Job Openings at World Vision

PURPOSE OF POSITION:

The Director, Financial Planning, Reporting & Analysis – Global Centre leads a team that is responsible for the financial aspects of financial planning, reporting and analysis for the global headquarters of World Vision International (WVI), one of the world’s largest humanitarian organisations. This is a critical role to ensure the budgeting processes, reporting and analysis for the global headquarters is timely, accurate and supports strategic conversations regarding resource allocation in line with WVI’s global strategy.

To achieve this, the position is responsible for:

• Leading the team Financial Planning, Reporting & Analysis team for the Global Centre.
• Overseeing timely and accurate financial reporting and analysis to senior leaders and managers in the Global Centre.
• Building strategic reporting and analysis capability that facilitates strategic resource allocation decisions allowing leaders to invest in activities to deliver the global strategy.
• Driving a customer focused culture, ensuring staff develop a deep understanding of the business units of the Global Centre from the perspective of Executive Leadership and Partnership Leaders, and cost centre managers.
• Leading and oversee projects to continuously improve reporting and analytics.
• Working closely with peers to ensure financial systems and processes are seamless from a customer perspective.
• Initiating and participating in global and departmental initiatives.
• Being a thought leader on broader Partnership financial management.

KEY RESPONSIBILITIES:

Partner with the business to leverage accurate, timely and insightful reporting and analysis and achieve business outcomes.

Design and continuously improve a reporting framework for the Global Centre to ensure reports are streamlined, timely, clear, provide actionable insights, inform decision making and meet customer needs.

This involves:

• Thinking forward and pre-empting and identifying key decision and reporting needs of stakeholders in future years (possibly before they even ask), driven primarily from the vision articulated in the global strategy and from deep knowledge of stakeholders.
• Identifying appropriate sources of data that need to be captured and design solutions for capturing data in systems, utilizing systems thinking skills, technology developments, internal controls and quality control.
• Be the business owner for the Finance systems projects designed and implemented as a result of needing to capture the new data, engaging stakeholders and driving the Financial Data & Capability team and IT to deliver an appropriate technological solution.
• Design and oversee the implementation of new reporting and analysis that can be created as a result of the new data available.
• Review the existing reports and analysis to identify their appropriateness of need for update and rebuild as a result of the new data and technology available.
• Seek feedback from customers and iterate reporting and analysis to be fit for purpose.
• Oversee the production of regular reports and analysis to stakeholders (monthly, quarterly, annually, key meetings) to ensure decision makers are empowered with accurate and timely information to support their activities, including cost centre reporting.
• Be a trusted advisor to the Senior Director, Global Finance Solutions and Chief Administration & Financial Officer, ensuring they have appropriate information and insights for decision making.
• Manage a team of trusted Finance Business Partners to work closely with Executive Leaders, Partnership Leaders and cost centre managers on business cases and other financial analysis to support their decisions.
• Ensure integration and alignment with the activities of peers to build a seamless customer experience.

Lead the Global Centre annual cycle from planning through to year end

Collaborate with peers to ensure alignment and integration of processes and activity of the annual financial cycle from planning to year-end close, in particular:

Lead the Global Centre annual and multi-year planning and budgeting process, by:

• Designing the process for the upcoming fiscal year, ensuring alignment with all aspects of the global planning process.
• Leading the preparation of financial information for the Chief Financial Officer as they facilitate high-level resource negotiations and planning parameters with the Executive Leadership Team at the start of the process.
• Overseeing the production of tools, templates and communications to execute the process.
• Leading the execution of the process across all Global Centre departments, supported by a team of Finance Business Partners and analysts.
• Being an escalation point for issues identified by Finance Business Partners during the process and negotiating resource allocation with Executive Leaders, Partnership Leaders and cost centre managers to ensure compliance with approved budget parameters.
• Preparing reports and analysis of the submitted budget for review and approval by the Senior Director, Global Finance Solutions and the Chief Administration & Financial Officer, identifying opportunities and issues for consideration.
• Preparing Board pre-reads and presentations regarding the Global Centre budget for the WVI Stewardship Committee and WVI Board for their approval.
• Ensuring stakeholders from across the Global Centre are appropriately engaged during and after the process and that decisions are clearly communicated.
• Leading a post implementation review with stakeholders, identifying opportunities for improvement.

