A demonstrable desire to learn new skills and technologies
• Ability to work effectively, multi-task, and take responsibility
• Strong customer focused and results oriented
• Independent and proactive – willing to get things done
• Strong troubleshooting and analytical skills
• A solution-oriented outlook – customers colleagues your primary concern

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Overview

After securing exceptional investment following successful Series-B funding, Thunes are looking to grow and develop our global teams including the addition of a Software Engineer within our EMEA Solutions Delivery Team.

The Solution Delivery team is responsible for supporting the integration of partners within the Thunes Cross-Border Payment platform. Processing millions of transactions per month and interconnecting hundreds of partners from all around the world, Thunes is continuously growing its coverage and footprint in the industry.

A career with Thunes provides invaluable experience in an exciting and rapidly expanding market and an opportunity to be part of a truly global company with various offices worldwide and a workforce that includes dozens of different nationalities.
 

What is the role?

Reporting to the regional Solutions Delivery Director, we’re looking for a Technical and Solutions focussed Software Engineer who's passionate about the Fintech industry, loves to support partners and wants to work in a disruptive, fast-growing and exciting environment.

As part of the EMEA Solution Delivery team, this role, based in Nairobi, Kenya, will bring you great opportunities to work on various projects, collaborating with a diverse range of partners and teams.
 

What you will get to do:

• Lead and deliver the integration into new partner services from the analysis phase though the integration design until go live and post-delivery monitoring
• Solution and develop ad-hoc solutions outside of the box for some special projects
• Monitor and measure the quality of service of existing partners that are already integrated to the platform
• Expand internal monitoring, reporting and operational tools and processes
• Drive partners integrating to our network providing technical expertise and support.

On a daily basis, the role will involve you to:

• Be customer facing – you will have a close relationship with our partners and business development teams to expand our coverage and services
• Work closely with different internal teams to understand and support operational processes and new solutions
• Always keep a solution mindset and look for improvements that you can bring to the organization
• Work with an agile and expanding team

 
The traits that make you stand out:

• Demonstrate motivation to learn new skills and technologies
• Ability to work effectively, multi-task, agile and take responsibility in challenging situations
• Strong customer focused and result oriented mindset
• Independent and proactive - willing to get things done
• Strong troubleshooting and analytical skills
• Excellent interpersonal skills, be creative, friendly and solution-oriented with customers and colleagues
• Interest in the Fintech Industry and market innovations

What We Are Looking For:

Part of Thunes culture is to value the person’s mindset, drive, and eagerness to constantly learn new things than the length of working experience, motivation and passion is the key to jump on-board!

We’re looking for a highly driven, self-motivated, technically hands-on person who is truly excited about having a meaningful impact within the company and for our network partners.

In this role, you will combine a startup mindset with the scale of an industry leader. Working with different types of partners you must remain agile and always adapt your process and mindset to the partner you are dealing with.

• Support existing partners that are already integrated to the platform with their daily challenges and expansion plans
• Drive the integration of new partners into our platform providing technical support and configuration for them to access to our services
• Develop our technical integration into new partner services
• Solution and develop proof of concept of the box for some special projects
• Expand internal monitoring, reporting and operational tools and processes 

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Our Solutions

We act as a trusted, neutral aggregator in a deeply fragmented industry. We offer end-to-end payments solutions to tackle the speed, cost-efficiency and accessibility challenges for emerging markets:

• Business payments
• Remittance processing
• Mass payouts
• Virtual accounts / invoice payments

Context of the role

This role will involve dealing with the full spectrum of HR initiatives such as recruitment and selection, employee engagement, on-boarding, support and guidance to functional managers. This is a great opportunity for a career driven, experienced, commercial focussed HR professional who has a board range of generalist skills.

Key role responsibilities

• Support from a HR perspective taking Thunes to the next phase of growth through HR initiatives to support the growth plans and evolve the current HR priorities
• Lead the communication and embedding of people related initiatives
• Ensure performance management and employee development initiatives are successfully embedded to support both employee and company success
• Support the full spectrum of HR guidelines and processes across the global business
• Responsible for HR and Admin support
• Maintain HR documents and files
• Ensuring HRIS is well maintained with leave records, personal data and headcount related information
• Ensure the Payroll, annual country tax requirements are administered within the team effectively with outsourced providers
• Support employment related administrative processes such as health benefits, pensions, employment passes etc
• Support the end to end onboarding process for new joiners to Thunes
• Develop strong working relationships with managers to understand their business and work pro-actively with them to provide appropriate business solutions
• Work with managers to support recruitment
• Work with managers to ensure they understand the processes and have the tools and knowledge to deal with people related activities and performance management
• Ensure continuous review of HR practices to ensure alignment to country-specific employment laws for the countries we operate in.

What we are looking for

• Talented HR professional with a proven track record of delivering results
• Minimum 6+ years generalist HR experience
• Personal confidence, gravitas, willing to challenge
• Commercially astute and strong relationship building skills
• Strong communication skills
• Experience within a large corporate and more recently a high-growth startup
• International exposure in an HR role
• Degree qualification or above
• Creative problem-solver, able to think out of the box, with the ability to deliver strong ‘fit for purpose’ operational HR results
• Driven to deliver personal best.
• Excellent organisation skills, ability to work under pressure and manage priorities.
• Tech savvy with at least intermediate to advanced competence in Word, Excel and Powerpoint