Lead the annual Chargeback setting process, by:

• Designing the process for the upcoming fiscal planning period, ensuring that it connects appropriate to the timelines for the Field Office and Support Office planning processes.
• Overseeing the production of tools, templates and communications to execute the process.
• Convening the Chargeback Committee, delivering a process that has clear recommendations to the Chief Financial Officer for approval that are in line with principles.
• Ensuring stakeholders from across the Partnership (including Field Offices and Support Offices) are appropriately engaged during and after the process and that decisions are clearly communicated.
• Leading a post implementation review with stakeholders, identifying opportunities for improvement.

Lead the Global Centre forecast process throughout the fiscal year, by:

• Designing the process.
• Overseeing the production of tools, templates and communications to execute the process.
• Executing the process at key points during the year through a team of Finance Business Partners and Financial Analysts.
• Overseeing the review of business cases submitted by departments seeking redistribution of resources and negotiating resource allocation with Executive Leaders, Partnership Leaders and cost centre managers to ensure compliance with approved budget parameters.
• Identifying opportunities for strategic realignment of resources to ensure key organizational priorities have appropriate resources for delivery and presenting this information to the Senor Director, Corporate Accounting, Financial Planning, Reporting & Analysis and the Chief Financial Officer for consideration and approval.
• Communicating outcomes of the process to stakeholders.

Lead a component of the Global Centre year-end processes, by:

• Ensuring that costs are recorded in the appropriate period and cost centre.
• Reviewing actual expenditure against budget and identifying issues and ensuring corrections prior to the general ledger close.
• Negotiating carry forward of savings from the current year to the next fiscal year (with approval from the Chief Financial Officer).
• Working with the Director of Corporate Accounting to ensure year-end adjustments are minimized through effective monitoring and identification of issues and corrections well prior to the end of the fiscal year.

Leadership and Management:

• Management responsibilities, including cost centre management, people management and strategic planning for the team.
• Oversee continuous improvement initiatives that will support the Group’s business plan and objectives.

Other duties as requested:

• Perform other duties as requested by Senior Director, Global Finance Solutions including, but not limited to, participation in organizational projects as a representative of GC Finance and the interests of the Global Centre and broader team leadership and management responsibilities.

KNOWLEDGE, SKILLS AND ABILITIES:

• Minimum Bachelor’s degree in Accounting / Finance.
• Extensive knowledge in Generally Accepted Accounting Principles and audit and/or internal controls.
• Excellent communication skills, both verbal and written.
• Minimum of 5 years of experience in financial planning, budgeting, forecasting, financial analysis and performance management in large, global organizations.
• Minimum of 5 years of experience in managing teams, projects and performing finance functions in a corporation, financial institution or non-profit organization.
• Demonstrated experience in developing and implementing financial best practices, work-flow, and procedures for a large global organization.
• Certified Public Accountant, Chartered Accountant or equivalent.
• Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

• MBA preferred.
• Superior organization, prioritization, and self-motivation skills.
• Strong computer skills and knowledge in MS Office Suite, SunSystems and PowerBI.
• High level of working knowledge related to automated accounting / financial systems.
• Excellent stakeholder management skills.
• Excellent project management skills.
• Ability to translate technical information into common language so that non-financial individuals can readily understand the information.
• Minimum of 5 years of experience leading large global team of financial analysts across multiple countries and regions.
• Ability to translate or communicate complex finance and accounting principles into common language so that non-finance people or finance staff with very basic knowledge in finance can readily understand the information.
• Experience working with senior leadership teams, with demonstrable ability to communicate and engage effectively.
• Experience in developing and implementing process improvement initiatives.
• Cost centre management.
• Experience managing and developing people, including hiring, talent and succession planning and performance management.

Work Environment/Travel:

• The position requires ability and willingness to travel domestically and internationally up to 25% of the year.
• This position manages staff remotely based in the Philippines time zone.

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PURPOSE OF POSITION:

To digitally enhance the way World Vision approaches storytelling and brand-building by harnessing digital platforms and technologies (e.g. IGTV, Augmented Reality, gamification) and apply current storytelling techniques (e.g. micro-storytelling, data-driven storytelling) and using a zero-waste approach to maximize World Vision’s storytelling content across multiple platforms and mediums globally. The position will play a strong role in helping develop digital strategies to apply key themes, such as impact and transparency, and apply these to storytelling content across platforms and mediums.

This role requires extensive digital platform and digital storytelling experience, specifically in campaign development, digital platform execution and a strong focus on engagement, measurement and reporting, able to demonstrate significant lift in results as an outcome.

KEY RESPONSIBILITIES:

• Developing solid and succinct digital / storytelling strategy and executions of how storytelling pieces can be applied to different mediums.
• Engaging with creative (and other) agencies to brief and review content the agency is creating.
• This role will need to manage the relationship and have day-to-day engagement with the creative agencies to ensure they are briefed appropriately, that the capture the footage required and that the deliver on time, on budget and on scope.
• Implementation, monitoring and reporting of storytelling engagement across digital platforms and properties.
• Engaging with internal teams within World Vision (globally) to understand current storytelling assets (and identification of new assets if required) and implement across various tests, executions and projects.
• Translation of materials into development of ‘ready-to-market’ materials to be used globally in social feeds, web content etc.

KNOWLEDGE, SKILLS AND ABILITIES:

• Bachelors or Masters level degree in marketing, digital or production related disciplines.
• Technical ability to create, edit and produce digital assets for digital and social mediums.
• Strong knowledge and high degree of familiarity and experience with current digital and social platforms (and the best means of maximizing content for each medium).
• Experience in either working in a digital agency or managing day-to-day relationship with digital agencies.
• Development of sound strategy documentation with demonstrable execution and results.
• 5+ years in digital + creative industry / roles performing function specializing in digital asset development and platforms.

Preferred Skills, Knowledge and Experience:

• MBA or Masters equivalent.
• 3+ years in NGO sector and solid understanding of NGO fundraising.
• Preferred experience in digital marketing areas such as: application development, UX, audience targeting, lifecycle marketing, social listening, gamification experience, VR / AR experience.
• Strong experience in campaign development and digital platform execution with a strong focus on engagement, measurement and reporting, able to demonstrate significant lift in results as a result.

Work Environment/Travel:

• The position requires ability and willingness to travel domestically and internationally up to 15% of the time.

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PURPOSE OF POSITION:

The purpose of this position is to support Micro Finance Institutions (MFIs) to collect, store, analyse, and use social data about the MFI’s clients to improve and amplify the MFI’s ability to transform the lives of its clients and the children in their care. This person in this position will coach MFI staff to improve the overall capacity of the MFI to understand and respond to the needs of clients, and to use evidence of the MFI’s impact to create stories and narrative to engage stakeholders.

KEY RESPONSIBILITIES:

Work with and support MFI staff to collect, store, analyse, and use impact-related data:

• Good working relationships with MFI staff who have responsibility for impact data, which facilitate shared understanding of MFIs’ challenges related to impact data and to promote working in partnership to find creative solutions.
• Operational solutions are put in place to overcome problems with data collection and storage within the MFI.
• MFI staff have access to coaching from the Impact Specialist to improve their data analysis skills.
• MFI staff have access to coaching from the Impact Specialist to improve the quality of client service through adoption of best practices.
• MFI staff have access to coaching from the Impact Specialist to develop and improve impact-related reports, client stories, and other narrative for various audiences including VF senior leaders, WV, partners, and donors.
• MFIs have access to best practices from the VFI network related to impact data and client service.
• A global Community of Practice for MFI staff is created to share best practices.
• MFI staff have access to information and can develop understanding of the relevance of impact to VF Strategy, to Our Promise, and to the UN Sustainable Development Goals, and to WV FO CSIPs.
• MFI field staff develop their understanding of the relevance of impact, which creates stronger staff engagement.
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• Analyse MFI impact data to create evidence of impact and engaging narrative that can be used for marketing and communication purposes:
• VFI GC has a regular source of impact-related “content” for WV Impact Portal and VFI website.
• GC regional teams receive regular impact performance reports that include recommendations for change to increase MFIs’ impact.
• Research and analysis of industry-related impact data and knowledge of developments in economic development sector is available for improving relevance of all impact reports.

Create and oversee client surveys and coordinate impact evaluations in MFIs:

• MFIs are supported to develop and implement of Impact Monitoring Plans especially identifying data requirements.
• MFIs have access to tools that have been created to monitor and evaluate various initiatives within MFIs.
• MFIs are supported in designing small scale studies and surveys (i.e. questionnaires with appropriate methodology and resources needed) that can be used to understand impact on clients and provide evidence of impact for use in marketing
• and communications, etc., for a wide variety of audiences.
• MFIs have feedback from clients that can be used to improve client service and product effectiveness.

Coordinate impact-related activities with WV and other partners:

• Partners and GC colleagues have a dedicated resource to assist with obtaining information from MFIs or about VFI impact globally, including information needed for WV or specific donor reports.
• External consultants have regular point of contact for projects related to evaluating impact.
• By working with other VFI GC Teams, evidence, learning and impact findings and organisational learning of the programmes and operations (especially best practices and lessons learned within VFI) are appropriately documented and disseminated at the different levels within the network and externally.

KNOWLEDGE, SKILLS AND ABILITIES:

• Undergraduate degree
• Demonstrable experience and understanding of best practices related to the collection, storage, and analysis of quantitative and qualitative data.
• Experience of measuring outreach and impact and analysing data to create evidence of impact.
• Experience of creating and administering client surveys, analysing the results, and writing reports/presentations about conclusions and recommendations.
• Experience of analysing data and information: (a) to identify areas for improvement and (b) to monitor progress against goals; (c) to create narrative that engages internal and external audiences.
• Detailed understanding of microfinance operations.
• Experience of delivering training to groups and/or one-on-one coaching.
• Good understanding of the role of microfinance in economic development.
• Ability to work with minimal supervision, in a globally dispersed team.
• Proven ability to manage projects and achieve through others.
• Deep experience of working with microfinance clients or beneficiaries of humanitarian programmes in the global South.
• Demonstrable skill at producing high quality reports and presentations for donors and partners.
• Ability to gather and collate data from multiple sources around the globe, relying on influence to ensure stakeholders meet quality standards and deadlines.
• Skilled with Excel, PPT, and Word and aptitude for learning new data management and presentation platforms (e.g. PowerBI).
• Demonstrable skill at writing in English.
• Effective in written and verbal communication in English, and ideally one other language spoken widely in the VF network of MFIs.

Preferred Skills, Knowledge and Experience:

• Deep understanding of what good client service looks like.
• Experience of working with professional researchers.
• Experience and aptitude for using a variety of presentation apps and platforms.
• Experience working in a multi-cultural and multi-lingual environment, across many time zones.
• Experience working in a virtual team.

Work Environment/Travel:

• The position requires ability and willingness to travel domestically and internationally up to 10% of the time.
• It is possible this position will be home-based, which means that the candidate must be willing and able to work alone with little day-to-day supervision.